Continually pleased with my experience at Ferguson--whether it be as a homeowner or on behalf of my…read moredesign clients. Each time I walk through those doors, I am offered a warm welcome (and a life-sustaining coffee!) Not once have I felt I was a bother or like I was interrupting anyone's day, which is sadly not the case in all establishments. Aside from a pleasant experience, the team at Ferguson exceeds expectations with their in-depth product knowledge. I truly value the investment of continued education and how that information is then shared with me and my clients, equipping us to make the best selections with complete clarity. Where I feel Ferguson shines brightest is in their handling of any issue that may arise. When life inevitably throws a wrench, the true measure of service is how any wrinkle is addressed. The Ferguson staff has yet to disappoint, bending over backward to smooth any issue out whether it is their responsibility or not. With that in mind, shop at Ferguson with confidence that you are receiving the best service before and after your purchase!

I am extremely upset with this entire experience, and I've already shared my disappointment with…read moremultiple people and will continue to do so. It should never take months of back-and-forth just to receive appliances. After all that waiting, the presite technician showed up only to tell me that both the electrician and the kitchen designer did shotty work and that "they should know better." After waiting all this time, the presite appointment was not only unhelpful but completely inappropriate. Instead of reviewing the site professionally or offering solutions, the presite technician made dismissive and unprofessional comments, stating that the electrician and the kitchen designer did "shotty work" and that "they should know better." There was no attempt to work collaboratively or explain what was actually needed to move forward. The appointment felt more like blame-shifting than a productive step in the process. Additionally, I felt uncomfortable during this appointment. I was alone in my home, and the way I was spoken to felt condescending and dismissive. I genuinely felt that I was treated this way because I am a woman and was alone at the time. That is completely unacceptable and should never happen in a professional setting. When the installers finally arrived today, they were professional and courteous, which I appreciated. Unfortunately, during the installation, our vent hood was scratched. This is especially upsetting given how long we waited and how much this project has already cost us in time and stress. Now we are left dealing with additional repairs and coordination that should never have been our responsibility. Throughout this process, I reached out to the manager, Olivia, several times. I even contacted designers who said they would email her directly on my behalf. Not once did I hear from her. On top of that, in six months, we have never once heard from Malieka, who took our credit card information and then completely disappeared. There was no follow-up, no communication and no accountability. We are not wealthy people. We saved, planned and chose to invest our hard-earned money into a nice kitchen, and we trusted this company with that investment. After everything we've dealt with, I will never spend another dime here again, and I plan to make sure others know about this experience as well. If Olivia were a true manager, she would have listened, communicated, and addressed concerns. Instead, she did absolutely nothing. This has been one of the most disappointing customer service experiences I have ever had.

Just needed a light fixture and smoke detector replaced, they were responsive and easy to work with!read more

Just had Mark and Quinn come out and fix some electrical issues in my house. Replaced two breakers,…read moreinstalled two new GCFI outlets, and discovered potential hazard with wiring done by a previous contractor. They were great and I will be using them again! 5 stars! Thank you again for this peace of mind.

From design to installation, Cross and Carlisle created our backyard lighting project that exceeds…read moreour expectations for an aesthetically pleasing landscape retreat. The owners are knowledgeable, professional, creative, and careful with existing plants and turf. We are thrilled about choosing their services for our project, and we give them our highest recommendation. N. Baker

From the owner: At Cross & Carlile Lighting, our goal is to recreate the standard of outdoor lighting in the…read moreTidewater Region of Virginia. Coming from families with notably deep ties to the community, we understand and appreciate the importance of sharing memories with those you love. Whether you’re poolside in the back yard, grilling on the back deck, cozied up by the fire pit, or enjoying an evening stroll around the garden, we are here to bring those moments to life. Originally from Suffolk, Virginia, we worked several seasons with another local lighting company run by a group of firefighters out of Chesapeake, VA. With the knowledge and experience gained over the years, we recognized that creativity was struggling in an industry where each little detail makes that much more of an impact. Needless to say, we were eager to bring our ideas to the forefront of our communities. Since opening our doors in 2021, we have delivered precise and creative designs to enhance any outdoor area and create memories that last a lifetime. We pride ourselves on communication, customer service, quality of workmanship, and affordability, which enables us to target all audiences, regardless of your budget. Give us a call for a free consultation, design, and estimate. It is our duty to brighten your day.

A small little place but it seems like what ever you need he can pull it out of his...back room. I…read morehave some odd lights in my house, I needed a ballast for one light and some fluorescent bulbs for another and he had them at a good price. It looks like a lot of contractors/electricians come here for supplies. No showroom or anything like that just a counter with a guy who knows his stuff.

Kudos to Lauren at City Lights. My elderly mother had four lamps that didn't work when I arrived…read morefour a visit. Each socket and wiring cost 27.50 which is reasonable and allows Mom to keep the lamps she loves. Further, you an make an appointment and wait for the repair to be made! Finally, this is a local family business which maintains a warehouse. This was a total WIN for me.

Ghent Lamp & Shade provides high quality and affordable lamp repair. They have repaired two…read morelamps--one of which is 80 years old. Great service and really helpful advice about what lamp shades will suit vintage and antique lamps.

I discovered Ghent Lamp & Shade by accident and have been totally thrilled with the work Carey has…read moredone to repair, recondition and reform my light fixtures over the years. One of his most stunning transformations was updating the look of my mother's chandelier that I harvested from her home before the house was deconstructed. My husband disliked the original fixture so it was important to me to modernize it enough to hopefully please him. Carey offered advice and the finish product is lovely. He cleaned it, rewired it and removed excess layers of glass and crystal that were overwhelming the piece. He works patiently and is dedicated to providing you with his best. Carey is an artist and his skills are hard to come by. He provide quality parts and quality craftsmanship. You can trust him with your treasured pieces.

We have had Delany complete a couple of small electrical projects recently, and can only say that…read morewe wish we had found them sooner! What do you want in an electrical contractor? Fast response? Exquisite professionalism? Courtesy and humor, from the office, to the management, to the technicians? Competitive rates? Delany offered all of these. Thank you!

HIGHLY RECOMMENDED!!! GREAT COMPANY!!…read moreAwesome people!! Drew did a fantastic job & schooled us up on how to properly use the generator outlet /plug to our power panel "LEGALLY"!

The young white kid at the counter always has a bad attitude like he doesn't wasn't to work there…read moreacts like it's an inconvenience to help a customer or even check someone out the store is always out of stock on a lot of item and just could take something from there Norfolk store there always stocked and happy to help you out

From the owner: For after-hours emergency, will call and/or commercial water heater full service delivery, please…read morecall (800) 217-9480. Ferguson is a leading plumbing supplier for the professional plumbing contractor who demands quality plumbing products, tools, repair parts, operation supplies and bathroom fixtures from today's top manufacturers. Whether you specialize in service calls or new construction plumbing, we specialize in getting you the wholesale plumbing supply products and solutions you need to stand up to every plumbing project in the Chesapeake, VA area. See how our knowledgeable associates, on-site trainings and full-service solutions give you the tools you need to better serve your customer.

I def recommend Zap Electric. David & Dodd showed up on time when they said they would. That is…read morerare nowadays.They took care of a long list of items that needed to be done in my older home without any issues. They were professional and patient with all my questions (i am always anxious hiring new people to work in my home). i will hire them again in near future and i do recommend them to anyone needing Electrical work.

I was referred to Zap and Dave by my realtor. We had our septic system replaced recently and the…read morecompany that replaced the septic system cut the underground line feeding power to our pool pump. Very unfortunate. All conversations with Dave were through text, which was perfectly fine with me. He was very friendly and personable. Within a couple of days he came out to assess the issue and the morning after, the work was done. He was upfront and honest about the work that needed to be done. He likely saved me a lot of money. He could have spent hours digging up the ground to find the cut line, but instead he recommended the cheaper route of just running a single dedicated circuit. He was understanding and catered to my situation. We are right on the edge of closing on our house and needed this done ASAP. As you can see in the videos, the finished product was very clean and the craftsmanship great. The price was reasonable, given the situation. I would definitely call Zap and (Text) Dave again for any electrical needs I have.