Vivi's has been cleaning my house for approximately 6 years. They have always done wonderful work…read more The BEST day at home is the day they have been here. Alberto is so easy to work with & communicate any needs that may arise. I appreciate all of them.

Wonderful job! Attention to detail, thoroughness, very sweet ladies, and my house smells clean as…read morewell. I'm so happy I found Vivi's; I'm signing up for bi-weekly cleanings.

They were on time and did a very good job. Professional the owner of the business is very nice…read more Highly recommend

Today was our first time having the pleasure of Maid-In to our home for a cleaning…read more We are absolutely thrilled with the results and will schedule to have them come back ery soon! Definitely five star! Thank you so much!

*DO NOT USE THIS CLEANING SERVICE UNDER ANY SURCUMSTANCE*…read moreThe first cleaning was supposed to be a deep clean and looked almost identical to the photos I've attached to this review which are from the second (and final) cleaning. I have security cameras throughout my house and decided to watch what they did after coming home to the house looking exactly as I left it. They were in my house for a total of 45 MINUTES and it's a 2 story 3 bed 3 bath home. They didn't vacuum the big living room rug, never moved any chairs or barstools but instead vacuumed around it. Absolutely zero dusting, didn't move anything on any surface to clean but instead cleaned around it. I have had some bad cleaning services before but omg this was by far the worst. I am now using Go 2 Girls and highly recommend. TLDR: if you want to pay $160 for someone to wipe your counters off with a dry rag then these clowns are for you! **UPDATE** I reached out after they left our house explaining the terrible job they did as well as providing supporting photos. They stopped responding to me and I still do not have my money back. BEWARE

We had a cleaning scheduled in May. I could not get up to the house until recently because we do…read morenot live nearby anymore. We had the cleaning done in May and I was unable to return until late June. I would have absolutely contacted someone if we had returned within the time frame. We used Maid in Raleigh to perform a move out clean. I would normally do it myself, but I'm pregnant and tired, so we looked for a cleaning company instead. In addition to the standard move out clean, we added a couple extra services, including carpet cleaning, overall spending over $360.00. However, we realized that we wouldn't need the carpet cleaned (decided to replace it instead) but asked if they could just put that service towards the kitchen appliances instead. So to recap, we paid $360.00 to have our EMPTY house cleaned, not including the carpet. This is not a large house, barely 1100 sq ft. The company was easy to work with on the phone. We had to reschedule suddenly and they were very accommodating. In addition, the inside of our oven was filthy and looked clean (the oven came with the house and just never got around to it). However, I went up to the house for the first time last week to put some stuff together and almost started crying. I had to return the next day and reclean almost the entire downstairs. I'm not talking about the dust that can accumulate over time. I got my uncomfortable pregnant ass on the floor and cleaned ALL the dirty baseboards (still had scuff marks that were easily removed with a little scrub from a magic cleaning eraser and a solution of hot water, dawn, and vinegar), reclean the back door (same scruff marks), clean the glass stove top (which still had food debris even though no one had used it in a while) with glass top cleaner and a microfiber cloth (looked brand new once I finished and took me 5 minutes tops), wipe down the dishwasher (again had dirt built up on the sides, recleaned the outside of the fridge (same scuff marks that took about 5-7 minutes and a little effort but still easily removed), recleaned the sink as whoever cleaned it used some sort of dulling and streaking materials, (the stopper had mold in it as it wasn't cleaned out at all so I had to soak that and then used a microfiber cloth with proper cleaning solution for the rest), and do another wipe down of the cabinets as they looked almost as if they hadn't been touched at all. In the living room I had to rewipe down the shade as again as fingerprints were still all over the bottom plastic part (used a wipe and a little elbow grease and they disappeared). Basically I redid everything downstairs with the exception of the oven (although I still had to wipe down the oven doors along with the door for the drawer below.) I cleaned the grease build up on the vent above the stove. This took the most time but again, doable with a fine steel wool sponge. It was like Maid in Raleigh never showed up. My six month pregnant ass shouldn't be able to do a better job than a professional cleaner. I'm trying to figure out what I spent money on exactly as the house looked terrible. I am so angry and disappointed with this company don't recommend them to anyone.

I am pleased with the cleaning done by Ambryss. I explained the areas that erre were concerns from…read morethe previous visit and she made sure all of those and more were done. We have 7 additional area rugs down for our dog and she vacuumed all of them and then moved them to mop underneath.

Rushed job leaving dust, streaks, missed corners, and two rooms left completely undone.read more

Bad customer service across the board- including quality of service one time would be great and…read moreother times would be not good at all. Misses in cleaning, multiple times I had to share pictures of bathrooms and tables not cleaned- to the point she has refunded before. She came recommended by a friend who when discussing the service we were receiving had very different experiences (always helped with sheets, put furniture back, etc). Even when asked I would get multiple communications as to the burden and additional cost. After explaining that 2/3 bathrooms and bedrooms were not needed to be cleaned I still recieved push back. Then today I asked the crew to hold off on vacuuming for 30 minutes while my husband had an interview and asked to hold until the end- I was met with "no, thats not how they do it, they were stalling (when the entire DS wasnt cleaned), an that they would now miss the chance to have lunch". Not good customer service, Edellia is not a professional in her communications and expects our family to adjust when needed, which we did. She got up half way through a job, not even, barely doing anything and said it as too stressful the ask to hold vacuuming to the last hour of cleaning. I already have a few other really positive teams as recco.

It's like I just moved into my house! I had First Lady come over for a deep cleaning - shower…read moregrout, windows and windowsills, cabinets, fridge, everything. The place looks brand new and I couldn't be happier! Communication with the owner was fast, clear, and they delivered on their promises. I highly recommend. They even arranged my kids' stuffed animals as a greeting to them when they get this huge surprise!

Wow! I've hired cleaning services in the past but Bonita and her staff went above and beyond. The…read morefirst time I hired their service was when I was moving out of an old apartment and they did a phenomenal job cleaning every single room. The most recent service was for organization and cleaning... it was WELL WORTH IT. True custom maid will be my cleaning service bi-weekly and I'd recommend to friends, family and any Yelpers wanting friendly and thorough cleaning

This is the second time that we've used True Custom Maid cleaning services and we have been very…read moresatisfied with them on both occasions. They are very professional, courteous and thorough. After scheduling the appointment, they followed up with us to confirm the appointment and to get more information on our cleaning needs. They performed a deep cleaning and tackled everything from cleaning the appliances to cleaning baseboards & window seals, all for a reasonable price. I was so blown away of the outcome and we will definitely continue to use their services.

Loved this group of girls. they really did a great job. Hard workers, friendly and I am happy to…read morehave them back anytime.

These guys do such a great job making our house look like new. They are very careful not to trample…read moreplants or disturb anything not easily moved. They even gave our porch rockers a quick wash to remove the pollen (hooray, one less job for me!). It has always been easy to schedule and I never feel pressured to pay for more work - like the driveway that really needs cleaning but is not in the budget, or the deck which still looks fine from the last time they did it. Highly recommend!

I've had NC Power Wash and Paint clean my exterior for the third time today. They are always…read moreprofessional and courteous. They have good equipment and cleaned my siding and driveway with heated water, which is must more effective then if I had done it myself using water from the spigot. They have always been thorough, efficient, courteous and friendly, and have always done a great job.