I would not accuse Lucy Andersen of being the most ethical person in the room.
I learned from my experience the following:
If an agent prices your house lower than houses that are less appealing in your neighborhood even though you had spent more than $120,000 on the maintenance and remodeling of your home and those other houses did not enjoy the same budget. You should fire her. It's obvious that she's either incompetent or fraudulent.
If you agent ignores or deflects your questions, fire her.
If an agent keeps pushing add-on services by her friends, family, and herself even though you said no, you probably should fire her before you wears you out into saying yes. If your house already looks like a show stopper, you don't need 'staging' services. You should definitely not pay the extras when the price increases from the quoted $250 (@$125/hour) to $525 after the fact. You should not use a cleaning service that quotes $140 but end up charging $220 even though the results are worse than the $100/cleaning service that you usually use. They know they can take advantage of you because you are not around to inspect the work and you are relying on your less than ethical agent who possibly got a kickback to verify the work. If an agent insists that your nice looking yard needs "sprucing up," quotes the work at $180, confirms that the work is done, and sends you an invoice and you find that no work is performed when you return home two weeks later, that person has committed fraud. It was neither a misunderstanding nor negligence. You should fire her but it's too late.
When you ask your agent to increase the listing price and she ignores you, fire her.
When you ask again and she refuses, fire her.
If you have to fight with your agent to "make" her increase the listing price and it is still lower than what the market would bear. She's obviously not working for you so fire her.
If in a seller's market, your agent badgers and bullies you into accepting an offer you are not ready to accept, fire her.
If your agent had only one open house (on orthodox Easter Sunday) and you ask her to have more open houses the following weekend and list on Zillow for people to bring their best offers, and she tells you that it was not allowed. Fire her. That claim makes no sense whatsoever. She's only using that tactic to bully you into accepting the current offer.
If the agent again uses her usual badgering bullying scare tactics for you to lower the price for the buyers at the finance stage, it's probably too late to fire her at this point. But tell her no, you will not let her bully you again. Hopefully by this time you have learned that she is full of BS and not working for you. You know that the price is lower than the market price thanks to her and the buyers would not walk away from such a great deal. They know too the only other home available on the same street would require at least $80K to bring it to a comparable state.
Real estate agents are probably all alike. You really need to do your own homework.
I can't really blame Lucy though. I do have a demeanor that says take advantage of me. read more