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Andes Driving School

5.0 (1 review)

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7 years ago

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Above Average driving school

Above Average driving school

(1 review)

I paid upfront for a package of 5 lessons for an au pair, but she left after completing only the…read morefirst session. Despite repeated attempts to address the matter, my refund requests were largely ignored until I persisted. Ultimately, they declined to refund the unused lessons, referencing a contract I never personally agreed to -- it was signed post-payment by a third party -- and disregarding the fact that their own website's terms don't prohibit refunds for lessons that weren't used. 1. During the initial session, I informed their representative, Josh (the instructor), that the au pair was likely leaving soon. Josh assured me that if we didn't need the remaining sessions, I could simply contact the office for a refund. Now, the company claims there is no documentation or "record" of this conversation. 2. They're pointing to a contract stating that unused lessons are non-refundable, but this document wasn't presented to or signed by me, the person who paid, so it isn't enforceable in my case. 3. Moreover, this contract -- which was signed by someone else -- wasn't even executed until after I had already paid, making it invalid as it relates to my purchase. 4. The only contract available at the time of payment, published on their website, limits non-refundable cases to situations where "actual services have been rendered." This wording applies specifically to completed services, not simply scheduled or partially used ones. Lessons 2 through 5 were never delivered.

Andes Driving School - driving_schools - Updated May 2026

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