A couple months ago Climatemakers installed a new furnace and AC system at our home in Virginia…read moreBeach. From the first phone call, getting the estimate and total installation this company is top notch. These guys are really thorough, they're smart, educated, and know what they are doing. Their customer service is A+. After the installation was complete they came back a couple of weeks later to check that everything was operating properly. They answer the phone, you always deal with real people. They will come out and fix ANYTHING that is wrong NO CHARGE for the first year!

I've had issues with my HVAC and heat pump system, and ClimateMakers has always made sure to make…read moreit out in a hurry. I would highly recommend as they also have great pricing for their services.

So far so good! I…read moreshopped around and had 5 companies come to my home and give me estimates. I needed two new HVAC units and I knew it wasn't going to be cheap. You'd think that having to blow (no pun intended) that much money these companies would be falling all over each other to get my business? Am I right or am I crazy? Anyhoo out of the 5, only two actually called me with estimates and explained the process...only two. Oh Hampton Roads c'mon you're better that that! Now remember, they all went to my home to see what needed to be done, but only 2 called me back with information. Anyway company #2 gave me a written estimate, and when I called with follow up questions they were less than helpful. Enter company #1 White Goods Services. Rusty (yep) called me and emailed me a lot of information, and even sweetened the pot a bit for me since I was on a tight time schedule. He was patient (I am stationed overseas and was flying home to oversee the install) with all my internet phone calls with more than likely dumb questions. But he wanted my business and explained it all in great detail to me. Even though at points during his phone calls my eyes did glaze over a bit, I mean explaining HVAC systems isn't exactly riveting like watching an Avengers movie...but I digress. Once at the home he came out with his crew (who by the way were the utmost professionals, going out of their way to make sure everything was perfect) and began the install. It took two days as this was a rather big job. Once it was done the house was cool, (pun intended) and all the new equipment was given a thorough inspection along with follow up visits to come. They taught us how to use the state of the art panels and climate controls, and bonus hey I can set the ac to freezing though an app on my cell phone just to mess with my tenants heads now..lol! They might think the house is haunted...But I wont. Out of all the companies Rusty and his team were not the least expensive, but they offered more bang for the buck in terms of service agreements and warranties. I have to say after dealing with this company I will always recommend them to anyone looking for honest HVAC repair or install. It was a quick turnaround and every bit of it went according to a plan Rusty laid out for me. No surprises, no added costs, I got exactly what I paid for. Really hope this reviews puts others on the right path to finding an honest HVAC company. I also hoping Rusty names his next horse after me, either way I am glad I called White Goods Services.

Rusty of White Goods service installed our Bousch Heating system 5 years ago. Immediately we…read morenoticed the different in the total warmth of our 100 year old home. And immediately we noticed the lower gas bills. As others express their frustration of higher heating bills, especially in the months of Dec thru February, our heating bill is half of our neighbors with the same size house. Rusty and crew, especially Anthony, are always courteous and efficient. They answer all of our questions and make sure we understand the workings of our system. We highly recommend their services.

Needed a new HVAC system to comply with an inspection report for a closing on a house. They got it…read moredone within time, no problems and sent pics. Very satisfied. They were about 1 to 2000 less expensive as other hvac pros I got estimates from.

Terrible service. I had dampers added to my home AC system. A week later the heater didn't work and…read morethe tech told me their first tech installed incorrectly, disconnecting my heater system, which according to him, could have caused a fire if I had not detected it. Weeks later my system leaks and I called them back to look at it. The man entered my house (no greeting) angry and raising his voice telling me he installed the dampers correct, extremely defensive and angry before I could even say a word. When I called the office to report his behavior, they told me "Chris is just an excited man" and justified his demeanor. They told me this was expected and should have known that my ducts weren't insulated. They never warned me about the downside to adding dampers to my system. They were extremely rude. Don't give them your time or money.

Build a new house and builder used Styron. Unit is a Rheem 5-6 years old and Styron never…read moreregistered the unit. The inside is a rusted - there is usually 10-20 warranty but because they never registered it there is a 5 year. I called the office and the woman that answered was extremely rude from the beginning of the conversation. I hung up on her - she was not interested in helping or even asking my simple questions. Buyer beware

This company replaced heating ,a/c and water tank in my home. After 5 years…read more water tank leaked and still under warranty. Came out twice charged $ 250 didn't solve the problem. Call the office twice refused to come back and did not answer my calls.

Great experience with Pride tonight. Was out of town. Got a call from our house sitter that the AC…read morewas out, made a call to Pride and they dispatched someone within 30 minutes. Our champion was Kash, he called me on his way out there and kept me apprised the whole time. He solved the problem in a rainstorm, got the system up and running and was a true champ! Got to hand it to Kash, great service, kept us informed throughout!

Not gonna lie This…read morewas one of quickest and most pleasant home service calls I've ever had. My AC went down on Saturday. I called Pride Mechanical on Sunday and left a message on their non emergency voicemail. They called me first thing Monday morning, and we set up an appointment for a timeframe that worked with my fairly busy schedule for that day. Really convenient. Got a text saying they were on their way about 5 minutes after the 3 hour appointment window started. They were at my home in like 20 minutes after receiving the text. The inside of my house was kind of messy, but they didn't even need to come inside. They were able to go straight to my units and start their diagnostics less than 3 minutes after arriving at my home. Within about 15 minutes they had successfully figured out and fixed the problem. I could not have asked for a better experience. I was very grateful and impressed. The technicians were polite, friendly (and not aggressively friendly if you know what I mean), and did a great job discussing my HVAC system and answering my questions without getting overly technical or insulting my intelligence by being overly basic. As AC repair experiences go, this was the best I've ever had. The speed of service and professionalism was first class all the way.

HVAC Inspection was completed today…read more Justin Kein the Service Technician with Michael and Son was very thorough and knowledgeable. He took time to check all the wiring and cleaned the outside unit of all debris. I really appreciate that no suggestions were made for unwanted or unnecessary add-ons. Michael and Son is a great company that does excellent work!

I appreciate their business and they're kind and professional demeanor when spoken to, however…read moresince the first time I started dealing with them in November 2018, they still have proven to have a huge lack of communication in the office. On June 3, 2026, the technician advised I change the filter monthly and he would drop a pack of filters off that week. It took five phone calls and over two months to receive the filters. I just received them today on August 12, 2026. The tech who brought them was extremely polite and asked if my AC was still working properly, and offered to change the filter for me. The technicians are awesome, but the office reps need much work on their communication skills with customers and technicians.

Everything went extremely well. Called Just In Time plumbing to check out my annual tankless system…read morecheck out. Ryan came out this year. Last year Justin came out. Ryan called before he headed my way and got here on time. He checked out my system and noticed a problem. He took care of the problem and there was no need to order a part. His knowledge, experience, and personality were great. I've used Just In Time for a few years now and I trust them. Wouldn't use any other company. I'm very comfortable with them and pricing is what it should be.

I needed a plumber to fix an issue today . They responded promptly, had a technician out with 6…read morehours. Fixed the issue. Ryan was very pleasant, explained everything. Great experience and straight forward pricing. THANKS

Although we decided to not proceed with the sewer line replacement and to sell the house "as is",…read more we were in very impressed with the thorough A1 estimate given by C J Pedroza. He took the time to map out exactly where our buried sewer lines were located and used his camera to get a thorough understanding of the problem. (By way of comparison, we had another estimate that just stated how much it would cost for each five feet of work, with no deep inspection.) CJ's estimate was very detailed and seemed to cover every issue that we would encounter. The overall estimate price was on the lower side of the four estimates we received. Once this house sells, we will definitely recommend that the sewer work be done by A1!

They need better plumbers who know what they are doing. Lied about how much they would charge me…read more Dug up my driveway when it did not need it because the problem was a leaking valve right at the meter. And when they tried to replace the concrete, they plastered over the cover hole, and did a shitty job in general. Can't wait to see the first person who tries to open it to read the meter! Not my problem, It is A1's problem. They suck!!!!!