I'd like to thank Rachel and the staff of Dogwood pet hospital for keeping impeccable records on…read moretheir patients. I was looking for the date of my parents dog's passing and Rachel was able to tell me in less than 1 minute of calling, the date. Thank you so much Dogwood Pet Hospital for always doing your best and always being courteous to your patients and clients. If you are looking for a compassionate group of people to take care of your pets needs, give them a call today. You'll be happy you did, you're in safe hands with Dogwood Pet Hospital.

I had been a customer for over 10 years, over the years I have noticed extreme price gouging and…read moretoxic employees. Every other place I called charged 45-55 for micro chipping a cat... here it's 80. They have misdiagnosed two of my cats one of the times we almost lost the cat.

After calling several veterinary offices and being told they are 3-4 weeks out and one even wanted…read morea $50.00 deposit on top of not having an appointment for over a month I found Kathleen Smith!!!!! This doc knows her stuff, she is easy to talk too and is very good at her profession. No up-sales and focused on issued at hand. Glad we found her.

A very caring Veterinarian. Goes the extra mile when it comes to the care of our fury friends…read more Explains everything so that you yourself understands what's going on with your pet. Compassionate. When she tells you she will call you back she actually does It's nice for a change, that l don't have another question when l leave as l understand her instructions. My pets always feel comfortable around Kathy. Kathy is very hard working and very devoted to the care of animals

An abandoned cat showed up in my driveway very sick with open wounds and countless maggots. I…read morecalled almost every vet in the phone book but everyone was booked up and could not help the little cat. Dr. Smith decided to help and stayed after hours up until 8:30 to try and save the injured cat. The doctor and her assistant tried for almost 2 hours but the cat was injured too badly and died on the table. I was very impressed by the consideration and valiant effort put forth by Dr. Smith and the staff to try and save this unfortunate kitty. On top of that the Dr. charged a very modest fee for the hours of effort that they put in. What impressed me the most was that Dr. Smith really seemed to genuinely care about this cat and made a very strong attempt to gave this kitty a chance to survive. It just wasn't meant to be. Thanks very kindly Dr. - you tried your best and I think very highly of you and your clinic. I would recommend Companion Animal Clinic very highly.

I've been there several times and have NEVER waited less than 30-45 min to see Dr Smith. It really…read moreis complete disregard for people's time. She is an Ok Vet but unless you don't value you time, I can not recommend this clinic at all!

Have been going here for 8 years, my one dog is very temperamental and they handle him with grace…read moreevery time. I couldn't recommend this vet enough. Both doctors are great.

a week ago New Do not…read moretake your animals to this vet. Mine was dead within 3 months because of their negligence. Took my dog here in May with suspected seizures. But also had a weird cough/breathing issue. The tech(could not find picture on their website so I don't know who it was) did not like my dog and kept making snide remarks, I offered to muzzle her and they did not have me do that. She is anxious and just needs a caring and loving staff. The last comment that made me angry was when I overheard her telling the vet that "of course she coughs she barks like a maniac, having that kind of dog back there a 2nd time puts the entire staff at risk" I confronted her saying she coughs all the time, not just when she barks. She was rude, gave me a dirty look and only apologized when my husband got there. My dog came back from chest X-rays and the other tech went on about how sweet and loving my dog was. So I know she was behaving back there. Dr. Damman comes back and says he saw a blip but he thinks she must have moved during the X-ray and so he diagnosed her with a brain tumor, based off symptoms. They didn't want to help my dog. He just shoved seizures meds, discouraged us from seeking a specialist with talks of the THOUSANDS it's gonna cost me and that nothing that can be done for brain tumors. It would only give my dog another year tops. He said Take her home, give her these meds(phenobarbital) to help her, and enjoy the time you have left. The meds were absolutely awful and the longer she took them the worse she got. I called up there 3 times before the vet got back to me and he left a voicemail saying that I should bring her in to "evaluate quality of life". That was it. I called Hononegah animal hospital and Dr. Adas and staff were so great with my dog. My dog loved them. They could tell it was just anxiety and her being very protective over me so they asked me to step out and they just did the exam one on one and she did a phenomenal job. They started weening her off the meds and switching to something else. Which made my dog act completely normal again. A few weeks go by and She started swelling, so we took her back in to Dr. Adas, the issue was that the blip in the Xray was not from movement, it was early heart failure. Had it been caught by Brookside in May it could have been managed and treated with medication. But it had unfortunately progressed too far by this time. The fluid in her heart was leaking into her abdomen . We took her home, scheduled an in home euthanasia and spent 1 last week with our girl. August 17th 2024 was the last time I got to see the best girl. I am still completely heartbroken. My kids are still devastated. My home will never be the same. I should have left a review much earlier to help other families. But I wasn't ready to write it all out. There are a lot more details than this but I only have so many characters to leave a review. And unfortunately I can't leave less then a 1 star review. I hope that if you choose to take your pet to Dr. Damman and his crap tech, that they don't kill your family with their incompetence.

unprofessional, unnecessary tests to run up bills, wants to declaw every cat that comes through the…read moredoor. Run, don't walk to a different vet...

I called several times today. Nobody answered during business hours. I left a message about my…read morecat. No answer all afternoon. Who doesn't answer their phone as a caring vet establishment? Disappointed

We recently took our dog, Penny, to the Vet here and was so happy. We have tried many Vets since…read moremoving to IL and not pleased with any. But we were happy with the DR. here, And he explained everything we needed to know!! The gals at the front desk are very friendly. BUT, then every time we went back, the DR. had changed, wasn't as friendly, didn't pay attention to our dog, didn't explain what we needed. So had to find another Vet.

Came in for a check up for my cat and the doctor was basically clueless. He told me everything I…read morealready knew. He didn't know anything about my cats records, didn't know about the previous diagnosis or the medication he was currently on. Very unprofessional in my opinion. I will be switching vets.

Over the course of 9mos, I wound up at this ER five times with my senior dog. The final three…read morevisits occurred between 18-29Mar2025. Let me first say, I can't imagine doing this job day in and day out. I commend the staff for taking career positions that open them up to their own emotional trauma. Whether that be from pet parents or pet injuries/illness/death, because without that sacrifice... many of us would have lost our furry friends or lost them sooner, in our case. On 18Mar, our 10yr old had a seizure like episode. I was at the ER within the hour. Sent home to monitor. By 22Mar, she had another episode. Went immediately back in around midnight, left her there for monitoring for 18hrs or so. After this visit, we made a neurologist appointment out near Chicago for 31Mar. Our third appointment occurred at 2am on 29Mar. She was immediately taken back and we got the worst news we could ever get. She wouldn't be making it to the neurology appointment. We had to say goodbye, as her spleen ruptured and it was (almost always is) due to Hermangiosarcoma. I won't go into detail on our final moments there, but I will say I'm super thankful to have this hospital AND STAFF here 24/7/365. I don't know what I would have done without them. All three doctors we worked with had hearts of gold. The front staff, same. When it came time to pick up her ashes, I had a neighbor offer to do it. I called and the staff added my neighbor. So thankful for that. I'm not ready to walk back in there. Which is sad, because I have some blankets/bedding for donation. Unrelated to this hospital, but relative... if you don't have pet insurance, I HIGHLY recommend ASPCA Pet Insurance. It's nice knowing you don't have to think about money in an emergency. Because that emergent is stressful enough. Baby girl, I miss you every day. You were my heart, my soul, my saving grace. You've taken a piece of me with you that will never be filled.

You will get pressured to do surgery for your animal only for them to die. I wish I had waited for…read moreour regular vet but they were recommended to use by animal clinic on auburn because they were closing early. Don't bring your animal here. You will walk out with a box like we did. $3000 and no cat. Shame on you.

We moved to Belvidere, Illinois in July. Shortly after, our dog Murphy acted as if he was not…read morefeeling well. We checked on line for a vet and based on the reviews, we decided to take him to Frost Family Pet Clinic. Dr. Frost saw Murphy, as scheduled, and not long into the examination, he suspected Murphy had Cushings disease. We had never heard of the illness. Dr. Frost took time to explain the symptoms and what would be necessary to confirm his suspicions. He asked his staff to obtain Murphy's records from our previous vet in the hope that they would not have to redo a recent blood test that the other vet and done. He did other blood work, took xrays and ran some tests. He listed options for us to consider regarding Murphy's care. Dr. Frost was very thorough, and encouraged us to take Murphy to a specialist to insure he got the best care possible. However, due to additonal findings Dr. Frost referred us to another vet for a second opinion. The vet that Dr. Frost referred us to concurred with Dr. Frost that Murphy actually had a number of serious issues in addition to the Cushings. Anything more that could be done, would have only extended the misery and suffering for our little friend. There was no doubt that we had to let him go. Murphy was with us for fourteen years, and very loved by my husband and I. We have been to vets that gave you the sense that, while they accepted that people love and become very attached to their animals, they themselves see them strictly as animals. This is not the case with Dr. Frost. He is caring, sympathetic, and understands how a pet can transition from just a pet to a much loved member of your family. Murphy's passing was handled with consideration, and kindness. Dr. Frost and his staff were wonderful during this ordeal. They did everything possible to make Murphy comfortable and alleviate his and our fears. Shortly after we lost Murphy we received a sympathy card that contained hand written condolances from Dr. Frost and each of his staff. Additionally, we received a card acknowledging a donation made by the clinic to the College of Veterinary Medicine for companion animal research in Murphy's name. These gestures meant so much to my husband and I as we grieved for our little friend. I cannot recommend Dr. Frost and his staff too highly. They are extremely competent, and knowledgeable. But they are also kind, and sensitive to their clients feelings and needs - both animal and human. During Murphy's treatment Sue, the office manager, never failed to call with test results and was very supportive. The vet techs were careful with Murphy, and tried not to cause him any pain or discomfort. I have had dogs all my life, and unfortunately, have lost two others. Dr. Frost is one of the best vets I have ever met. We are not ready to bring another dog into the family at this time, but will not hesitate to bring any future dogs to Dr. Frost for care.

I wish I read those reviews before blindly trusting the vet. They only push for expenses, useless…read moretreatments and not actual care. Its been while back, but I cant get over it. It was very ugly experience. I wish I knew, I would have avoided them.

I personally have never had any issues here! I've taken my dog since she was a puppy. She gets her…read moreshots and check ups and the staff has been very kind to us.

You can find a much better place than this. They had me sign a piece of paper...plain piece of…read morepaper, after having me read an agreement that was posted on the wall. Even though my dog was near death, (Patel told me) he kept the dog alive knowing this. For two hours he had my dog on a respirator, gave him drugs and other things until he called me with an update. I told the doc to let him go. Why did you let him suffer these past two hours? I ended up with a bill around $800. I think it was money motivated. Maybe they're better now. This was shortly after they opened. What a HORRIBLE experience! After this I checked where Patel worked before. They had similar reviews re: money and service which the pet did not need.