FIVE STAR ALL THE WAY! Moving to another state can be overwhelming. Finding a lender you can trust…read morecan be even more challenging. We have known Bill for years in Florida and know that he is the best! Bill did an excellent job of communicating and making the process as painless as possible. He was professional, kind, patient and persistent- just what you want in a mortgage broker! Thanks Bill, we are loving our new home in Tennessee!

Frank Walker and his team are great to work with! They're friendly, responsive, and always take the…read moretime to answer questions and make things easy to understand. You can tell they genuinely care about their customers and providing a great experience. Definitely recommend Frank and his team if you're looking for an insurance agent!

For over a decade I have used the Frank Walker State Farm agency for a number of policies. They…read morehave always been efficient, knowledgeable, and quick. Recently, I had some major changes to do. With some types of policies there can be many government details to complete. Kathy at this agency just made the whole process incredibly smooth from quoting to application to document submission to payment submission to follow up. With so many businesses now days treating customers with indifference, it was so refreshing to find someone like Kathy that cares about customers. In addition, 5 years ago there was another agent, whose name I do not remember, that helped me when my new car dealer delayed getting my VIN into the state data base. That agent walked me through taking pictures of the VIN and sending to them so the insurance could go on and get into effect while waiting on the lazy car dealer to do their job.

Best service ever. Any question or concern is answered immediately. I purchased a new car and they…read morehad everything switched over after a 10 second call. Thank you Tom, you and your team are the best!

The best I've found in FL. Very good pricing and solid policies. Would highly recommend.read more

This review was from a horrible dreadful experience I had with this agency in the past. However,…read moreit was removed I am assuming because I used names? Either way all members of my household are not insured through another company other than State Farm all together. Horrible customer service, lack of communication or any follow up this office made me almost move all of my cars from SF to another agency all together. How I wound up at Cynthia D'amico's office : My stepdaughter went onto Statefarm.com and filled out the application for the credit card and at the end there was a "What else can we help you with" and it listed Auto, Home, Business etc insurance. So we just clicked the Auto button. The next day we get a phone call from Heather at Cynthia D'Amico's State Farm office. Heather give us a cost for my step daughter to be insured. We were so excited because the rate was significantly cheaper than what she is paying now. Heather even told us that if Kourtney could get a "Good Student" letter it would save her another $20 a month for the next 5 years. I then personally went into Cynthia's office and spoke with Heather and the supervisor Alex to explain that about 3 years she had gotten tickets up in Illinois, she got pulled over for no blinker but upon that stop she was cited with expired tags and no registration but this was her mothers vehicle. My Step daughter had hired a lawyer for these tickets and I wanted to be up front full disclosure and informed of this. They ran her license and said everything was fine. I then emailed Didi from the other State Farm office to request for all of our vehicles to be switched over to Cynthia D'Amico's office. Didi replied asking for me to please stay with her office and I replied to her stating that we were getting conflicting information and to please call us. To that Didi's reply was "I spoke with Angela and discovered your daughter was driving illegally. I would be happy to honor your request to transfer to another agent. It gives State Farm the opportunity to review your household when changes are made. They will make sure that your household is rated properly. Thank you for the time you where with my agency. Best wishes." but refused to return my call!! I then sent the email thread between Didi and myself to Cynthia since she is the actual agent and have her possibly look into why her staff and another SF agent was giving me conflicting information. It took her almost a week to respond and she responded "I spoke with a supervisor and because I am not the agent of record they were, unfortunately, not able to discuss all of the details of your account. I did, however, receive an email from the other agent, and she explained to me that Kourtney was driving on a suspended driver's license with expired tags. Unfortunately, with this new information, the other again would be correct in regards to insuring my step child. Also, if your policies are not Guaranteed Renewable, we could not guarantee that your household would not be affected. I hope this helps to clarify the situation. Please let me know if you have any further questions." I replied immediately that my step daughter has nor had ever driven illegally or had a suspended license and to please call me. I waited 6 minutes and called the office and was informed that Cynthia had left already I waited 24 hours and tried to get Cynthia again via phone and was told she was not in. At this point I called State Farm 800# which I explained that my step daughter has NEVER had a suspended license or driven illegally and the problem I was having with conflicting stories. The 800# put me on hold and escalated my call to which the lady said she needed to get underwriting involved. 45 minutes later I was told underwriting gave my stepdaughter the green light and that she was good to go and had nothing on her license! Any business that can not return a phone call within 24 hours is a shame!!! Especially when they email you with false information!!!

BELOW IS AN EMAIL I RECEIVED WHEN CYNTHIA PRESSED REPLY ALL…read more I know you guys have been on top of this. He is something else. Just continue to be polite....your emails have been perfect. It's all we can do. But we are not going to let him upset or threaten us. If he does not like our office, he can go elsewhere. You guys have bent over backwards. I just don't want a problem or bad review so just keep doing what you have been. Let's not poke the bear! Lol. Thank you I am the customer. It took multiple calls to get the policies correct, emails, etc. I made my decision to leave when i RECEIVED an email from CYNTHIA the AGENT. She hit REPLY all. When i responded i got a NON APOLOGY, SHE LEFT ME A LONG VOICEMAIL that she sorry she sent it to me. Really? No apology for slandering me. I made no threats. Yes covid is terrible, yes we have all suffered loss. Whatever happened to simple human decency? IN Reading some of the other reviews, including the FOUR that YELP hides in the mainstream is written by HEATHER K, who works at the agency. Still waiting for the EXECUTIVE customer service team to respond.

it's now March 10th and still no refund! called Nancy Wolfe office NO ANSWER EVER! I will be…read morereporting this office to the better business bureau! THEY ARE TRASH!

No rating ! As per this office. Make sure you call customer care to make sure your policy has been…read morecancelled. Then you call back for help and it's like pulling teeth. Then you asked for the manager to call you back and they tell you - you have to call customer care to leave a message. Does not make sense . Where is Nancy she is never in the office. There are a a few other offices in Plantation area that are available. You may need to call all of them to get the right match.

Been with them for years. Always very helpful. My wife and I with our 4 kids. I still recommend…read morethem to friends who need auto insurance. especially if they have kids.

Alexis Rubio is one the BEST Agents!!! Super Happy with my experience and changing car insurance, I…read morewas referred by my GF and Alexis was my representative who helped me. She truly made my transfer as easy as possible and helped me with all my questions and concerns. I am so impressed with the transfer. I have nothing but good things say about Alexis, on how professional she was with me and truly answered all my questions. Thank you, Alexis! For all you did for me! Will definitely recommend my friends and family to her!

This is a great company who went beyond to assist me with all I needed. this company has helped…read moreme and offered alot of views to make sure I benefited off the business

Want to send a big "thank you" to Ryan Brown and his team for all of their efforts in closing our…read moremortgage and a HELOC in (21 days)! They truly went above and beyond and we would highly recommend them. In addition, they have a fabulous online portal protecting PII and handle everything paperless. Thanks again! Peter & Cathy Aliprantis

I just used this company to purchase a condo in West Palm Beach. I live out of town and I can't…read moretell you how invaluable all the people who work there and worked tirelessly to close my purchase. I would not hesitate to use them and to recommend them highly!