There are a few times in life when you find a gem of a helper, who not only does what you need them…read moreto do, but goes over and above. Joselyn at FRC Cleaning Services is just such a jewel. We hired her to help with our AirBnB turn over: we needed someone to clean the house, wash the sheets and towels, get the rooms ready for guests, and generally make the house shine. We tried other cleaning services, but they would leave things undone. Joselyn not only keeps every surface dusted and shiny, but she sets out flowers fresh from the garden on the coffee table! When she cleans the house for us personally, and not for guests, she puts out our own towels and makes sure that our personal effects are in order. (Once, she stayed all day to make sure all the laundry was finished.) Not only that, but she is super prompt and very responsive. I can text her at any moment. She even wished me a happy Mother's Day this year, with a sweet little e-card. It's not very often that you find an organized, responsive, thorough, friendly, and generous with her time and energy. I couldn't ask for better help. I hope Joselyn continues to build her thriving FRC cleaning service in Raleigh, helping many other AirBnB hosts with their house cleaning. She deserves all the success in the world!

I have been a client of Joselyn and her cleaning team for about six months. My needs for cleaning…read moreare a bit unusual - I don't have them come every week or every two for regular cleanings, but rather for special occasions with my guests or visitors. Since my schedule is not consistent, having a cleaning company that is amenable to this schedule is such a relief! I've never used a cleaning service before taking the advice of other friends and hiring FRC. They really do a great job, and communicate with me via text if there are any problems or concerns while they are cleaning. I trust them in my space completely. I pay them via PayPal, which makes it so simple, and they give me invoices so I can have records. Prices are super reasonable and they will come take a look and give you a free estimate. Highly recommended!

After family member passed my family & I wanted detailed cleaning. We were able to locate this…read morebusiness. The Mother did the dusting surface cleaning dusting curtains cleaning kitchen cabinets detail cleaning in the bathrooms. The son does the heavy cleaning like shampooing carpets- cleaning vents ceilings. I was amazed. They are very considerate & friendly. They do their jobs so quietly you hardly know they are in the house. Their prices are in with the modern day economy

So, I will be adding to this review after the job is actually done ;)…read moreHowever, so far Chris is amazing! Very good communicator. Listened to all my concerns and that I am a "texter". We just purchased a second home in NC. We live in AZ and so most of this has been done long distance which makes his good communication all the more vital! We had the entire wood floor sanded down and re-stained etc. Which left sawdust EVERY WHERE! We needed the house thoroughly "Wiped" down so that the painter can now come in and do his job without sealing saw dust permanently on our walls etc.! Chris came to the house and did a walk through. He gave me enough confidence to leave him with a key and allow him and his crew to go into my empty home with BRAND NEW wood flooring. He assured me they would take the utmost care to not scratch or ding anything. I totally believe him :) This is a small business which I totally respect and want to encourage the "American Dream". I hope that anyone reading this will at least give him the opportunity to bid your cleaning project!

Dunrite replaced sections of siding on our house with Hardiplank. They were incredibly nice and…read moreeasy to work with. The work done was perfect. Highly recommend.

My husband and I met with the Dunrite representative, Joe, in November requesting an estimate on…read moreseveral projects and we never heard from him again. I sent emails and left voice messages. No response.

Yuvy and her assistant arrived right on time. They both were efficient and very thorough in their…read morecleaning. Every inch of my house is clean and sparkling. They went above and beyond what I expected.

I've been using Yuvy's Home Cleaning Service for nearly a year now, and I couldn't be happier with…read morethe experience! I started with their deep cleaning service and have since transitioned to regular monthly cleanings. Every visit, Yuvy and her helper do a phenomenal job. Their attention to detail is second to none--my kitchen and bathrooms absolutely shine after they're done! And they do windows too! They are always punctual, polite, and incredibly respectful, which makes the whole process seamless and stress-free. If you're looking for a reliable, thorough, trustworthy, reasonably priced and professional cleaning service, I highly recommend Yuvy's Cleaning Service. Call or text Yuvy at 919-519-4480, you won't be disappointed!

The Labor Panes team is an exceptional group of individuals! The service was so good the first…read moretime, we had to use them again. As usual their service was exceptional! We look forward to using them again and highly recommend them. Warmly, The Parkers

Did a horrible job with window cleaning. We commented on the streaks left and stuff still stuck on…read morewindows. And this is not the top windows but the bottom windows of the house that I noticed issues. They said they would come by that day to review the work but they never did and are not replying to emails. Used them based on neighborhood recommendation but never again. They do not stand by their work nor do they have any quality control. Tim Cook is their Director of Operations and clearly only interested in getting their money but not doing a good job.

Monitor these people. You will schedule services and pre-pay for them. Then they will come and not…read moreperform those services and perform the others poorly. The cleaning team will then try to slip out a door quietly leaving without checking in to see if you are happy. There is also NEVER a team member who speaks English on the cleaning team. So it is always very hard to communicate on the day of the cleaning appointment. When brought to the attention of a co-owner said co-owner will gaslight you with a fake order form and insinuate you are not being honest about what you ordered and PAID for in advance!! Pictures attached to support my claims of gaslighting and the poor cleaning. I will agree the co-owner wanted to send the team back to fix a bad clean job however as you see in his gaslighting email, he still insinuates I didn't order and pay for additional services that were not rendered. Thank goodness I still had my original confirmation of what was ordered and paid for. I don't know about you, but I refuse to allow people in my home who insinuate I'm lying. After actually doing their research they DID find I actually ordered and PAID for services not rendered. Maybe they should have researched first and not insinuate. That would have saved a client and this BAD review!! We had paid $370 for the cleaning. Pictures attached show they couldn't even dust properly. The house still needs cleaning after they left. I only requested to be refunded for the services I paid for that were not rendered. The co-owner on his own accord ended up refunding the entire cost and then whined to me about how his workers did actually work. Well then Josue don't refund the whole amount. Nobody asked you to do that and then play poor me. I don't know what's gone on with this company but we are DONE and we can no longer support or refer to Ana's Cleaning. Edit to add after Ana's reply: We didn't fire you because of 1 cleaning mistake. Though we found the cleaning to be done very poorly. We fired you because your business partner choose to not believe a client (who was correct by the way) and expressed that in a way that came across as insinuating that I was wrong. Instead of doing the right thing first and INVESTIGATING what exactly happened. That's why we fired you and that's why we are leaving a bad review. Josue needs to be retrained on client customer service.

I've used Ana's cleaning services once last year and I never got around to writing a review. I…read morescheduled for them to come last Friday but 5 minutes after they arrived, the power went out due to the rain from Hurricane Ian so they obviously weren't able to clean. So they got me on the phone with the scheduler and they were able to get them rescheduled to the following Wednesday. They showed up on time at 830am and didn't seem to mind that my cat and dog weren't crated. I think they liked my dog a lot. I work from home so I stayed upstairs in my loft area while they worked. They got done with everything in an hour and 45 minutes which was great timing as I needed to present in a meeting at 11am. I added baseboard cleaning and oven cleaning and they did a great job. I think some of the baseboards were missed but it's not noticeable. My oven hasn't been this shiny since I first got it. I decided to sign up for a recurring monthly cleaning. I really enjoy getting my house deep cleaned and me not having to be the one to do it! I really love that they made my paper towels look cute, left a card with the names of the ladies that cleaned my house and gave me a cleaning rag!