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    Andrea Surak Photography

    5.0 (2 reviews)
    Closed Closed

    Services - Andrea Surak Photography

    Boudoir photography

    Family portraits

    Portraits

    Andrea Surak Photography Photos

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    Stephanie Stoker Photography

    Stephanie Stoker Photography

    (6 reviews)

    WORST PHOTOGRAPHY CUSTOMER SERVICE I'VE EVER RECEIVED MY WHOLE LIFE!…read more -She did not even acknowledge me or introduce herself. I just came in the studio. -She did not tell us how to pose. She points, shoots and does not say a word. Usually photographers for kids know how to somewhat entertain. -She will respond fast if you are inquiring service. Once she has your money, she will take forever to respond, but messages have been "read". Her excuses are "I was at church" or "I am at my kid's event" A real business will get the work done and not involve personal life! Should I tell my patients that I was late on giving their medications, because I had to FaceTime my son and make sure he's okay? NO! of course they don't care! -Props were tipped over and she didn't catch the imperfections of the background. THE WORST PART: Our baby cried during the whole birthday shoot and she was so "generous" to give us another day to shoot. But guess what? She never showed up! WE DROVE AN HOUR WITH MY BABY (I'm also very pregnant) TO MEET HER at the time and place she told us. SHE CONFIRMED THE MEETING weeks before. The night before the rescheduled birthday shoot, I kept messaging her just to make sure we are still on. She did not respond until a few hours before the time, but she asked if I want to do a MATERNITY shoot at another time. I was extremely confused, because after everything I texted, she never mentioned that our rescheduled birthday shoot was canceled or rescheduled again. We went anyways, but she did not show up. After a few days, she finally responded and told me that it was never on a written contract. WHY WOILD YOU EVEN RESCHEDULE US IF (TO YOU) IT'S NOT CONFIRMED?! My thoughts are, she just didn't want to do the shoot or just completely forgot about it and used "the contract" as an excuse for not being there! How horrible of a person are you to make a family drive all the way to you and not even apologize ?! You claim to go to church, but you do this to pregnant people and their baby, then take their money without any remorse! I'm absolutely disgusted by your customer service! I guess she needed the money than me. Keep the money!!

    Our family had a terrible experience with our Christmas photo shoot. The woman taking the pictures…read more( I say this because there was no introduction so we have no idea who she was) was no help with posing or where to stand or how to stand out of the way so that our reflection was not in a photo. To spend so much money and just have a person stand there and take pictures is ridiculous! We got the proofs and they show the lack of professionalism. The photos are too light, too fuzzy & off center. Certainly not what we hoped for! We will not recommend or return

    Andrea Surak Photography - sessionphotography - Updated May 2026

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