I've been going to this group for the better part of a year and can FIRMLY assure you that this is…read moreNOT the company that you should be reaching out to for your mental health concerns. Over the course of a year, I have had countless appointments rescheduled, forgotten or cancelled all together, with or without my knowledge. It can take weeks to be seen again, and it's not guaranteed that the appointment will even happen. It is an ordinary and consistent narrative to be given the run around, via numerous excuses, to justify why these events are so repetitive, but nothing ever changes. Based on the consistency of these events I now understand how unprofessional this "company" truly is. They have no semblance of accountability and will waste your time, and God forbid you are in need of a referral letter. I was "on the schedule" to meet with the doctor who would be providing me surgical letters for literal MONTHS and have yet to receive a proper phone call from her, nor can I confirm that she even exists. The way they handle buisness is INCREDIBLY shady. This group will waste your time and keep you guessing, please DO NOT do buisness with these people. They are by far the MOST unprofessional practice I have yet to meet thus far in mental healthcare, period

From the owner: Post-traumatic Stress Disorder Bi-Polar…read moreAttention Deficit disorder Substance & Alcohol Abuse Sex Therapy Grief & Loneliness Work Related Stress Marriage/Family/Couples Counseling Emotional/Verbal/Physical Abuse Gambling Addiction Crisis Intervention Adult & Childhood Trauma Sexual Survivors Shame & Guilt Divorce Adjustment Anger Management Phobias / Irrational Fears Internet/Cybersex Addiction

I recently started coming here when my provider switched offices and I have had no issues. There…read morewas a bit of a wait and a learning curve with the portal in the beginning but once I got my first appointment set up it's been smooth sailing for me. Was able to put my insurance card info in through the portal when I forgot to bring it one day. My provider is amazing and front desk has always been pleasant and professional

I do NOT recommend this practice. The individual therapists and docs are fine, but I am disgusted…read moreby the cold, disconnected, confusing, and inflexible way in which they interact with their patients. Their billing policies are absurd and make me feel completely disregarded, especially considering the technological challenges of navigating their new portal. People come here for help and are instead forced to deal with a complicated, confusing interface, and then callously told that they have to pay a lot of money if they don't get the technology right. Months ago I was held liable for a session when I had to reschedule inside the 24 hours required, yet I didn't get any kind of compensation when my new therapist canceled on me TWICE in two weeks AT THE LAST MINUTE. Now I am being charged $165 for barely missing my video meeting with my prescriber, when it was the first time I had used their cumbersome and confusing new system, which told me that my browser was not supported, and sent me scrambling at the last minute to figure out the tech as I was trying to log in. I even called the front desk to tell them that I was having trouble, and I kept getting voice mail. I requested that the charge be waived and I was sent an apologetic and "understanding" message from Billing, acknowledging the difficulty dealing with the new portal, but refusing to waive the fee. That is fucked up. I will not be paying that $165 and I will not be seeking services from RCC anymore. Their platform sucks and so do their policies. Find another therapist or therapy practice.....this place SUCKS.