I made an appoint to drive almost 2 hours to visit a doctor who had measured and provided me…read moreorthodontic inserts over 20 years ago. He had done a WONDERFUL job. I had to track him down as he no longer was associated with any offices near me. So I called, and explained EXACTLY what I needed to his office representative. We actually went into DETAIL, as I asked can I be measured and the finished product be sent to my house? She ASSURED me this would not be a problem. Go in for appointed, doctor was GREAT, answered questions, did a basic exam. Provided me other information, all while he was extremely rushed by the BIG CARLE BIG MONEY corporation. He explained that the specific service I needed was not offered there, and he did provide me the name of a podiatrist in my area. I should have listened to my wife who though I was nuts to drive that far, but when you get a good mechanic or plumber or DOCTOR, my experience is stick with them. Bill was not small, insurance paid 90%. I got a bill for a little over $100. I opened a dispute with Carle, explained everything, said I would like that amount forgiven since I didn't get the service the phone rep had again, ASSURED me there would be no problem getting. It was placed under review, a fancy way of saying in 30-60 days we will tell you to pound sand. Sure enough about 40 days later I got a call, DENIED. So I paid the bill, you can't fight City Hall, or BIG Business, especially the evil warlords of the Medical conglomerates. But my advice, record ALL interactions on the phone with Carle phone reps, and then get a good lawyer when they bill you and do not deliver agree upon services. Normally I would never advise lawyering up, they are a whole other problem. But just as you should not take a knife to a gunfight, you should not try to stand up to Darth Carle on your own. Get a Shark!

Our family has spent a lot of time visiting Carle Orthopedics and Sports Therapy over the past year…read morethanks to my son's torn ACL and my own frozen shoulder issues. It's definitely a place I would recommend because of the quality care and level of professionalism we encountered from start to finish. The doctors, nurses, physical therapists, and office staff all went out of their way to help us feel comfortable and continue our healing process.

Matt is an excellent Doctor of Physical Therapy. He has changed and improved my physical abilities…read morein less 2 weeks of therapy. I thank God I have more time to work with me. Everyone on staff is also very professional and helpful. Thank you Impact Physical Therapy!

Availability is amazing. The staff are very knowledgeable and overall amazing! I've been seen here…read morea couple times now and honestly won't go anywhere else for PT/OT needs. By far the very best place to go.

Exceptional care in a friendly, professional environment. This office has a husband/wife team of…read morechiropractic/physical therapy care. I was looking for a chiropractor who also understands soft tissue issues and was very fortunate to come across Rehab Professionals. They are very reasonable and work with insurance or cash.

My chiropractor was out of town I guess since he did not answer the phone, and I looked up several,…read morebut settled on this one because it has the word physical therapy in the title. Although I do not need the physical therapy, I felt reassured that there would be some soft tissue work before actual spinal manipulation would occur. I've had it done without soft tissue massage and muscle stretching, and there is no comparison. Hands down, spinal manipulation requires some massage in order for the muscle release to allow the vertebrae to be manipulated back into place. There are different spaces in the clinic dedicated to physical therapy and rehabilitation. Jason was reassuring and meticulous to detail. While stretched out on one of the adjustable exam tables, he was able to feel out the tension points along my spine. After some soft tissue work, he manipulated my mid and upper back into shape. Since my muscles were inflamed from chronic misalignment, he stretched out the neck muscles after the vertebrae were back in place. I was very pleased.

I have been able to spend the last few months coming regularly to this rehab clinic and I am so…read moreimpressed by the entire team of therapists, schedulers, front desk staff, housekeeping, and everyone else who helps keep this facility functioning so well. Friendly staff, plenty of free parking, super clean facility, organized, running on time, and all very welcoming. The therapists are well-trained, dedicated, specialized, and caring. Each staffer that I have met has been willing to share their knowledge, in a patient and compassionate manner. This team is something! The warm-water therapy pool is beautiful. The pediatric gyms and treatment spaces are so clean and well-outfitted with new high quality toys, therapy equipment, and other materials for the kids to get to interact with. Well done to all at Carle Annex North! I will miss you all!

Patient care is awesome, facility is very clean, staff is OK but surgeons and nutritionist are…read moreamazing.

In summer2024 I had several weeks of therapy from Peggy Hau for knee and lower back issues. She…read morehas my strong recommendations. She is competent, caring, perceptive, thorough and flexible to evaluate treatment related to on going results. The office experience was equally excellent. Thanks Peggy.

Very happy with my recent experience here. I got a 1 hour massage and can honestly say it was one…read moreof the best I've had. Was happy with covid precautions being taken. I will definitely be making appts in the future!

My son was seen by Dr. Bane for a knee injury. Thank goodness we got several opinions and of the…read moredoctors we met with I found his position to be the most pessimistic. It is my belief that he does what's best for UOI program and not the athlete. Be sure to talk with an independent doctor. Dr. Bane was wrong in all of his predictions of my sons outcome. He was negative and hopeless, his feedback almost sent my son into depression. We ended up selecting another surgeon and my son is thriving.

After having double knee replacement surgery, I needed three months of physical therapy. I found…read morethe best trainers at ATI at 1806 N. Neil St. in Champaign! They challenged me at every appointment without pushing me beyond what I could do or endure. Every trainer I worked with at ATI -- especially Colin, both Ryans, Kelly, and Brooks -- was kind and courteous, which really meant a lot to me both physically and mentally. As I worked to recover and gain strength and mobility, I learned just how much my progress was up to me, but I also discovered how invaluable it is to have educated, experienced, and empathetic trainers, and everyone who worked with me at ATI epitomizes those characteristics. It was bittersweet when they "kicked me loose" at the end of my therapy, and I am very happy with the results. I'm grateful for their care, and I highly recommend ATI!

Had two different procedures completed. Honestly l did not even know she was finished. Grade A+read more

I highly recommend Dr. Royston-James. She is one of the best specialists I've ever been to. Her…read morecompassionate "bed-side manner" is beyond reproach. In my opinion, she truly cares about her patients. Her pain management techniques are much different than I've experienced in the past!! Thank you Dr. Royston-James!!

While I haven't been a patient of Dr Hsu's for almost two years, now, and ohhhh how deeply I miss…read moreher!, I felt that I needed to come here and write a review for her for the following reasons: 1) She deserves it! And I'm shocked to see that I'm the first person to review her! Good gracious, Dr Hsu is like... she's like the kind of doctor you pray you'll find. Warm, compassionate, understanding. She listens like no other. She spends time with her patients, doesn't rush them, takes thorough notes, thorough histories, and sets comprehensive plans! If you're not seeing Dr. Hsu, the only question you need to ask yourself (besides, "Did I fall on my head?") is, "Why not??!" 2) Having moved to Texas, I am deeply pained by how difficult it is to find an excellent GP. These doctors have more mood swings than all the cast for the entirety of the TV show Dallas! And that's saying... A LOT! What I wouldn't give for a doctor like Dr Hsu. What I wouldn't give for half a doctor like Dr. Hsu! Whether it's the bottom or the top, she's still running circles around these fools. =P 3) I don't know if I expressed it clearly enough, how much I appreciated her as my primary, before we moved away. For months after we left, she continued to prescribe a certain medication for me, a med that was difficult to find the right doctors for. Even though I'm sure it put her in a bit of a spot, she did it without hesitation or complaint. She did it because she wanted me to be okay. Because, as her patient, I came first. It's more than just an oath with Dr Hsu... which isn't to say that that's not enough or important to her, but it's just...she's more giving than she probably should be. That's no weakness, trust me. It's just that she's such an amazing person, it's really hard to put it all into words. If I had two hands full of sparklers, a line of fan dancers, an acoustic amphitheatre filled with rockin' classical, and a blimp overhead with a sign that read, "Dr. Jennie Hsu-Lumetta is the bestest doctor EVER," I still don't think I could do her justice. Sending her all my love from Austin!