I requested a small carpet repair job and made initial contact with Tom. I sent some pictures and I…read morewas quoted for $150 - $200. They said they could use the carpet from a closet and use it to patch the damaged area and replace the closet carpet with something similar. An unfortunate event unfolded where Tom couldn't make it to the scheduled time and he then referred me to his worker, Matthew. I got in touch with Matthew and they came over to check the carpet. I asked them how much it would cost and he told me what Tom quoted me for and I asked if we can go $150 since the job is so small. Matthew agreed but couldn't do the repair immediately since we needed replacement carpet for the closet. He left and said he would be in contact. A few days went by but I haven't heard from him. I sent him a message for a follow up but never heard from him again. Overall, I felt though the customer service was lacking. This happened over ~2.5 week period. I had to do all the initiation in calling them and trying to get on their schedule. I'm sure they do good work but they ghosted me.

Glenda understood our precise description of the carpet we desired. Rick promptly arrived at our…read moreresidence, measured all dimensions, and collected the samples. The carpet installers showed exceptional professionalism and were punctual for the installation date. The removal of the existing carpet and installing the new one was done with efficiency and with care. The final result is aesthetically amazing . My wife and I are immensely satisfied and would highly recommend this Schindler's carpet to anyone seeking carpet installation services.

I could not be any more disappointed---or angry. They were to install tile in my new shower. They…read moredid not come when scheduled AND, did not have the courtesy to call and explain. One week passed---I called back and was told he would find out the problem and call me right back. That has now been 2 more weeks!!!!!!!! My contractor also made numerous calls and his calls were not returned!! A VERY UNPROFESSIONAL AND DISRESPECTFUL COMPANY!!!!! I would never ever use them and will not recommend them!!!! Marty S

After we purchased the flooring, we felt like our salesperson sort of put us on the backburner as…read morefar as scheduling the installation was concerned, like we were definitely not her most important customers. The installers were great but the sales lady was slow about getting all the trim we needed. /We made the mistake of paying before the last trim was installed. If we hadn't already paid, surely we would have gotten better service.

We have wood & tile floors throughout our home...no was to wall carpet..I had need of a large area…read morerug to be cleaned. Service person (Gary) arrived on time, was friendly and very professional...Was very careful around my furniture, and placed 'deflectors' in place as he brought in & took out the equipment with the long hoses. Gary was easy to converse with and very informative about his service...Gary is an individual you can trust within your home. I will definitely have Rose City Carpet Cleaners take care of any of my carpet needs and any upholstery needs as well...

I have to admit I wasn't satisfied initially with the carpet cleaning but Jonathan came back and…read moreworked hard to make it right. He came and cleaned the carpet until the spots was almost gone. It's hard to get good customer service these days and Jonathan provided good customer service today. He assured me he would be there today to fix the issue and he was a man of his word. He definitely got my business just from having good customer service!!!

I have used Denny and his company to clean my house since moving to Tyler over 4 years ago. They…read moreare extremely reliable and never missed one scheduled appointment ! He is always flexible if I need to change dates but the best part of this group is outstanding cleaning! I always feel so good when they are finished because my floors and kitchen, and bathrooms are so clean.

Very thorough and polite. My windows are startling clean. The 3 filters with pure water left no…read morewater spots.

The did an excellent job cleaning out air vents and sanitizing registers. Will be using them…read moreannually.

My hot water heater just recently busted it leaked in my kitchen living room and 2 bed rooms and…read morebathroom pretty much the whole house I called ProClean and they came out fast got all the water up set up there equipment and started drying it out . They worked directly with my insurance so I didn't have to worry. They came back every day till it was completely dry and cleaned the carpet when it was done it looked good as new and never have had any issues. Very pleased with these guys would highly recommended for any kind of water damage and all the other work they do. I actually just had them out for a duct cleaning.

RAVE - Aaron Brown with Synergy Floor Care. I cannot recommend this man or this company enough…read more Aaron is the owner & does all the work himself!! Local, VETERAN OWNED BUSINESS He is very knowledgeable and will talk you through exactly what he recommends being done/why he recommends it being done that way vs another. He breaks it down for all the dummies (like me) who know nothing about rug treatment. Very transparent on the whole process & the pricing aspects of it. The day he was scheduled to come it was raining, and we had planned to take my 90 sq foot area rug outside for him to thoroughly deep clean/pet treat it. Instead of canceling due to the weather like most, he offered to come get the rug and take it home to his shop in Lindale and complete the job. He picked it up on Friday and had it back to me, fully dry might I add, on Sunday. This Veteran came on Veterans Day & completed a job for me when he could have taken the day off.. Thank you Mr. Brown for taking excellent care of your customers & more importantly, thank you for your service

Seriously, so happy with Synergy Floor Care. Moved to my new house last year. Aaron cleaned my…read morecarpets and did a great job. So decided to take a chance on having him clean my awful tile that I hate that covers most of my house!! Goal is to replace flooring at some point, but in the mean time, Aaron has helped me know my tile is clean! I still hate it but I don't hate it as much now. 20 years of buildup on textured tile is not easy and I'd say border line not possible to clean without the right tools. Aaron has them and the knowledge! And I'll also say he's not judgmental no matter how bad it is. Give him a call for your next floor care needs. You won't regret it!

Have used them several times for carpet and furniture cleaning and am never disappointed. They do…read morea great job!

I will not use anybody else ever! David is very knowledgeable about the cleaning products he uses…read moreand how they work with the different materials (wool vs synthetic rugs; wood, LPV, ceramic & porcelain flooring. I liked that he did 6x6" sample cleaning to demonstrate what he could do. Friendly, punctual, fair priced. Enthusiastically recommend RB Floorcare. You will not be disappointed.

We saw all of RB Floor Cares picture and we decided to have them out to clean our floors. After we…read moremet them I had them clean all of the carpet and tile in my home because their prices were very reasonable. The RB Floor Care guys were very presentable and professional with lots of knowledge of what needed to be done, We were super happy with their work and that our home smelled and felt super clean for our Christmas and New years guest!! We will defiantly be calling them in the future, both David and Daniel did an Amazing job!! Thanks again RBFloorCare!!!