Dr. Simon is wonderful with my toddler son. The doctor before, my son would scream and throw…read moretantrums. From day one, Logan has been calm and listened to Dr. Simon thru the entire exam and shots. I also see Dr. Simon and trust him. Would highly recommend for any family.

this man is the worst doctor I have ever seen... my wife and I both received totally sub standard…read morecare here... he is too busy with all his endless small talk to hear any health concerns you may have and as things turned out he couldn't give a reasonable answer even when you do get a word in edgewise... the new doctor we see now cleaned up his mess and the difference is night and day

I have had such good results here. I have lost 80 lbs on Tirzepatide but I also used Keto diet and…read moreit's a life style now. Olyna and Starla have been very attentive to my needs and concerns.

Horrible. Avoid at all cost. I was seeing Starla. They never scheduled my annual visit as the…read moreannual and coded it as a regular office visit. When i came in for my appointment i clearly stated why i was there because she thought it was for a med refill. After months of giving me the run around and me calling my insurance to help them figure things out they still wanted me to pay out of pocket for the visit and labs. Starla refused to re-code. Unprofessional and only care about $. Do not go unless you want your time wasted. Still fighting this because businesses like this should not get away with pulling this crap. So many things were done wrong and this situation could have been prevented, but Starla was unwilling to make it right. Never going back.

I went in to have a hernia checked. I can clearly feel it bulging out. The doctor was rude and blew…read moreme off. A year later and it is twice the size it was....

Pediatrics with Guzman is very straightforward & good. I've got a newborn and have been going for…read morewellness checks, they're fine. Baby is healthy. Nurses are nice. One lady at the front desk always seems moody but the rest of them are sweet! Good quality care. It's nice that the pharmacy is right there.

The staff is amazing! I much rather take my kids and myself there than anywhere else. They are the…read morebest by far! I've taken my kids there a few times. My husband and I go there as well.

This place is another one of those super inefficient doctors offices, except minus the doctors…read more They are both nurse practioners, which supposedly means they will "teach" you about your ailments...which always left me wondering, why do I leave with more questions then answers? Also, if you get sick, hope you had an apt pending, because they book up with apts for weeks out. When you need to get in, they are never available. Another huge thing was they lost all my medical records and after an apt on a Friday they did not send my prescriptions to the pharmacy forcing me to go to the hospital and be seen in the ER to get those prescriptions filled. (antibiotics!!!!) You are talking about YOUR HEALTH, YOU DESERVE BETTER, DONT LOWER YOURSELF TO MORNING STAR STANDARDS!

Before you leave the area, be sure to retrieve your records…read more A year ago I had to move out of state due to famly emergency. The last thing to worry about was medical records. On May 14th,2026 I texted with Cheyenne , asking her to send them to me. She sent the release form, I filled out and sent back May 21st, she said they would arrive early in the week of May 25th via usps. Being a short week i gave them the benefit of a doubt to get them to me by Friday . I go to the mailbox, and nothing from Elko Spine and Rehabilitation. Cheyenne. If your going to tell someone something. You better follow up up I texted you Friday afternoon. And you ghosted my text. I needed those records so I could take them to a disability assessment appointment. (it was set by the new state on May 7th.) You told me they would be at my mailbox and they are not. If I could give Zero Stars I would ..

Dec 11th 2023 I went to this office for trigger point injections. Two weeks later I couldn't use my…read morearms. I went to the ROC in reno then to another office for the electric test. They doctor asked me how I have catastrophic nerve damage down my left arm so badly it looked like I was in a terrible accident. It's Aug 2026 and my nerve damage is still in my arm. That nerve pain was so bad it felt like someone was stabbing me over and over. Thankfully the stabbing pain isn't as bad as the first year. I asked for my chart and to my surprise it was empty. Figures. Do not risk going there. It isn't worth the risk

Went to him for a physical. Told me I failed my respirator test. I was previously sick and was…read morehaving a hard time getting enough air so I thought maybe that's what it was. I also had asthma as a kid and have always have had a weeze. He told me that he could talk to my primary Dr and have them get a prescription for me. I told him he had retired, so he asked me if I had insurance. I said yes, he says he can get it all done for me. I call Monday and explain to the receptionist everything. She was RUDE. She belittled me. Made me feel stupid as I was trying to explain what the Dr. had told me. Said that he would never do that and even said she wouldn't do that( like she's the doctor.) I asked her if she's thought I was just making it up (it's for an inhaler) she said no. Then she hung up on me. I called back and then FINALLY she asked him. She said he didn't in fact say that and then said "You in fact have a primary Dr. Don't you?" Very snide and matter of fact. I said once again he retired. She said "Well that's not what Dr.Mattern said" like she was a toddler who won a prize for arrogance. I was done so I said " that's fine maybe try to be nicer to people when they call because you are extremely rude." She was absolutely awful and extremely rude as soon as she picked up her phone. He told me he would fill my prescription for an inhaler. She told me we don't just hand out inhalers like I was going to abuse it. Like it was opioids. Do yourself a favor and find a different doctor. He's probably a liar due to the 2 other people on here who he gave false tests to for the exact same thing. And the older women who answered the phone probably needs to retire or switch her line of work. Not a kind bone in her body. Thank you for the absolutely awful experience

I stopped in to see the doctor while traveling. He was very friendly knowledgeable and I was on my…read moreway in no time.

"Are we going to play 20 questions?" Was the first thing out of the receptionist. My girlfriend and…read moreI went in because she was feeling ill and was in somewhat of a haze. When she wasn't sure of something the receptionist became even more rude and said we needed to go elsewhere. Don't go here. They deserve a 0/5.

Very rude, long waits, and they only want patients that are easily checked. The office manager is…read morevery rude and I will never use them again. I have never been treated so badly by any medical facility as I was when I visited this place. The doctor was very nice but the rest of the employees were very rude. And the office manager was a Covid freak. She even wore a mask when she went outside to bring a document to my vehicle.

Family setting. Many things for sale. Great prices. If you need something they don't have they will…read moreget it

A lot of the liquor isn't priced. It's like a guessing game. Last time I I was in there the guy was…read moretrying to charge 75$ for a bottle that is $40 at wal mart. Finally bought it for 60$ to save running into another store. Figured the extra 20 was the price of learning not to go there again. I'll never be back.

Very poorly trained staff (1) more interested in texting and gossiping than helping patients. One…read morephysical therapist and he's busy in the patient rooms. I strongly recommend trying another of the many physical therapy businesses in town.