All of the stuff at almond are amazing I just got my braces off today and there were so gentle and…read moreknew what they were doing and talked me through what they were doing next I love almond and I am so happy to have a new smile thanks almond for my new smile

My favorite place to recommend! The new office is beautiful, staff friendly, and the doctors are…read moreexperts in their field, and generous to boot.

Cant believe I stopped bringing my son here three years ago! I decided to come back because there…read morecustomer service has always been soo good here both my kids had there appts yesterday 1/14/20 the staff and doctor were soo nice and helpful they made sure all my questions and concerns were answered. If you guys want a place who not only has great customer service but knows what there doing I highly Recommend Advanced Pediatric Dentistry.

My daughter is almost 5, and my son is almost 3. We have been going to Advanced pediatric dentistry…read moresince my daughter's very first checkup! From the receptionist, to the assistants to the doctors, everyone is super friendly and professional! They make myself and my husband and kids feel relaxed and welcomed! So much so, that my kids are excited when we tell them that they have a dentist appointment! Lol, I hope that never changes as they get older. And I know that my kids are getting the best dental care.

As you can see for yourself, the reviews for West Pasco Family Dental progressively have gotten…read moreworse. I highly recommend NOT attending this office. They did a filling (which ended up cracking shortly after). In doing that it did not fit well and pushed the tooth in front of it so tight that I couldn't floss. Over time I had to keep going in to get it adjusted so I could floss. Although this is fixing the work I've already paid for, they'd charge my insurance at times. Once it was loose enough to floss, that resulted in my implant next to it having issues, so now I have to pay $1600 for something THEY DID! I even paid some out of pocket expenses and when I checked my bill, they were charging insurance stating that I had a filling but of course insurance wouldn't pay it because that's an implant and no tooth is there. I should not be charged, nor should my insurance, for work I've paid for already and they need to fix. When I asked they'd say, well there isn't an expense to you. Um yes there is! I still pay for that insurance and because they did that I didn't have enough left in the year to cover a new implant crown I have to pay for....again....because they screwed it up! The front office and dentist both told me I should receive a refund for $175. Ofe then tells me that refund went to other charges on my account. Yeah the dishonest filling you charged me for! Their communication is horrible, professionalism is lacking, and ALWAYS check your statements with this place. I have yet to receive my refund and don't anticipate it will happen. I'm highly debating taking this to court for the simple purpose that it's wrong and they need to know they can't do this to people. The dentist and hygienist turnover rate is high here. Moving to corporate was not a good choice for this place. Do not go to West Pasco Family Dental!

Had a cavity filled and Dr hit a nerve. I complained for weeks and nothing was done. I told them my…read morebite was off. The filling was grainy and I could not bite down on left side. Finally switched to a new dental office and by the time they saw me, I needed a root canal because of the filling done by West Pasco Family Dental. Yet, they still continue to send me bills. And I have yet to hear back from Dr. Nielsen who did a poor job on my filling. They will make an appointment for you, then not notify you that they cannot see you on that date because they so not have a hygienist scheduled. so they try to push your appointment months out regardless of how much pain you're in.

Their billing practices are sneaky. They will say they have researched/submitted prior…read moreauthorizations when they really haven't prior to your procedure. This will leave you with a large bill you didn't expect to pay due to them claiming they "submitted for prior authorization and everything is good to go!" Buyer beware.

SHADY. I paid upfront 3600.00 for a procedure. The dentist said he wouldn't/couldn't do it. He…read morestated he would refund my money and gave me a referral. This was a month ago. This company is fighting to NOT refund my money stating they want me to go to Yakima. Um no, I am not traveling 100 miles and your dentist gave me a referral in town which I will be using. I had to actually go to my Visa issuer and dispute the charge. 0/10. VERY SHADY. Will attempt to keep any money paid even if they don't deliver the service.

We enjoy being patients and are treated so well during each visit! The staff is so amazing at both…read morelocations! Comforting and informed, that is on high priority here! Our family members look forward to every visit! Could it be the cookie? The staff, the office ambiance, music, the way the staff speak with each other is professional! They are like a family here! Thank you so much for a memorable experience!

If I could give zero stars, I would. They did my daughters consulting in December of 2022, we moved…read morefrom out of state and she already has braces. They "missed" getting any paperwork insurance or records from the previous ortho. I gave them all the insurance (three!) on the consult. They did not schedule her so I called and left VM, tried to get her in and they pushed it back as easiest monthly adjustment until July 20th, seven months no adjustment. My daughter goes in and they sent her away becuase if my child did not pay for the work upfront in whole(!!!) becuase they still have not billed insurance and updated the contract claiming I pay in full out of pocket even with all the insurances. Horrible. They only want the money and do not care about the human person. So sad. My poor daughter was turned away from treatment becuase they dropped the ball for over half a year. Shameful. I called and told them to bill the insurance and I'd be happy to sign a corrected contract (that's first payment not due until Aug 19 mind you) and if they can get her in tomorrow. Absolutely not, nor Monday until they talk to the finance people. Seriously? What horrible customer service. They had months to bill hand take care of the insurance and simply did not. Shame.

Our first visit to take advantage of their complimentary review of our family member, up to the…read moredecision move forward with their plan has been amazing! This team makes you feel like family from the first minute! We look forward to our experience and journey with OSTLER ORTHODONTICS! We will be walking a journey together for to future months, and look forward to it!!!

We have had three children plus myself have braces with Ostler Orthodontics! Dr. Scott Ostler is…read morefun, smart, and does beautiful work! We LOVE his staff too! There is always something fun going on there. Contests, drawings, roller skating parties. I recommend them to everyone!

I wish I could say I like this place, I really do. I have had great experiences with the Doctors…read morebut the front staff need to be trained to stay professional at work. I've been coming here since my daughter was 1 who is now 4 and I have even came with my second. But my visits are coming to an end because I have seen the front staff eat snacks in the front office and talk about conversations that are not work related at all, a dental assistant talk about her night after work with another dental assistant while cleaning my daughter's teeth, and waiting in the office to schedule another 6 month cleaning while the front staff call back other patients to confirm their appointments. I am not one to write a bad review about offices but this one I am very disappointed in.

Very insensitive, poor communication, Dont get dentures in Pasco they cant keep a denturist long…read moreenough to get a pair of dentures made! Ive seen 3 denturists in a year and none have been able to make a pair that fit or get them delivered from Yakima to Pasco. This whole experience has been a nightmare on top of the loss of my husband and not having teeth that a functional has caused extreme hardship in my life. I would not recommend to my worst enemy.

We recently relocated to Richland. Child 5 of 6 is due for braces. Called to schedule a…read moreconsultation, she took my information including insurance. Due to my insurance being "state insurance" she could only offer an 11 or 11:30 consult time. After telling her I was a teacher and couln't make it until 4, she continued to only offer the aforementioned times. I had to educate her that just because my insurance was "state insurance" was no guarantee they would even cover ortho. In my experience the state only covers extreme cases, and my child most likely would not be covered. I had to explain that we would be paying cash up front and I just wanted an appointment that would fit my schedule. She ended up "finding something" that would work 7 weeks out. Not worth my time doing business here. Called up Almond Orthodontics and we will be seen in 1 week.

If I could give a 10 star review, I would over and over again. Tri City Orthodontics went above and…read morebeyond to not only get my son into braces the same day as his consultation. But, as well made him feel comfortable, cared for and noticed. Dr. Butler and his whole entire staff from start to finish treated my son and I with nothing but compassion, kindness and care. I as a mother feel blessed to have my son under the care of Dr. Butler and his team, as I know he's in amazing hands! Thank you Tri City Orthodontics for going above and beyond today for my son and I, no thank you's can thank you guys enough.

Dr.Brown took over my Orthdontics half way through my treatment. I always felt comfortable with…read morehim. If I ever had a problem he addressed it and took care of it. His staff is very friendly and welcoming. They made attending my appointments a social event! I'm very happy with my orthodontic care!

I love Dr.Brown and his entire Staff!!! Every time I walk into the office for my visits I'm made to…read morefeel so welcome and they are glad to see me. When friends ask me who I'm seeing for my braces I refer everyone to Dr. Brown. I tell them to go here you will get the best service ever Cindy P.

Orxoco dental has an amazing staff. They are friendly, professional, and genuinely care about…read moretheir patients. My recent experience off getting a filling fixed like nothing I've ever expended. Didn't feel the novocaine going on, didn't taste it, and was numbed up for awhile. No pain, no stress. Best experience ever at a dentists.

I absolutely love this Dentist. The whole office is kind, friendly. He bent over backwards to help…read moreme when I had a dental emergency. This place is clean and so nice. They make you feel welcomed starting with the phone call. Location is convenient to me, easy to get to. I highly recommend this dentist. It has taken me 3 years to find a dentist that I really like here. I moved here from the East Coast and had to leave my dentist of 18 years. This is a wonderful place.