The pros: The office is very nice and clean. They offer complimentary water/coffee. Front desk…read morestaff is very kind and try their best to accommodate. Dr is personable. Offers payment plans. The cons: Poor quality materials used. Some staff is not experienced. Lack of regular treatment planning from dentist. Inadequate parking. I'll elaborate. My older son went to Dr Izzi for orthodontic treatment. His braces were on for 2 years. He wasn't a simple case as he required an exposure due to impacted tooth. It was addressed at the beginning of treatment. He was seen every 4 weeks for adjustment and assessment from Dr Izzi. It was a very small office with little staff but great outcome. My youngest son was a trickier case as he had many baby teeth that hadn't fallen out yet. He also had 2 adult teeth that required exposures. With that said I expected treatment to be longer. Unfortunately appointments were often spaced out 8-10 weeks due to availability. Towards end of treatment I requested every 6 weeks min and they did accomodate. He was rarely seen by dentist until I requested he be seen every time (and he still wasn't). Often he would have a wire or bracket brace or pop off or break. There were times we left and next day something broke. It was extremely inconvenient and uncomfortable for him to try to get him back in for repairs and I had to take a lot of time off from work and he missed school (often only appts available where middle of day). Staff did always try to get him in quickly though. The office closes also early in the summer which made it a hardship. When he needed the exposure I was going to make an appointment with an oral surgeon but told it could be done in office with a laser. On day of appointment, we arrived, he was seen by Dr and I was told it wasn't possible due to how deep the teeth were. I ended up seeing the oral surgeon anyway but this delayed treatment and wasted time. He finally got his braces off and still had small malocclusion but it was fine because it had become exhausting. His retainer was available for pickup but they were closed next week for vacation so they said if it didn't fit to follow up. He didn't tell me for 2 weeks but the top was painful on one side. It seemed too small over one tooth. He was seen and given a tool to help sensitivity/painand told to continue to wear/follow up 3 weeks. After a week of continued pain he visited his regular dentist who agreed the fit was off in one area and temporarily modified it to relieve discomfort. I was given a referral to Barone orthodontics for a new one. I canceled follow up and Barone made him a new, well fitting, better quality retainer. Overall Dr Cosmos is a nice guy but not the best orthodontists or experience. It's a fancy office and has a ton of staff. In my opinion it's just a braces factory. I prefer basic office with attentive Dr and better faster outcomes. I would recommend Izzi or Barone in North Providence.

Unfortunately I did not have a good experience with Dr. Cosmo, at all. I had Invisalign from a…read moredifferent orthodontist years past and I went to Dr. Cosmo for nighttime retainers. Dr. Cosmo insinuated that I did not complete my past orthodontic work and that I was lying. He refused to give me night time retainers because "why would I want to retain this!"(meaning my not perfect teeth). He would only give me night time retainers if I "proved" to him that I finished my past orthodontic treatment. As a 41 year old professional, I was appalled, incredibly embarrassed, and insulted. His lack of professionalism made me very upset. I would never recommend him to anyone.

I have gone to this dental office for years, and Dr. Walter McGinn has done an excellent and very…read morecaring job. The hygienists and dental assistants are also great. The McGinnis are now transitioning to retirement and have brought in two other dentists to assume the practice. I have met the younger Dr. Z. for a consult and plan for him to begin the dental implant process for me. I highly recommend this office.

I don't think I have ever liked a medical office as much as this one…read more They're clean, efficient, kind, clear in communication. Just over two years of appointments for braces - ALMOST OVER - and I may miss them a little. I'm not tight with the office staff by any means - we went through Covid and me sitting in my car waiting during all appointments - but they give constant appointment reminders, have always been there when an issue arose (lose wires or broken brackets, ran out of elastic bands) and it was just such a great standard of care. Super receptive and accommodating. For anyone looking for orthodontics I highly recommend this office. We have one more appointment to go, and my sons teeth look great!

Was recommended to this practice from my dentist. Staff and Dr. are nice enough…read more Reason for three stars is that when I came in for Invisalign consultation, it felt like more of a sales meeting rather than an appointment. Maybe I had the wrong idea but it turned me off a bit. Dr. did not seem to like me asking questions either. Unfortunately I will not be going with this provider.

Great place! Great people! Everyone is friendly and both Renee and Dr. White are thorough and…read morecaring.

missed appointment for the first time and was charged $50 meanwhile they left me waiting for over…read more30 minutes on a prior appointment and in my opinion they missed my appointment and I didn't receive a 50 credit. I had to reschedule my entire afternoon . Most medical professionals will give a one time pass on missed appointments not here

First visit was literally a waste of my insurance money. They just focus on cosmetic dentistry, and…read morethey refer you out to dentists far away for simple procedures. Not to mention, the receptionist was patronizing and condescending. I made an appointment with a dentist down the road which does the procedures (in-house) that Solomon was going to refer me out for. If you just need a filling or an extraction, I'd suggest going somewhere else.

My family and I have been going to Dr. Solomon for over twenty years. Our children are now grown,…read morebut I think it is worthy of note that our daughter sent word from her new dentist praising the condition and care that her mouth had received. As for myself, I can say that Dr. Solomon is obviously competent, but most dentists are. What is outstanding about him is the way he treats me as a patient and how he treats his technicians; he is cheerful, pleasant and unfailingly polite. He also is an excellent communicator and I never leave him wondering "what-the-heck is going on?" nor "why". I would recommend him to anyone.

Our dentist recommended Romani for our 10 year old because she was a medium/hard case. From the…read moreconsultation through her year of expander/braces we felt she was in the best hands. Everything has gone smooth and according to plan for round one and we will absolutely be back in a few years for round 2.

I wish I found this orthodontics office when my older daughter first got her braces. The service…read morehere is incredible and the entire staff is friendly with the most welcoming smiles. My son got his braces put on and a pallet expander. They explained how to crank his expander nightly and they have done a great job with helping teach him how to really clean his braces. He loves coming here they have the kid area he can play in until he's called back (which is never a long wait). The office is small, but very nicely decorated. They answer any and all questions or concerns you may have without hesitation. They accept credit cards, most dental insurances, and even offer payment plans on dental work. I would definitely recommend coming here for any adult or child dental work you need done :)

For nearly 10 years I used Killingly Dental for checkups and cleanings. I never had to pay out of…read morepocket since Delta Dental covered me. Last summer I went for my routines and they insisted that I needed a special dental xray series. I told them that I had them done 2 years previously to remove a vertically broken rear tooth and had to see a specialist in Norwich because I have AFIB and am on Eliquis to prevent blood clotting. Delta Dental informed me when I called that they only cover this special testing every 4 years. I told the Killingly people this repeatedly because I am a 73 yr old senior, retired and on a fixed income and wanted no additional costs for care. I have no dental issues now and had none since the broken tooth years ago. There was no reason for this additional test. They assured me there would be no costs to me but when I was leaving the office they told me I had a co-pay due. I told them I never had a co-pay for check-up and cleaning so they needed to straighten out the problem with Delta Dental. Since that time Killingly dental has repeated harrassed me with texts and emails and when I called them I was never permitted to speak with billing so I left messages repeatedly. Noone ever bothered to call me and talk to me. until this week. They repeatedly bombarded me with bills in email and text by third party collections. So I had my records transferred to my new dentist and Killingly THEN put a charge of $145 on my debit card. and miraculously I was able to be connected to the Billing 'manager' . She proceeded to blame Delta Dental and refused to give me back my money. She also told me she would be emailing me the Delta Dental info she had. SHE NEVER DID. I told her I would be notifying all of Eastern CT via YELP, Next Door,Facebook, GoogleReview and others. They had hundreds of thousands of dollars to renovate their facility, make it sooo pretty and to increase the number of patients to make more DOLLARS. Beware they only want your money.

It has been too long since my last visit to the dentist. After moving closer to the area and in…read moreneed of some dental work I reached out to Dr. Sheffield's office. They got me in right away and I was welcomed as though I've been a patient there for years! I figured my dental work would've taken a couple of visits but to my surprise he did the procedure on the spot! To my amazement the work done on my chipped front teeth was awesome! Now I can smile in public again and have that confident feeling I missed the last couple of years. I want to thank Dr. Sheffield and the staff at Kimbal Sheffield DDS for a pleasant experience! In the day and age we live in, it's hard to come across that sometimes. I look forward to keeping up with my dental needs now that I have had a great visit.

My 9yr old had top braces put on for the first time. From my first appt to now, this ortho office…read morehas been amazing. There's parking, it's clean and they call you in fairly quickly. The staff are efficient, professional, and communicate so well on process/aftercare. I was nervous my son who has ADHD would get overstimulated and wouldn't do well but he did amazing as the staff communicated to him what to expect before they did something (helped him to understand and not be nervous). They worked SO quickly too. I would say from start to end of the braces being put on took 15-20mins. They also have branded T-shirts that if your child wears it each visit can be entered into an Amazon gift card raffle. For aftercare: everything was provided including toothbrush, floss, mouthwash, a water bottle. They are great with communication such as forms explaining everything in great detail. They do have multiple locations but I am writing for the Mineral Spring one.

I haven't been to the orthodontist in over 20 years, but a permanent retainer broke and I found…read moremyself in need of orthodontic services. I called a few places, and was told over and over that no one repairs retainers that they haven't placed. When I got to Barone, I was so frustrated and asked "do you have any idea what I can do or who I can call?" I'm pretty sure my orthodontist has long since retired and is over 400 miles away. The receptionist checked and then said "we can get you in for a consultation. We had a cancellation tomorrow morning. Come in and we'll see what we can do." I have extreme dental anxiety, and relayed that to literally everyone I came into contact with there. I cannot emphasize how kind everyone was and how reassuring they were. The staff did an assessment, took pictures and X-rays, and the orthodontist told me "don't worry, we won't let you leave like this". They ended up removing the retainer painlessly, checking in regularly to make sure I was okay. And I left with a copy of my X-rays and a recommendation for a dentist who would they felt would be great for me to work with. As I left, I called my friend and told her that we needed to recommend Barone Orthodontics to anyone we knew that needed orthodontic care. The kindness, support, and obvious care for their clients was evident in everything they did. Highly recommend!!!!