Alliance Limousine was awesome. I took them to DFW the end of July, 2026. It was for a 6:00AM…read moredeparture, with a pickup @ 4:00AM. On the return my flight was delayed and the arrival wasn't till 12:30AM. For both appointments they were there, on the return they were tracking my flight and knew I was going to be late. The whole time I was able to text with my driver, Brandon who was stellar. I was very nervous about trying them as I hadn't used them before but it all worked out and will be using them, again in the near future, Their price was very competitive with the other limo companies.

Driver was 15 mins late but made up the time on the backend. He was awesome and took us through…read morehighland park for a holiday lights tour. Booking process wasn't the best but their rates were competitive/cheaper than the others I priced. I didn't love the fact that I had to give my credit card over the phone and then email a picture of my credit card to them along with pictures of my driver license. Still a 5 star experience overall and would definitely book them again.

Awesome service…read more The driver was professional and made the whole experience so much better.

Dallas Friends, DO NOT use Silver Image Transportation!! I repeat DO NOT USE SILVER IMAGE…read moreTRANSPORTATION!!! We rented a limo, for school use, and it broke down, not once, but twice. The first limo broke down when it arrived at school & had the hood up. The driver stated a "brand new white limo with lights" was to arrive. The "brand new" limo never came as they apparently just "repaired" the original limo. We made it to our first destination with a radio full of static. As we were headed to our second destination, the limo broke down with our students in it!!! At this point, the most safe option for us was to get out of the limo and take the kids across 4 lanes to the side of the road, where we stayed for a total of 42 minutes. The driver stated once again that another limo was on the way to get us. We had to call another teacher from our campus to come get us since we had to get the kids back to campus for car pool. Since that day, the company has been giving us the run-around. We submitted the "claim" like we were instructed to do and no one gets back to us or returns our call. Apparently they have to "investigate" but we can never talk to the manager/owner "Aimee." We FINALLY got this response from "Aimee" "Thank you for bringing this to my attention. I do apologize that the vehicle had a mechanical issue with your group inside it. Sometimes these things happen when you are dealing with vehicles and it becomes inconvenient. It was a battery issue, and was fixed within minutes of me arriving on the scene. A second vehicle was dispatched to come and get you as well as myself and the mechanic headed your way. I was in Garland when I got the call so I was there within 20 minutes. I have pulled the vehicle tracking and see that the time lines do not match as this was not over an hour broke down. You have already taken it upon yourself to discount per minute, therefore I can not offer you any further discount than what you have already taken. We do not charge per minute, we charge per hour blocks. Our tracking shows that you clearly used over 2 hours of of service. The contract that you signed states that you understand you are paying in hour blocks and that you agree to pay the amount listed, which you did not. You have already taken your partial refund. If you would like me to send you a copy of the contract that you signed, just let me know. Have a wonderful day. " We are taking to Facebook first, with our next stop possibly being NBC 5 with our customer complaint. We DO have time-stamped videos as well as pictures of the entire event which show we were broken down for 42 minutes. Please, please, please share this post. All we want right now is our money back and a sincere, appropriate apology. Their website is www.silverimagelimo.com and their phone number is 972.230.8144.

There was not a single step that wasn't a true pleasure. Professional and personal. Courteous &…read moreconsiderate. The communication, both automated and direct, was exceptional. The prices, very competitive. I ordered a car service for my mother. She's 80 and required a little more than a ride to her destination. Luciana was, to quote my mother " Luciana was very nice, very personable, very friendly and a Very good driver." I would give this experience 8 stars if I could.

Andrés was very kind and welcoming. He drove my husband and I to our hotel after our wedding. He…read morewas professional and polite.

Mario Galvan was our fabulous Avalon Motor Coach (Dallas, Texas) bus driver for our Diamond Tours…read moreBus Trip to Pigeon Forge / Smoky Mountains. Mario was so friendly, thorough and incredibly kind to our group of 74 Sr. Adults & kept in touch with me (as their Travel Advisor) every step of the way and especially if anything occurred that needed my attention. Our entire group loved Mario and have asked that we specifically request him as a driver for all future Diamond Tours Bus Trips. You have the #1 best driver with Mario Galvan, and we will request him for every future trip we have on Avalon Motor Coach!!!!

I recently used Avalon for a corporate event we had and we were really happy with the service. We…read morebooked two buses and they were clean and had onboard Wi-Fi which was great for our international guests. The restroom was convenient and clean. I was really impressed with the drivers... they were both friendly and personable and dressed in company uniforms -- very classy look. I was grateful that the buses arrived early which gave us plenty of time to load up so we weren't late to the game. I also want to shout out Mike who was our point of contact in the office. He helped answer all of our questions ahead of time and made it easy to make a last-minute change to the pickup location. The pricing was extremely competitive. I will definitely be using Avalon for our future transportation needs. Thanks again for a great experience.

Premier Transportation Services is so AWESOME!…read more Laurie, made the booking process so easy! We communicated mainly through email, and she was able to answer all my questions and specific requests before the deposit. I'm so glad they were very patient with me, because I was planning a business event with about 50 people and I had specific details that I needed to address. They are very detailed when it comes reserving and booking, Laurie, was so helpful. After booking and the initial deposit; getting closer to the date event, Premier Transportation would send me multiple emails of confirmations and reminders about the event. So they were really committed with their services. On the day of, I received a reminder call from the driver himself- Jaques. The bus arrived and it was beautiful. Perfect for our theme event. The bus seems like new and modern, really nice inside. Everyone and I was extremely impressed! Its a bus but with a conservative party-bus feel to it haha. I booked the all black coach bus, which I requested for black leather seats. There were blue lights inside, the seats were comfy and didn't stink at all lol Jaques the driver was phenomenal! He's a very skilled driver, so accommodating and patient with us. We're lucky to have him as our driver. They shared me his phone number so, communicating was very easy. He responds quickly through texts and phone call throughout the night. Overall, the experience and quality of service and product was beyond our expectation. I'm looking forward to booking with you guys in the near future!

I frequently use Premier Transportation for trips to and from DFW. They have never let me down…read more They are always on time (actually, they arrive a few minutes early every time), help get my luggage in and out of the car, and provide a smooth ride. All the drivers are professional and respectful. I would be comfortable putting my elderly Mother in one cars if she was traveling alone. I know they would take great care of her, just as they do for me.

We used Rolls Royce Concierge for our wedding and couldn't have been happier. Kris was a pleasure…read moreto work with and was a true professional throughout the process. He used clear/concise written and oral communication. He was exactly where we needed him to be for our perfect getaway at the end of our wedding night. Great conversation on the way to our hotel too. Highly recommend as a classy service!

Top notch experience with this Limo service. I have used them twice and was pleased with the…read moreattentive service both times. Competitive pricing and excellent customer service made for a great experience. I will definitely use them for future limo services.

I hired Nizm to pick up two printers in Ft. Worth and deliver them…read morein Dallas. He went straight to the 1st location and then delivered them right away. Smooth.

This company was almost forty minutes late to pick me up from work. I had an emergency and am…read morewithout a phone at the moment. The reservation had been made earlier that day. They said they got lost in the area and tried to call me. My boss informed me that there were no missed calls from the night before. This is not a good excuse in the age where GPS is so accessible. I am not a terrible person, I can understand one bad driver doesn't mean the entire company is bad and gave the business another shot. Last night I made a reservation for them to pick me up for work this morning and was emailed the reservation confirmation. No one showed up. There is no excuse for this. I am very upset and will be spending my money elsewhere.