I purchased a top grade car wash at the 7605 W. Good Hope Milwaukee, WI 53224 location on Sunday May 1, 2022 and I fully regret doing immediately after I rolled my car into the car wash and the door closed.
The interior of the car was covered in green mold and it wrecked of rot and mildew. As the wash began the odor in the car wash became more overwhelming. It was then that I noticed that there was black mold on the sprayer.
I was extremely upset that I had to sit through the whole wash cycle because there was no way for me to back out of this wash safely. It seemed as if the wash was in fact contaminating my car the wash did not smell clean at any point.
After the wash I went in to inform the clerk of the issue who then gave me a phone number that was suppose to be the owner's but there was no room on the voicemail. I then asked the clerk to come out and see what I am referring to and then issue me a refund; he refused to do either.
The clerk also went on to say that no one else has complained as if that was a suitable rebuttal.
I called the City of Milwaukee Health Department and I am currently waiting for a district health inspector to call me back. I am on the phone now with the Department of Neighborhood Services - Commercial Code Enforcement Division in an effort to file a complaint with that will hopefully lead to an commercial inspection.
I was told that ownership of this location just transferred last week Thursday so this may explain the lack of up keep as it relates to the car wash structure.
This location should not be allowed to sell car washes until they have addressed the mold issue in that structure.
Our neighborhood deserves better!! read more