Needed new washer. Did not want a super smart one. They had just what I needed. Set up new one…read moreand hauled off old one. Very nice delivery and setup folks! Great price also. Will go back!

My wife and I recently moved from the Chicago area to Semmes, and we needed a washer/dryer for our…read morenew house. While I was still in Chicago, my wife started a dialogue with Tom, a very very nice representative from Chavis. Chavis was the only one who had the Speed Queen washer/dryers we needed, and Tom knew that, and was super friendly and accommodating. He warned me that I would have to order them as soon as possible once in Alabama, because, like everything, it would be delayed due to supply chain problems. It only took a month to order them and get them here, but by the 4th week we were swimming in dirty laundry. I sent Tom an email and told him this, and he squeezed me in for a faster delivery and installation. Not only was Tom professional and incredibly helpful, talking to me before I'd even shown up here in Alabama, but he was super helpful even after the sale, helping my wife pick out the right appliances for future purchases. All of this was sight unseen. I've never met Tom in person, and we've not even been to the store yet. Tom did all of this through a very lengthy, very friendly email exchange. I'm so thankful for Tom, because in a place where it's hard to even get a plumber or HVAC tech to come out, Tom hooked us up with some very hard-to-find appliances surprisingly quickly. He was also very funny, and very personable, cracking jokes and making a very tough move easier before we'd even gotten here. I just can't thank Tom and Chavis enough. You have a life-long customer in me.