Okay service, but make sure you ask questions and know exactly what you're getting into…read more I was skeptical and I had two referrals that were frugal consumers and very happy with what he offered. Okay away I went with my blind trust - We had a "gentleman's agreement" to begin with (no contract - just a payment). Total transparency::::Perhaps if my circumstances didn't change midway (I got offered a car midway through our chats and was just looking to sell my much newer car vs at the beginning of the 'agreement' I was going to buy AND sell through him). Also my encounter with him was at the beginning of the COVID pandemic (mid-March) which didn't help timing / the offers by the dealers. Overall "customer service" was ok, but because of the change of circumstances midway and COVID beginning from the dealers - resulted in a 'tough shit' from him (he compared it to a lawyer - even if you don't win you still pay) Fine but I didn't even use any of the resources / offers he found - and I was out hundred of dollars with no real return (I didn't even use any of the dealers he got a quote at to sell the car). In hindsight I wish I would have asked more questions or there would have been a partial payment to get quoted in the cars and then the final payment once the transaction occurred. Overall - ask questions and know what happens in all possible scenarios.

Bob found me a decent deal, but I can't say he was much of an advocate. He did not "do all the…read moretalking for me" or even most of it, chiming in only occasionally when the sales person was not present. Because my trade-in was not worth much, there was no negotiating the price of the car. This would have been admissible had he helped with the interest rate (mostly silent) or performed a better inspection. His inspection of the vehicle was not thorough because he missed a deep chip in the paint in a visible location. If you're looking for a mechanic to give you a detailed history of the vehicle, look elsewhere. Bob took a brief look under the hood, but did not use any diagnostic tools. Bob's services may be worth it for you if you are not confident about finding a good deal or negotiating your trade-in. Not if you want a thorough history or inspection of the vehicle.

I didn't end up purchasing a car from here but Eric was very communicative throughout the whole…read moreprocess. He took care of my concerns up front. I would be comfortable working with him on a car purchase in the future.

Eric was amazing with how he educated me on all things EV. The cars were in top-notch condition and…read morethe prices were great.

If you want a great experience, ask for Josette! She was so helpful and kind. She answered all my…read morequestions and concerns and she felt very genuine. I loved working with her!

I brought my 2024 GT to the crew at Apple Autos / Cryptic Customs for the Whipple supercharger…read moreupgrade and short throw shifter, and they did an amazing job. Toby and his team were very professional, they're pros. The install is incredibly clean--it looks factory--and the power delivery is insane. The mustang feels like a very different car. If you're looking to boost your S650 here in Minnesota, I can't recommend them enough.

We purchased a used car under $10K with Apple Lincoln and had an excellent experience! We were…read moretreated with as much attentiveness, professionalism, and a welcoming approach when buying a lower-priced used car as we would have been purchasing a brand new luxury vehicle. Our sales representative Ka'Veaun Jones was absolutely stellar! He took so much time with us, he was so personable and engaging as a person, and he knew the Ford and Lincoln products well. We will most definitely recommend Ka'Vaeaun to friends and family. Another special shout-out to Becca Coto (finance) and Max (trade value appraisal). They were both so professional, personal, and relatable. The entire car-buying process was excellent in the care of these employees.

I've been going here for years. Always a great place And staff is always helpful and cheerful…read more They've recently been acquired by Kunes and the price of an oil change had gone up drastically with no heads up on the website or when checking in. the cost went up from 83.00 to 135.00 which Is almost 75% I only have a little Chevy sedan so it's a little outrageous. Will not be going back again.

I came here to do an oil change and i was very surprised on the positive experience i had with all…read morethe staff members. It was very easy bringing my car inside to get checked in. The staff member who helped me was nice and funny. He gave me recommendations on places i could go to eat something while i wait as well. The waiting area was very large and had good amenities while you wait. Next time i purchase i a car i think I'll be back here.

Very inattentive. Spent 5+ hours to be told that my file was moved in line by another salesman…read more Credit wasn't run until LATE Monday though I was told it would be taken care of first thing Couldn't get me the rate I signed for. Bought and paid for full coverage insurance bc they required it. Out $250 for no reason and had to wait over 36 hours to find out they couldn't do the deal as promised. Waste of time and stress.

**MAKE SURE YOU ARE CHECKING REVIEWS FROM FB, GOOGLE, YELP**…read more Don't buy from here, they sold us a car with the engine light on. JT said it was because they changed the battery and to give it a couple weeks. If it didn't turn off to bring it in. We didn't feel comfortable driving it so I went to O'Reillys and I used the diagnostic computer.The issues it brought with JT, this man talked to my husband in a way that you should never talk to a customer. He was so disgusting, I couldn't believe it. This man knew what the issue was and made sure people didn't tell us. In the end we ended up paying $565 dollars on a car that already had it on and sold it like that. It makes me so angry that we still had to pay for it. No compres aquí, nos vendieron un coche con la luz del motor encendida. JT dijo que fue porque cambiaron la batería y le dieron un par de semanas. Si no se apagara para traerlo. No nos sentimos cómodos conduciéndolo, así que fui a O'Reillys y usé la computadora de diagnóstico. Los problemas que trajo con JT, este hombre le habló a mi marido de una manera que nunca deberías hablar con un cliente. Era tan horrible que no me lo podía creer. Este hombre sabía cuál era el problema y se aseguró de que los trabajadores no nos lo dijera. Al final terminamos pagando 565 dólares por un coche que ya lo tenía una luz ya encendida y que yo no cause y lo vendieron así. Me molesta tanto que todavía tuvimos que pagar por ello.

Major boo boo on their end! Bought a Mazda 6 from Enterprice…read moreonly to find out the oil filter panel cover wasn't there?! They asked "Why would you change your oil if you just bought the car ?" Well it's a good damn thing I did, Fools ! Seriously?

The best car buying experience I have ever had. Purchased my first hybrid vehicle. Bertram Walker…read morewas the best! I will never buy another car anywhere else.

12/9/2023 Had an…read moreinteresting experience with the Walser Auto Group. I was interested in a preowned car at their Chrysler Jeep store in Hopkins, showing their "Up Front (No Haggle) Best Price" on the windscreen. I was interested enough to started discussions with their Customer Specialist. The following day I find the car was moved to their "Walser Experienced Auto" store in Burnsville with a new "Up Front (No Haggle) Best Price" $2,399.99 Higher than their Hopkins store had it priced. I contacted the Customer Specialist along with the General Manager at the Burnsville store and asked if they would honor the previously posted price and was told NO, the new price was the UP FRONT (Haggle Free) BEST PRICE. Really? Since when do cars go up in value based on location in the same metro area?? In fairness I will say that the communication and response time with their staff at both locations was excellent and appreciated! I do however question the ethics and definitions used by the Walser Group regarding "UP FRONT (No Haggle) BEST PRICE". Is it possible that used car marketeers have learned nothing, given what they have experienced over the last 4 years? Are they still playing games? Spoiler Alert ... Your Buyers are Smarter Than This!! Please Do Your Research!! No Metro Dealer is the only game in town..... Thanks, MRR

I wanted to love buying a car here…read more I came in test drove one car. Went home, called my bank, got a check for the whole amount, called them and told them I would be in the next day to hand them the check and pick up the car. I arrived, the car was dirty, had 1/4 tank of gas and they made me sit there for an hour while the guy filled out the paperwork and continued to try and sell me one thing after another while having his manager come over. Why would I want a maintenance warranty from a place that couldn't even do basic things right? I did all the leg work for them and the customer service was rude, lazy and I wouldn't recommend them at all!

Bought a used Honda CR-V from here. The seller, Rob, is very nice and sociable, and kept me…read moreup-to-date on whether the car was available for buying, and was very accomodating on the test drive, going so far to offer meeting me half-way with the car so I wouldn't have to go so far. The car itself is in great condition, and came with winter tires, which has been an incredible expense saver.

Had a great experience with Rob at Octane Automotive in Burnsville. Super friendly guy, and his…read moreattention to detail and follow through were fantastic. Loving my new Honda CRV and will back soon for our granddaughters first car!