We had a pond/water feature designed and built by English Gardener some years ago. It has been…read moreinoperable for over two years now and we have called them multiple times to come and service. After two years of zero returned calls, we had to call in a new vendor and he informed us that it needs a complete rebuild. The estimate for this is almost $10K. The pond liner has been destroyed as they neglected to put in a protective barrier-very poor workmanship (amongst other things). STAY AWAY unless you don't mind completely redoing their work from scratch every 10-15 years. Very costly mistake on our part.

I contacted them in March for a clean-up. Promised phone calls, the property visit, and estimates…read moredid not occur on time. After weeks, I accidentally reached Joseph. We agreed upon a course of action, but timelines were missed. On April 23rd, he said in an e-mail, "Budget not to exceed $1800". I was foolishly hoping for less than the maximum budget. On May 28th, Joseph said "total so far is $1350 plus tax, and on budget". A week later, he sent me a bill for $2179.35... 21% over budget. Three months, terrible communications, disregarded commitments, and 21% over the agreed maximum budget. You decide if this is acceptable customer service.

Is finally Spring in WNY (minus a few hiccups of cold and snow)! Time to put that awning up over…read moreyour deck or patio. Sunny days are coming! You must call Mike Collette! Owner and operator of the Clarence Awning Company. Reach him via text or call at 716-601-9955. He's responsive and professional. He'll beat the competition in price and value. He knows what he's doing. The sweetest guy too, super nice and friendly. He'll take care of you! Mike has put up (spring) and taken down (fall) my awning for the past two years. This spring he also did a thorough cleaning of the awning before rehang. Got the mold and tree sap off, to protect my investment. I would not trust my awning to anyone else!

I used Clarence Awning to clean my awning last October. They quoted me a price then while cleaning…read moreit called and asked for more money. They dropped off the awning after cleaning it and had it neatly folded, from what I could see it was very clean. This spring I had the company who fabricated it reinstall it. The fabricator during the install pointed out that while cleaning it they created many holes in the canvass. So many in fact I had to purchase protective covers for our furniture because when raining it leaks terribly. I sent them a text message complaining about my experience and didn't receive a reply. I sent another text and received an auto response that my message was blocked. Next season I'll have to have a new awning fabricated.

3 G Construction just finished rebuilding my front porch. This Crew Was Great! Showed up when…read morethey said they would, were polite, left no mess, and exhibited excellent workmanship throughout the project. Results were better than expected and very reasonably priced - I would highly recommend them to anyone! - CK

From the owner: 3 G Construction Inc. of WNY provides state-of-the-art construction and remodeling services. Our…read moreteam of experienced and dedicated workers can help turn your dreams into reality, no matter the size of the project. Call for an estimate today!

We loved working with T-Brothers. After numerous recommendations, both crowdsourced as well as…read morepersonal referrals, we contracted with them to complete a kitchen remodel in our home. Despite many frustrations and challenges working with the kitchen cabinet sales and design center, our experience working with Dan, Vadim and the crews at T-Brothers was exceedingly positive. As with any work project in your home, having contractors that you can trust and feel comfortable with in your private space is paramount, and they were wonderful and easy to have around everyday for weeks. They took the time to work with us on the details, large and small, and this really ensured that the outcome was what we wanted. Additionally, they were very accommodating of our desire to take on parts of the work (demo, painting, wiring, etc.) to offset some of the costs for the project. The skill level and craftsmanship of all the workers was exceptional, and the proof is in the quality of the finished product, which we're thrilled with. We would absolutely work with them again!

From the owner: At TBrothers Renovations, you'll find a core of high-quality contractors who specialize in home,…read morekitchen and bath remodeling that makes your house feel like a home. We are tightly focused on your needs. Our experienced contracting team delivers magazine-worthy home, kitchen and bath remodeling that is as personalized as you. TBrothers has been named one of the Best General Contractors in Upstate NY by GC Magazine. We were rated in the 2021 Best Remodeling Contractors in Buffalo by Expertise-com. We're artisan Buffalo NY home remodelers who understand how to mix style with functionality. We are obsessed with giving you the cleanest home remodel possible. Our passion is clear every step of the way. Experience the difference yourself!

I have used Kamholz Outdoor Living three times in the past few years. For every project I have…read moreworked with them on I have been very satisfied with the results. This past autumn I had a call from my home owners insurance that they were going to drop me from my policy due to an uneven sidewalk that was lifted from some tree roots. With only two weeks to have this corrected the Kamholz were able to come in remove the old side walk and replace it with beautiful even sidewalk panels. They were responsive, diligent, and professional the entire time. I look forward to having them work on my back patio this summer.

After several calls to obtain a contractor, only Kamholz Landscape Construction in West Seneca…read moreresponded in a timely manner. They provided a quote and completed the work on schedule and in a professional manner above expectations. Their customer service was exceptional which is difficult to find nowadays. I highly recommend them.

Total waste of time. I requested a quote on a deck . When Paul Sr. didn't show at our first…read morescheduled appointment, I called to inquire and he simply shrugged it off saying "things happen". I reluctantly set up another appointment for the following week. When Paul finally did arrive, he was unprepared and lacked focus. He didn't have a tape measure, didn't ask many questions and he didn't take notes. I actually provided him with a sketch and estimated dimensions. Now, over a month later, there has been no estimate. I called the office hoping to get a plausible excuse so I wouldn't have to write this negative review. I was told he would get back to me, which of course never happened. I can understand if you don't want to do the job. A simple a courtesy call would have sufficed. Apparently that was too much for this Contractor who evidently just subs out the work anyway.

Excellent work by Paul Jr and his team! We are returning customers, they did a front porch for us a…read morefew years ago and when we were ready to do our back yard we knew just who to call! They did a very large paver project in our back yard last week. It looks amazing! They helped level out our existing yard that had drainage problems and build up a privacy fence for our hot tub. The paver patio looks incredible, beautiful pattern and lovely stone steps!! The boys were on time every morning, and cleaned up the work space every night! Left nothing behind! Very polite and kept us informed along the way! I would highly recommend Decks By Design and we will be using them again!

It was a pleasure to work with this company. We searched hard to find a company to install our…read morepatio for our home. They made the process very smooth from the first day of communication. Always responding to any question, very prompt and neat during the working process. Very professional company and great prices. It was a pleasure to work with them and I recommend them to everyone looking for concrete projects.

From the owner: Our business specializes in flat work. Patios, sidewalks, driveways, and porches. Blueline also…read moreoffers stamping. We go above and beyond your expectations to deliver prestige on time work with a smile.