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    6 years ago

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    Twin City Pediatrics

    Twin City Pediatrics

    (5 reviews)

    Ive been taking my 4 month old there sense she was born. They are AWESOME! I always see Dr. Brown…read moreand shes as good as it gets! I never have to wait longer than 5 minutes and the staff is always VERY friendly!

    Horrible practice... both locations. They are open on Sat and Sun, but if you make an appt on…read morethose days, they charge you extra. They don't tell you that when you make the appt. Their website doesn't mention it either. Website clearly states they are open on Sat and Sun, but they bill you for a charge that says "service when office is normally closed." WTF! In addition, if you ask a question during a child wellness visit, they will charge you for an extra office visit. Literally... at the end of our wellness visit, the Dr asked if we had any questions. We did. Again, no mention whatsoever about extra charges, but when the bill came, there it was... the full charge for the wellness visit and the extra office visit. Their excuse? We asked a question unrelated to the wellness visit. How are we supposed to know what's questions are ok to ask? It was about our childs wellness! If the question was out of scope, the Dr should have told us so and given us the choice to have the question answered. We've also been to the ER twice because these people are so money-hungry they won't call in a prescription for you. Scratched eye, simple anti-bacterial ointment would do the trick. Nope -- go to the ER if you want it. Kid had hives and we asked "Is there any medicine you can give her"? No, try tylenol for the discomfort... but go to the ER if lips start to swell. Lips swell later that night, off to the ER we go. ER gives a single dose of a steroid and kid is up and running around playing in less than 5 hours! Seriously... no medicine will help? BS! The Dr's are nice enough, but they will nickle-and-dime you any chance they get. The on-call nurse/doctors are absolutely worthless and will cost you thousands in completely uncessesary trips to the ER. Novant as the parent company has no interest in customer satisfaction. They will charge you for things you had no idea would result in a charge and won't take any ownership of the fact that no one told you there would be a charge. Seriously, avoid this place.

    Brenner Children’s Hospital

    Brenner Children’s Hospital

    (4 reviews)

    The staff in the children's emergency room were amazing! I love that they explained the entire…read moresurgery and recovery process to my 11 year old granddaughter who is having surgery.

    so I'm not sure where to begin! the doctor s and nurses seemed to be okay but my youngest soon who…read moreus having issues with his private area he's a baby fixing to turn 1 so they wanted to do a ultrasound and see what the swelling is! so me and my 3 waited for roughly around 7 hours to be told they can't figure out what it is! so there gonna refer us to a urologist. it gets even better after this! so we have been stuck here at the hospital overnight! it is now 8:04 am we got here around 7pm last night. because one of the staff who work here the ones who go park your car etc etc well when me and my kids were finally done and waiting to leave he gets in my car to bring it up to us and he seems to be getting a little irritated because he can't figure out how to start the car even know I told him I only have the emergency key fob so you have to place the key in the emergency pocket under the console I drive a ford flex and then severa minutes later he tells me to come on so me and my kids have to walk outside in the cold mind you this is around 1 am last night my sons are 6,3 and 1. but he told me he says I can't get it to start how do you do it?? I'm like okay all you do is place the key fob here then you press the push start button but guess what there was no button to press!!!! I was super mad and angry!!! because I am still making car payments on this car! how In the world do you break a push start button?!?! what an idiot please guys if you have any recommendations please let me know!! and please do not let the staff park your car!!

    Amos Cottage - pediatricians - Updated May 2026

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