Mary addresses all of your concerns thoroughly. She genuinely cares about her patients and is the…read morebest provider I have ever had. She wants to get to know the FULL YOU.

Mary and Jaci are simply the best you can ask for primary care. They have been my health care team…read morefor about 6 years. I have moved overseas and will still consult by phone when I'm back stateside. The level of care and detail is unparalleled. Mary is definitely a "whole person" approach and is incredibly knowledgeable and thoughtful in her patient care.

We like it here. The staff is friendly and always polite. We love our provider and have also had…read moregood experiences with the urgent care staff. It's a huge bonus that they have urgent care- so many kid issues require last minute appointments and we've never had trouble getting in. Appointments do not feel super rushed. It's cleaner than most doctors offices I've been too. The only down side is during busy times (like after school) the waiting room is packed with sick kids sitting really close to you. All in all though, good quality healthcare is really hard to find these days, and they are doing it pretty well here.

Excellent center and doctor. Kids friendly facility lot of activities to keep engage the kids…read morewhile waiting for the doctor.

Dr. Simpson is the first doctor I've had in a long time that actually listens to me. She's great!…read more The clinic she works at is okay, but she's the reason I keep coming back. She's energetic, she listens, she's not set in her ways, and she's open to different types of healing. I've spent a lot of time at the doctor's office, and it's by no means a place I enjoy, but at least with a doctor like Dr. Simpson, I feel comfortable.

I'm sharing my experience with Dr. Farook to warn others about her billing practices, which I found…read moremisleading and unfair. I scheduled a routine annual check-up and went to the office, where I was weighed and had my blood pressure and temperature taken -- standard procedures for a yearly exam. When Dr. Farook entered the room, she asked how I was feeling and if I had any concerns. As soon as I responded, the appointment was reclassified as a "problem visit" instead of a routine check-up -- a change that significantly impacts how the visit is billed to your insurance. Annual check-ups are usually covered in full by insurance, but problem visits may not be, and I was never informed of this switch during the appointment. I later received a surprise bill. When I contacted the office for clarification, I was told that the "after-visit summary" would reflect the billing codes. However, this wasn't communicated clearly at the time of the visit. As someone over 50 who has had many annual check-ups with various doctors, I've always discussed general health concerns during these appointments without unexpected billing changes. Unfortunately, that was not the case here. In my opinion, Dr. Farook was not transparent about how her services would be billed. If you choose to visit her, I strongly recommend asking upfront how any discussion during your visit might affect billing -- especially before answering general questions like "How are you feeling?" I do not recommend Dr. Farook due to this lack of transparency.

Dr. Farook and the staff of Puget Sound Medical are the most Amazing group of people to have take…read morecare of you in a time of crisis. I have been seeing her for quite a few years. She has seen me through two major health challenges, ensuring that I came out on the other side healthy and safe. There is no one that I could recommend higher than her.

Idk why people hating on this place I liked it the doctors and staff weren't nascar lace but I…read moreliked that I don't like being rushed

Would rate this 0/5 stars if I could. I scheduled an annual…read moreappointment and checked in at the front desk with no issues.. during the appointment itself, everything was normal. I've had physicals in the past so I know how they go. There was nothing out of the ordinary in this one. They took my blood, listened to heartbeat, did reflexes, etc. I finished and was sent on my way. 2 weeks later I surprisingly receive a bill and it appears that my insurance didn't cover anything at all, despite insurance supposedly covering annual check-ups. I call their billing dept. and was told that since I mentioned having more headaches than normal, it was an office visit rather than an annual checkup? Wtf? I've had physicals in the past where they ask how I'm doing and I tell them honestly and have never been billed. I ask why wasn't I told during my check in, and the person on the phone says that the medical assistant tried to called me but couldn't reach me and so they changed it without my knowledge and consent. If I had known that I was going to get charged for bringing up a topic I COULD LITERALLY GOOGLE, I would have never came in. Procedures for a physical were also conducted so why isn't that also there in the notes? Very sus and super opaque by my standards. They also said that the doctor told me during the exam but that's a lie, because I would have left immediately. What incentive does a doctor have to tell you that you'd be billed for something, when they get paid for it? It seems like this clinic doesn't give two hoots about the actual health of their patients and are just out for your money. I had multiple calls trying to talk to someone who could do something about this, but all they said was that "we can't change it because the service was provided". So, if I go in, and they give me something I never asked for, I'm billed? I'm out $400, because of negligence and a lack of effort to try to do the right thing. These people are horrible and don't care about you. Also keep in mind that you must lie to your doctor during physicals if there's anything wrong, because if you tell the truth, they'll bill you. Doesn't make a lot of sense, does it?

Anything good that I can say about doctor Rachel Torrez will not suffice…read more Dr Rachel is our Primary Care doctor and is a delight to visit. She is honest, doesn't get unnecessary tests done and truly cares for you as a patient. All her advice is genuine and you can tell that she isn't just trying to make a buck out of you. Would highly recommend her!

avoid, I went to doctor torres a couple years ago for digestion issues, rather than suggesting any…read moretests or asking many questions, within 15 minutes of meeting me she suggested I take antidepressants, I did not take them. A couple years later, I have been diagnosed with Crohns. She COMPLETELY missed the mark, and had she suggested I get tests done I likely would have been diagnosed years earlier.

All of wu medicine has a help desk call center. It is absolute trash. The people that answer the…read morecalls have no idea what im trying to contact my doctor or care team about and forward incorrect or bad information. They always get it wrong and make what im trying to do 100 times harder. When you complain in person they give a phone to call it the same garbage system. No one is willing to address or talk about the issue. Great doctors as long as you dont need to talk to them over the phone.

I've been coming here for years now and i'm not sure why the ratings are so low. The front desk,…read morenurses, and primary care doctors are all very nice and very helpful. The quality of care is 10/10. They've helped me get more comfortable with explaining and expressing myself, I have social anxiety so they've been extremely helpful with that. Even though i've moved to Arlington, I will continue coming here for as long as I live.

Dr. Kevin is amazing and humble- I am a new patient and he made me feel very comfortable.read more

My mom went to him and her back has stopped hurting. Tried a couple different acupuncturist and he…read moreis the best and will keep going to him.

Worst ever! Things went to crap after Dr. Hanson left! Why are you guy's so non patient friendly?…read more Is that not the job?

The people at the front desk were on their personal cell phones instead of helping patients.read more

I recently had the pleasure of being treated by Alison Waters, a nurse manager and aesthetic…read moreinjector who has truly redefined my standards for cosmetic care. From the moment she walked in to my treatment room, I was struck by her warmth and genuine patience. It felt as though I had known her for years, a testament to her exceptional ability to connect with her patients on a personal level. Having received Botox injections for over a decade In San Francisco, Beverly Hills, NYC and Seattle, I thought I had already discovered the pinnacle of expertise. That was until I met Alison. Her skill and precision in administering injections are unparalleled. Not only did she achieve stunning results with fewer units than I was used to, but she also managed to do so at a more affordable price. This efficiency and effectiveness clearly showcase her deep knowledge and mastery in the field. I also have had friends go to her for micro-needling. They were super enthusiastic about it and said it caused their skin to start doing its own thing by making new cells to make them look younger. By the way, nothing Alison does ever hurts! Not even a little bit. I don't even flinch when she does it because she is so gentle. It's no surprise that Alison excels, given her affiliation with Dr. Baxter, a renowned plastic surgeon whose reputation as one of the best in the US is well-deserved. Alison's remarkable talent and keen eye for detail reflect the high standards set by Dr. Baxter's practice. If you're looking for an aesthetic injector who combines expertise with a personal touch, Alison is the one to see. Her approach has elevated my cosmetic treatments, and I couldn't be happier with the results!

Dr. Baxter and his staff surpassed all expectations. Exceptional service. Highly recommend.read more