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I finished a performance at Symphony Space, so my friends and I wanted to get ice cream. The names and branding is all really cute, and a lot of seating both indoor and outdoor. We tried the strawberry cheesecake flavor and the chocolate ice cream, both of which were creamy and delicious! Oh, and they give generous samples!
I'm sure their ice cream is creamy and delicious but this review is solely based on the trending Death by Chocolate hot cocoa drink that I've been seeing on TikTok. Looks great, tastes... meh. Bottom line, not worth the hype! I finally caved and tried the Death by Chocolate hot cocoa from Ample Hills at the Upper West Side location. I mean, how could I not? It's all over social media--people raving about how indulgent and amazing it is, with those dramatic chocolate swirls and chunks on top. It definitely looks like a chocolate lover's dream, but unfortunately, the experience didn't live up to the hype. First off, let's talk about the taste. You'd think with a name like "Death by Chocolate," it would have layers of rich, decadent flavor, but it really didn't. It was overly sweet, almost cloying, and felt more like I was drinking a melted candy bar than a well-crafted hot cocoa. There wasn't any complexity to the chocolate--just sugar overload. I was hoping for some deep, dark chocolate vibes, but nope. By the time I got halfway through, I was already over it and regretting my decision. Then there's the texture. It's thick. Like, really thick. I know that's part of what makes it "extra," but it's almost too much. You feel like you're drinking a dessert instead of enjoying a cozy, sippable hot cocoa. It's not the comforting, balanced drink you'd hope for on a cold day--it's just heavy and overwhelming. And let's not ignore the high price of $14.15. For what you get, it's steep. The portion size is pretty small, especially considering how filling (and not in a good way) it is. I made myself finish it, otherwise would've to throw it out but don't want to toss out my money like that. For something marketed as a premium hot cocoa experience, I expected way more but it's pretty underwhelming to say the least. The whole thing feels like it was designed more for social media than for real enjoyment. Sure, it's photogenic, and if all you're looking for is a good shot for your feed, it delivers. But as an actual drink? Hard pass. The cone part at the bottom is not crunchy at all. It's rather very chewy and has the texture similar to cardboard. If you like cardboard, then sure go ahead and take a huge bite out of it. There are definitely way better hot cocoa options out there that don't sacrifice flavors and your wallet for looks. I wouldn't go out of my way for this one again. Been told by staff that people actually call the store beforehand to make sure that there're still available RSVPs for this overhyped hot cocoa dessert drink. There're limited quantities and only available during the weekends. I totally get it about reserving a brunch spot with your girlies or reserving your favorite restaurant to dine in with your significant other. But, I'm not sure about reserving for a smallish + pricey + overhyped hot cocoa drink. Staff's service is very friendly, patient and fast though. There're several chairs, benches, and tables inside for the seating area. Definitely a very warm and clean space. No restroom for customers. Can ask staff for water if you're thirsty. Can pay with cash and credit/debit card. Lastly, it's conveniently located near the 1 train.
I've seen a lot of Instagram ads for Ample Hills Creamery, and their Death by Chocolate campaign caught my attention. It launched around Christmas and promoted hot chocolate-based ice creams. However, the ads they used on Instagram were AI-generated, which was a bit off-putting. Still, I decided to check it out in person. The shop itself matches the whimsical, over-the-top aesthetic they advertise. I visited at the end of January for their Valentine's event, which featured heart decorations and themed promotions. The location I went to, on the Upper West Side, was on the pricey side--around $15 for ice cream. Given how much they invest in marketing and themed experiences (including employees dressed in winged Cupid-style costumes), I figured the price was part of the appeal. I first tried a free sample of Love at First Bite. It had a cherry jelly-like swirl mixed into what tasted like strawberry ice cream. It was extremely sweet, with an artificial flavor that stood out. It was fine as a free sample, but it didn't leave a strong impression. Wanting something more, I ordered the Valentine Chill, their featured item at the time. This was the $15 option. When I got it, the ice cream was already melting and somewhat soupy, likely due to the overload of toppings. It was packed with cookie pieces, salted caramel covered in yogurt, and caramelized Twix-like cookie bits. The flavor was intensely sweet, with a syrupy, gooey consistency from the caramel, a slight saltiness from the pretzel bites, and a noticeable crunch. If you've ever had Ben & Jerry's Netflix & Chill ice cream, this had a similar vibe but with a strawberry flavor twist. Would I return? Probably only if they had another campaign like Death by Chocolate. Otherwise, I wouldn't pay this much for ice cream again based on my experience. That said, the customer service was great--staff were attentive--and I did accumulate points for a future visit. This is more of a novelty spot, ideal for a date, a themed outing, or a place to take kids. It's less about the ice cream itself and more about the experience and aesthetics.
Must try: Sweet Cream & Cookies! Why: Loved the Sweet Cream & Cookies as it was deliciously sweet with chunks of Oreos. Def satisfied my sweet tooth! Notes: Nice and clean ice cream parlor with indoor seating. I went around 6:30pm on a Friday and there was no line. I appreciated they had a kid size scoop since I was full from dinner and drinks but wanted something sweet.
Pretty good ice cream spot. The marshmallow ice cream was pretty good but overall it was sweet.
Delicious ice creamv and plenty of options. Got the flight, which is 6 mini scoops. Regular cones are free! My favorites were the sweet cream and cookies and the oatmeal lace but they were all great. $10 in the city is a great price I think.
How can it be that every single hire here is simply "phoning it in"? No smiles. Zero graciousness and the real KICKER is that they haven't a CLUE how to relate to CHILDREN!! See kids, excitedly order at the counter only to be met with blank stairs makes this the most depressing ice cream shop EVER! The eight dollar price tag for a small cone was also not fun. One and done.
Another good experience at Ample Hills! When I arrived I parked on the street a couple blocks away. I walked into the spot and was greeted. We were served the butter peacan ice cream and the Death by Chocolate chilled. Both ice cream treats were really good! We had a good experience all in all!
Vibe: 7/10 - they get extra points because they have seating, but it's nothing special Service: 7.75/10 Value: 7.5/10 - good quantity for the price in NYC! But not the best deal I've ever seen Where this place truly excels is their flavors! There were so many options, I had a hard time choosing. I'll definitely be back! Chocolate milk and cookies: 10/10 Chocolate fudge: 9.5/10 Overall: 8.35/10 (4.18/5)
Cons: smaller scoops of ice cream and poor unfriendly service. The flavors are incredible! I got peppermint and the Moose chocolate one with pretzels and dark chocolate. They went great together. The sugar cone was great too. I wish the portions were a little larger. Service was grumpy. No fun. Come on, it's an ice cream store! The samples I asked for were not even a teaspoon. Not even fun to try, nor was there enough I could try. Good music inside. Plenty of seating.
I came here a couple of days ago and I loved it. The employee was very nice and patient. It was my friend first time and she was really nice. The place inside is very family friendly with different board games. The ice cream was delicious and fresh. I would definitely recommend this place.
So happy to try this neighborhood ice cream shop. The service was friendly. She was chatty and offered samples to help me decide on a flavor. I enjoyed my peppermint chip and cookie au lait. The ice cream was creamy, delicious and loaded with chunks. Just the way I like my one cream!
Pros Traditional and non traditional flavors Vegan options Delicious Ice cream Lovely seating area Moderately priced Cons Zero
I personally don't understand decision fatigue so loved Amples endless array - there were so many flavors calling my name. I sampled one "munchies" flavor that has salty snacks such as pretzels and potato chips smashed into a sweet cream goodness. so creative - I ended up going seasonal with the pumpkin option which has huge chunks of graham cracker crust and swirls of marshmallow fluff. the pumpkin flavor was very nutmeg forward, creating an almost gingerbread spice flavor profile. - I love the incorporations of fillings and toppings into the flavor options. even the death by chocolate shake still had moist rich chunks of brownie throughout the shake - I think the downfall comes from the texture and richness, if they made the ice cream itself thicker/creamier it could add an extra element OR enhancing the base flavors to make a more powerful ice cream base read more
Found this spot on Yelp since we wanted to cool down with some ice cream on a very hot day after walking around Central Park. I like when ice cream shops allow customers to sample all the different flavors before deciding since I am one of those very indecisive people. It's a cute mom and pop shop that feels like it has been there for years. We tried a few samples before picking 2 flavors - Butter Pecan Pie Crumble & Golden Hour. Both were not too sweet and super tasty! I enjoyed both textures - pecan pie crumble and sandwich cookies. I'm so glad I stopped by on a whim. The staff was also very friendly. read more
Came here for the July 4th nbc special. It was vanilla ice cream, cracker jacks, whipped cream, sprinkles with a cherry sundae. Bit of confusion with the line as I almost got off after waiting 40 minutes when one of the workers said there was only 4 left.. there's seating inside with a fair amount of seats..near us there's salt and straw and van leeween, so in comparison I would say this is more mainstream/generic. The ice cream itself didn't really have those notes of vanilla bean or creaminess more Iike your everyday ice cream at the supermarket, Same with the whipped cream not like a fresh homemade whipped cream. I would give it a try maybe with another flavor. read more
I finished a performance at Symphony Space, so my friends and I wanted to get ice cream. The names and branding is all really cute, and a lot of seating both indoor and outdoor. We tried the strawberry cheesecake flavor and the chocolate ice cream, both of which were creamy and delicious! Oh, and they give generous samples! read more
7 months ago
I'm sure their ice cream is creamy and delicious but this review is solely based on the trending Death by Chocolate hot cocoa drink that I've been seeing on TikTok. Looks great, tastes... meh. Bottom line, not worth the hype! I finally caved and tried the Death by Chocolate hot cocoa from Ample Hills at the Upper West Side location. I mean, how could I not? It's all over social media--people raving about how indulgent and amazing it is, with those dramatic chocolate swirls and chunks on top. It definitely looks like a chocolate lover's dream, but unfortunately, the experience didn't live up to the hype. First off, let's talk about the taste. You'd think with a name like "Death by Chocolate," it would have layers of rich, decadent flavor, but it really didn't. It was overly sweet, almost cloying, and felt more like I was drinking a melted candy bar than a well-crafted hot cocoa. There wasn't any complexity to the chocolate--just sugar overload. I was hoping for some deep, dark chocolate vibes, but nope. By the time I got halfway through, I was already over it and regretting my decision. Then there's the texture. It's thick. Like, really thick. I know that's part of what makes it "extra," but it's almost too much. You feel like you're drinking a dessert instead of enjoying a cozy, sippable hot cocoa. It's not the comforting, balanced drink you'd hope for on a cold day--it's just heavy and overwhelming. And let's not ignore the high price of $14.15. For what you get, it's steep. The portion size is pretty small, especially considering how filling (and not in a good way) it is. I made myself finish it, otherwise would've to throw it out but don't want to toss out my money like that. For something marketed as a premium hot cocoa experience, I expected way more but it's pretty underwhelming to say the least. The whole thing feels like it was designed more for social media than for real enjoyment. Sure, it's photogenic, and if all you're looking for is a good shot for your feed, it delivers. But as an actual drink? Hard pass. The cone part at the bottom is not crunchy at all. It's rather very chewy and has the texture similar to cardboard. If you like cardboard, then sure go ahead and take a huge bite out of it. There are definitely way better hot cocoa options out there that don't sacrifice flavors and your wallet for looks. I wouldn't go out of my way for this one again. Been told by staff that people actually call the store beforehand to make sure that there're still available RSVPs for this overhyped hot cocoa dessert drink. There're limited quantities and only available during the weekends. I totally get it about reserving a brunch spot with your girlies or reserving your favorite restaurant to dine in with your significant other. But, I'm not sure about reserving for a smallish + pricey + overhyped hot cocoa drink. Staff's service is very friendly, patient and fast though. There're several chairs, benches, and tables inside for the seating area. Definitely a very warm and clean space. No restroom for customers. Can ask staff for water if you're thirsty. Can pay with cash and credit/debit card. Lastly, it's conveniently located near the 1 train. read more
I've seen a lot of Instagram ads for Ample Hills Creamery, and their Death by Chocolate campaign caught my attention. It launched around Christmas and promoted hot chocolate-based ice creams. However, the ads they used on Instagram were AI-generated, which was a bit off-putting. Still, I decided to check it out in person. The shop itself matches the whimsical, over-the-top aesthetic they advertise. I visited at the end of January for their Valentine's event, which featured heart decorations and themed promotions. The location I went to, on the Upper West Side, was on the pricey side--around $15 for ice cream. Given how much they invest in marketing and themed experiences (including employees dressed in winged Cupid-style costumes), I figured the price was part of the appeal. I first tried a free sample of Love at First Bite. It had a cherry jelly-like swirl mixed into what tasted like strawberry ice cream. It was extremely sweet, with an artificial flavor that stood out. It was fine as a free sample, but it didn't leave a strong impression. Wanting something more, I ordered the Valentine Chill, their featured item at the time. This was the $15 option. When I got it, the ice cream was already melting and somewhat soupy, likely due to the overload of toppings. It was packed with cookie pieces, salted caramel covered in yogurt, and caramelized Twix-like cookie bits. The flavor was intensely sweet, with a syrupy, gooey consistency from the caramel, a slight saltiness from the pretzel bites, and a noticeable crunch. If you've ever had Ben & Jerry's Netflix & Chill ice cream, this had a similar vibe but with a strawberry flavor twist. Would I return? Probably only if they had another campaign like Death by Chocolate. Otherwise, I wouldn't pay this much for ice cream again based on my experience. That said, the customer service was great--staff were attentive--and I did accumulate points for a future visit. This is more of a novelty spot, ideal for a date, a themed outing, or a place to take kids. It's less about the ice cream itself and more about the experience and aesthetics. read more
4 months ago
Must try: Sweet Cream & Cookies! Why: Loved the Sweet Cream & Cookies as it was deliciously sweet with chunks of Oreos. Def satisfied my sweet tooth! Notes: Nice and clean ice cream parlor with indoor seating. I went around 6:30pm on a Friday and there was no line. I appreciated they had a kid size scoop since I was full from dinner and drinks but wanted something sweet. read more
4 months ago
Delicious ice creamv and plenty of options. Got the flight, which is 6 mini scoops. Regular cones are free! My favorites were the sweet cream and cookies and the oatmeal lace but they were all great. $10 in the city is a great price I think. read more
1 year ago
How can it be that every single hire here is simply "phoning it in"? No smiles. Zero graciousness and the real KICKER is that they haven't a CLUE how to relate to CHILDREN!! See kids, excitedly order at the counter only to be met with blank stairs makes this the most depressing ice cream shop EVER! The eight dollar price tag for a small cone was also not fun. One and done. read more
3 months ago
2 years ago
Another good experience at Ample Hills! When I arrived I parked on the street a couple blocks away. I walked into the spot and was greeted. We were served the butter peacan ice cream and the Death by Chocolate chilled. Both ice cream treats were really good! We had a good experience all in all! read more
Vibe: 7/10 - they get extra points because they have seating, but it's nothing special Service: 7.75/10 Value: 7.5/10 - good quantity for the price in NYC! But not the best deal I've ever seen Where this place truly excels is their flavors! There were so many options, I had a hard time choosing. I'll definitely be back! Chocolate milk and cookies: 10/10 Chocolate fudge: 9.5/10 Overall: 8.35/10 (4.18/5) read more
Cons: smaller scoops of ice cream and poor unfriendly service. The flavors are incredible! I got peppermint and the Moose chocolate one with pretzels and dark chocolate. They went great together. The sugar cone was great too. I wish the portions were a little larger. Service was grumpy. No fun. Come on, it's an ice cream store! The samples I asked for were not even a teaspoon. Not even fun to try, nor was there enough I could try. Good music inside. Plenty of seating. read more
2 years ago
I came here a couple of days ago and I loved it. The employee was very nice and patient. It was my friend first time and she was really nice. The place inside is very family friendly with different board games. The ice cream was delicious and fresh. I would definitely recommend this place. read more
2 years ago
So happy to try this neighborhood ice cream shop. The service was friendly. She was chatty and offered samples to help me decide on a flavor. I enjoyed my peppermint chip and cookie au lait. The ice cream was creamy, delicious and loaded with chunks. Just the way I like my one cream! read more
7 months ago
Even in December cannot stop spoke from enjoying delicious ice cream! Me and some friends were walking by and one of my friends persuaded us to trying out some flavors and some of my friends ended up buying. You're able to try out the flavors before purchasing and they have a various amount of mixed favors that was so delicious. The place is buzzing with music and seating is available as well. Service was attentive as well and helped with our asks. I didn't purchase that day but will be back when an ice cream fix is needed! read more
3 years ago
I LOVE AMPLE HILLS! I'm so glad they're back in business because this is my go to ice cream spot in the Upper West Side. They have so many different flavors from the classic flavors to plant-based vegan flavors to creative fun and funky fusions. My go to is the Chocolate Milk and Cookies and Cookie au Lait. Definitely recommend this place for all ice cream connoisseurs in Manhattan!! read more
Incredible spot. All ample hills are great and this is no exception. HUGE selection of different ice creams with large portions, friendly staff, great ambience. Each ice cream is unique and has a detailed description. Must try for all ice cream fanatics. read more
4 years ago
What sets this place apart is the variety. SO many flavors-- and not just your usual run of the mill flavors, but UNIQUE flavors. Their menu is extensive and requires you to tap into those fast reading skills, acquired from not reading any history textbooks fully, to get through them all and see what you want to have. They also offer hefty samples-- I tried three: the Corn to Run, Summer of Love, and Kokomo (key lime pie). I ended up getting one scoop of the Kokomo, which was so delicious for key lime pie lovers-- it had an intense lime flavor with bits of crust mixed in that added texture. The others were honestly great as well, and if I had more time I would have sampled them all. We came in at almost-closing time, and they started to get a bit busier, so that might have been the reason for this but the service could have been better. Although they did offer us samples, they were also extremely short with us, demanding that the next person in line order, and glaring me down while I was eating the samples I was given. The one scoop itself also feels a bit small for the price. All that aside, though, I'd definitely return to try some of their other special flavors! read more
My favorite ice cream spot in NYC is back! Came here on a weekend and had the best experience. The staff is always so welcoming and I'm always able to try flavors. I love the peppermint patty and butter pecan but the ooey gooey is always a crowd pleaser. Such a cute spot with lots of indoor and outdoor seating. I'm hoping they open more locations soon! read more
1 year ago
2 years ago
Average taste. Nothing special. $7 for this scoop has sealed the deal never to come here again. read more
4 years ago
For time visit was opening day when I tried the flavor created for the UWS. It was a small scoop so I can't say I really tasted all that's put into this ice cream. It was rich and good. I wanted more! I went back today to check it out as a paying customer. I've been leery over what they charge for 1 scoop because when you see the size of the cup it's so small!!! Either way I ordered a medium (2 scoops) to try 2 flavors. It cost a little under $8 with tax. I tried the Commodore which is supposed to have honey in it but it tasted more like caramel to me. I could barely taste the chocolate covered potato chips. This flavor is also considered one of the creamiest; before I even paid my cone almost toppled over. I also tried the Hopelessly Devoted to Moo. This has a vanilla base but it overall tasted more like a chocolate flavor. The pudding, which is like fudge, can definitely be tasted! Again, I might have gotten one piece of the black out cake that's in it. read more
2 years ago
The manager at the UWS location is extremely mean, rude, and racist. She was yelling at me, the people in front of me, and her coworkers. She treated the people in front of me like they didn't speak English just because she wasn't good at explaining things since she was yelling at them and calling them dumb to her coworkers. Everybody in the store was shocked and confused about her behavior, which was totally disgusting and inhumane. Someone like that should not be working in the service industry with that type of mean attitude and behavior. The other staff members were nice and I felt bad for them like they were being abused by their manager. read more
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