I recently had my semi annual check up and cleaning done here. Everyone was so patient and…read moreprofessional! I would highly recommend poco Dental Group Group to anyone!

Very demeaning and unpleasant experience at this clinic. The…read morereceptionist (NOT THE ONE IN THE PICTURES - middle aged, Caucasian, brown blonde hair) is disrespectful and demeaning to clients. When I had booked my and my husbands first appointments I asked if they would provide an ESTIMATE of the out of pocket cost (after insurance coverage) and she said yes. On the day of the appointment she ridiculed me in front of her colleague (the younger receptionist you see in the photo's) and another client waiting in the waiting room. Saying "I can't tell you what you will pay, don't you know anything about your own insurance?" I explained she told me over the phone that they could provide an estimate - she knew it was her. The hygienist - Angie/Anita (or something close to that) was absolutely wonderful. She calmed my nerves and listened to my concerns and was very gentle during the cleaning. I found Dr. Norman Wong to be the opposite. He didn't listen to my concerns and was only interested in covering up his poor chair-side manner with stupid jokes. I asked him what we could do about the discoloration on the front right tooth (I had a filling in that tooth many years ago and it was becoming dark). He said all he could do was polish the tooth but that was all. I thought that was a bit strange, but since he said that was my only option I agreed to do it.I also had a chip on the front left tooth and was told the only thing we could do was to fill the bottom in and I agreed to that, made an appointment to get both done. He didn't go into much detail about either option. All he did was literally buff the surface of the tooth that was turning brown - the tooth was now shiny, but still discolored. I was pretty mad at myself for allowing this guy to talk me into such a stupid "solution" and paying for that! The filling chipped/ broke off within 10 days. 6 months or so later I had the next cleaning, I had the same hygienist. She asked me about the issues we'd discussed the first time and I told her that I was not happy about the options and service provided by Dr. Wong. She told me that he could re-do the filling so the dark filling would be removed and re-filled, resulting in a white (tooth like) appearance again. I wasn't happy that Dr. Wong did not give me this option the first time. When Dr. Wong came in to follow up as they always do, I asked what we could do about the discoloration and mentioned that the previous time he stated that polishing was the only thing to do. He seemed very annoyed at my asking and being unhappy with the polishing. He said well the only thing that can be done is to re-do the filling - with a very short, irritated attitude. To which I stated well then let's do it - in kind. For the rest of the consultation he spoke to the hygienist, didn't ask if I have any questions (which I did have) and just walked out without even greeting me... Angie/Anita walked me out and handed a sticky note to the male female receptionist, who was busy and didn't notice. I went to the male receptionist who printed our invoices and settled the bill. I told him I have to make an appointment and the other receptionist had the sticky note, but I would need to check my schedule and get back to them. He was professional and kind. I told my husband what happened and he insisted we go back and see if the Dr. could discuss other options (even if we had to wait for a while) like braces, to straighten my teeth because we think problem is that the discolored tooth was skew and positioned in such a way that made discoloration inevitable even if we re-filled the tooth. When we got there I asked the receptionist if she could refer us to an orthodontist, she was alone in front now. She said Dr. Wong is an orthodontist and he would be happy to discuss all my options at my next visit. She implied that I was rude to have left without booking the appointment as discussed with the Dr. I told her I had spoken to her colleague and that I needed to get back to them. We asked to see the Dr. as it would impact the appointment, we'd gladly wait. She said I should've asked all my questions during my appointment, I would need to book another appointment. I told her the Dr. walked out without giving me the opportunity to ask further questions. She said that I had clearly agreed upon a treatment so if I wanted to speak to him I could make an appointment for another day. My husband said we just wanted to make sure what all the options were and explained why we thought there could be more options. I showed her the tooth in question and she started arguing that I had discussed the wrong tooth with the Dr. as the sticky note was for a different tooth and raised her voice at me. I calmly told her there can't be a re-filling on a tooth that doesn't have a filling. Alas, we were were turned away and left without seeing the Dr. I've cancelled my next cleaning - still hurt and disappointed.

Dr. Balogh sees me, my wife and my mother. I had a full cosmetic case, crowns and veneers, and have…read morebeen totally pleased with them in the 5 years since. My mother had two implants placed and was thrilled with the service and care she received.

Just went to Willoughby dental center and was very pleased to see their COVID-19 prevention…read moreprocedures in place. Mask are required like everywhere else and hand sanitizers are in place but what really impressed me was I watched an employee take their own temperature with the temp gun and record it in a log book. There were also other COVID-19 prevention procedures in place in the treatment areas that made me feel safe to be there. Jenny my hygienist did an great job taking care of me, she is always friendly professional and very good at what she does. On that same note the rest of team at the clinic are a pleasure to deal with. I highly recommend this clinic.

This is by far the best dental office I've ever been to they are very polite and not rushed. Highly…read moreknowledgeable I would highly recommend them and have time and again. In short a costumer for life. Keep up the great work Robert Stoliker

I had a Crown completed a few years ago and it was defective and caused the gum tissue to pull away…read morefrom other nearby teeth,which causes risk if cavaties.I complained to Dentist Kasman and he called my dentist and stonewalled the serious issue.Goid job ignoring previous patients lousy customer service all about the money not patient care

dr Chou is amazing, he actually called me the next day to check in and asked if the dental…read moreprocedure went okay. I strongly recommend Inspire Dental group in Port Moody. All the staff are warm and welcoming. My entire family loves going to this dental group because of the service. Barb

Just switched to Cloverdale Dental Centre and am quite pleased with the experience…read more At first I was a bit surprised because they're only open Tuesday-Friday, and even those hours are confusing. I went for my first visit yesterday - a quick and easy exam. They gave me their email address so I can have my previous dentist forward my records. Saved me having to remember and relay my history and do redundant x-rays. Dr. Earmme was pleasant and accommodating. Came back for my cleaning today and saw Diane. She was super efficient, pleasant and very informative. She also has a light touch and shared that many patients have fallen asleep in the chair. She made me feel very comfortable. At the end, they made a recommendation for my cleaning schedule based on my history and my coverage plan, and billed my visit instantly, so I didn't have to pay a dime up front. They even had free Wi-Fi, thanks to TELUS. I noticed they accept Interac, Visa and MasterCard but not American Express. I left oddly looking forward to my next visit. Things that they could do to get 5-stars: 1. A better website with the option to book online 2. Open Monday, and simpler hours all around. 3. Accept American Express. 4. TV on the ceiling - gets boring counting ceiling tiles.

I have been visiting Southridge Dental past couple months to resolve an ongoing TMJ issue and Dr…read more San Batha has been great, taking time to explain the issues and giving options. Couple days ago I had an accidental fall because of which I badly bruised my face breaking my front tooth. At a loss with what to do right after and worried that I broke something else in my mouth, I called Southridge Dental to ask if they could fix my broken tooth and they called me right away at 5.30 pm. They cleaned up the wounds, did couple X-Rays to make sure everything was alright and fixed my tooth right away in the next hour. I am really impressed with the level of service I received. Dr. Dhaliwal and Brittany were amazing and helped me get over this traumatic experience. Brittany called me back the next day to follow up and check on me. I am really thankful for this experience and would highly recommend Southridge Dental for their outstanding service.

I really liked this place. The CDA was really good and quick at what she did. The dentist was…read morealso very nice. They took a lot of pics and x rays and explained procedures. The only downside was the hygienist. She was a temp and a sweet girl but didn't feel like she was even cleaning my teeth and the appt took way longer then I have ever had. She kept saying that I did a good job brushing and flossing and basically had no build up but then she charged me for 3.5 units of scaling when I have only ever had 1.5 at most from all my other dental visits. My teeth didn't feel clean after the visit and she only polished the front teeth. She was really nice and sweet but I don't think very good at her job. She was only a temp there so hopefully I get a regular hygienist at my next visit. Everything else was good.

Dr.Birdi and Dr. Campbell were great but the hygienist Francis was a nightmare on too much personal…read moreinformation street. He shared his private and crazy stories and behaved erratically. Very inappropriate. 2 separate appointments, charged both times for cleaning and blamed for his slow work. He and the secretary's eyes were bloodshot with no dr. around last day.

Three days ago, i had my upper teeth implanted by Dr.Bobby Birdy, What i would like to say now is…read morethat what an excellent job he did .If i had not had high blood pressure that day ,I would have had my full set of teeth implanted the same day. what an amazing dental surgery , ( I am a 78 old man and and very nervous for this , so my blood pressure was high, but the dentist nurse hold my hands and comforted me ,what an experience ! ) I would like to write more details about this when i finish all my teeth within a month or so . I trust them and I fully recommend that you should go to get consultation with BC Perio if you want to have your teeth implanted. I think they must be one of the best . Dapeng Lang

This is my family dental clinic. My family has to going to this clinic since they opened. Dr Sidhu…read moreis knowledgeable and friendly. Staff are great as well. The clinic is nice, clean and modern.

Dr. Sidhu and his staff are personable, friendly punctual and always professional. I commute to the…read moreoffice from Abbotsford and it's always well worth the trip. I've had painless root canals and perfect fitting crowns, giving me the freedom to eat afterwords without any hesitation.