The Tri-Cities guys came out and serviced our tankless water heater. They wrapped all the pipes to…read moreprevent freezing. Super nice crew. Very helpful and reasonably priced.

They arrived 2 days early, the electricians needed training in doing their work .It seemed they had…read morenever done what I consider simple work .If something seemed difficult , they did not want to do it.We paid an exaggerated price for what was done.I paid but that is the last of it.

We had an issue with our propane backup for woodstove furnace (which heats hot water that…read morecirculates through the house). Not standard equipment. Avery H&AC was able to schedule someone quickly the week of Thanksgiving. Tech Richard Nixon (yes, that's his name) had never seen a system like it but quickly evaluated the problem and fixed it. Thank you, Richard, for saving Thanksgiving! PS. Appt. scheduled between 8-10 am and Richard was there at 8:10. Couldn't be more pleased.

We needed 2 new thermostats and were quoted $275 plus labor. What was installed were two lower…read moreversion Honeywell T4 thermostats that, at best, sell for $69-$89 each. We received a bill for $706!!! We were raked over the coals by disreputable business practices. On a positive note, the Tech, Mike was great. Avery has forever lost our business and we have moved on with a reputable company for new Heating/Air/Dehumidifier.

Found a leak from the main floor dripping from the ceiling of the finished basement on a Saturday…read moreafter 4:30 pm. Contacted my regular plumber (not Cox) and found out he was out of town on vacation. Finally called Cox after 5 pm. Was pleasantly surprised when he answered the phone. He had other jobs already scheduled but was able to come by on Sunday afternoon. (I had shut off everything I could think of so the leak had stopped. Was afraid it was the toilet by the kitchen.) He was able to arrive an hour earlier than he expected which was great. Long store short... he was able to diagnose the actual problem (wasn't the toilet) and the issue was resolved. Very professional, very knowledgeable, very personable. Nice guy and the cost was actually less than I expected for an emergency weekend plumbing call. Hope I never need a plumber again but I would definitely use Cox Plumbing again.

Mike was great! He got our A/C working again just in time…read morefor another heat wave. He is professional, friendly, honest and his prices are very fair too. I highly recommend giving him a call if you need some help with your HVAC system.

Michael was on time, did excellent job cleaning my two systems- explained fix needed. Quick and…read moreefficient. Highly recommend Comfort Repair Bradley USMC Retired GySgt

Dale Stokes was recommended to us by our trusted source for all things around a house, and we are…read more100% happy with both the recommendation received and the prompt and excellent service Dale provided. We are an 80-year-old couple, and my wife has a serious heart condition making her unable tolerate a hot environment. When our air conditioner motor burned out last night, we knew we needed help before the morning heat would send us to a motel. Dale arrived and had the motor replaced and the AC running cold before noon. I was impressed with his service and even more with the very reasonable price.

I highly recommend using Stokes Heating & Air. Dale is wonderful, polite, and takes pride in his…read morework!

I hired Matt do check the wiring on a ceiling fan that I hung but was not working. He responded…read morevery quickly to my request and scheduled an appointment in a timely manner. He was on time, friendly and professional. I was happy to learn about the skill set he and his company have so that I can use them again in the future. I highly recommend to anyone looking for property maintenance or improvements in the Tri-Cities area.

Hired Matt to come check out some of my gas piping it's still yet to be finished I can't get my…read moremeter put on until they decide to finish the work after being here 5 times in a row his men have come out here and I found out they've still not been paid in over 2 months I don't recommend his service

I was confused and upset by what others told me and who were just trying to help. Reid's came back…read moreout to take a look to make sure work I needed had in fact been done and that there was no water line leak under the house, but a kink in the dehumidifier which they even took care of that. Thank God for an honest plumbing company and giving me peace of mind knowing job was done and no more leaks!

Excellent service - prompt response & great communication. Very transparent on what had to be done…read morevs what would be good to do (but not absolutely necessary at this time.) Reid's got the referral from my home warranty company and I'm thankful it was referred to Reid's.

Very rude and overpriced, they were trying to charge me 3 times what a similar job normally costs…read moreand when i asked for clarifications they said that they do not have time and will be charging me $120 service fee without getting any work done.

DON'T USE THIS PLUMBING SERVICE!! To make a long story…read moreshort, Rick sent Josh to do a job in the beginning of December. It's the middle of March now and still haven't heard back from Rick. We paid 5,200 dollars. Something wasn't right and water was backing up in the sink now. The ground has been very dry for weeks and the water still won't drain properly. Rick never came by to see what went wrong and won't return any calls. This speaks volumes! He does NOT guarantee his work or the guy he sends out. If it's something he can't handle fixing then he will ignore you. This is the attitude of a back yard plumber not a professional. I will retract this review if Rick ever does decide to come and see what Josh did or didn't do that caused the problem of water backing up into our kitchen sink now. I have a feeling Rick just doesn't care!! So if you still see this review then go with another plumber.