I was hit with the ol' Bait and Switch. I was told that I would be provided a "free consultation" for a dental implant, however once I arrived I was told that the x-ray that I brought was too old for them to use (convenient) and that I needed to have another one done. So I paid the co-pay for what I was told was "just the x-ray" and proceeded with my "consultation". Fast forward 3 weeks, I received an additional bill in the mail for the portions of the "free consultation" that were not covered by insurance. I understand an estimate of benefits is an estimate, and is sometimes off slightly. I called and asked for a breakdown of where my copay went and all charges just to get a better understanding of the situation. Upon speaking with Greater Charlotte I found out what actually happened was: I was actually charged for the " free consultation" and the x-ray. Half of the co-pay was applied to the "consultation" and the other half to the x-ray. ( I was told that I was only paying for the x-ray). The team members that I spoke with over the phone were not rude in tone, but very passive aggressive. They apologized " that "I" misunderstood, and "I" didn't know how things worked, and that it was all the insurance company's issue and had nothing to do with them", even after telling them my issue was with what THEY told me. The remaining balance was not a large amount (roughly $30), however it was principal at this point. The crazy part is, I was in the process of actually using this office to complete a very expensive procedure that I intended to pay for out of pocket. As a businessman I operate largely on principal. Fool me once, (tell my my consult is free then charge me for it) shame on you. Fool me twice...... you can't get fooled again. ISO a trustworthy Oral surgeon. read more

I hadn't been yet but I think it's going to be a three-star because they could give you a tour of the office and Sammy rooms and all work could be done read more

I hope never to need the services of an oral surgeon again, but in case I do I feel better knowing of Dr Marashi. The Doc's calm competence with the help of his super nice staff transformed what was an inherently painful and "let me out, I'm freaking out" situation into a mildly unpleasant but bearable experience. I'm not going to pretend that having tongue surgery was "fun" but under the circumstances I could have not expected better. Thanks read more

When my daughter needed to have her impacted wisdom teeth removed, we were referred to Dr. Marashi by her Orthodontist. We were very pleased with the level of care she received. Because my daughter suffered from asthma, Dr. Marashi recommended that the procedure be done at CMC-Pineville instead of his office, just in case she had a reaction to the anesthesia or had problems breathing. The pre-op and post-op care was was very good and thankfully there were no problems during the procedure. The swelling afterwards was pretty minimal considering... and she had no bruising and no other issues. We both felt that Dr M and his staff were very professional, helpful, and friendly. I would definitely recommend him for anyone needing a good oral surgeon. read more

I was on an extended vacation in North Carolina when I started having unbearable pain in my lower jaw. I saw a dentist out in a rural area, who told me I had an impacted wisdom tooth, but said he didn't feel comfortable extracting it. After toughing it out for about a week, I couldn't stand it any longer and started calling every oral surgeon in the Charlotte area to see who could take me within 24 hours. Dr. Marashi's office got me in for a consultation the same day, I believe, and scheduled the removal for the next morning. I opted for full sedation, even though it wasn't going to be covered by my insurance, because I just wanted to get it over with in the easiest possible way. The day of the visit, everything went great. He and his staff were calm, professional and welcoming. He handled the IV sedation himself, and I didn't feel a thing. One minute, I was lying in the chair in excruciating pain, and the next, I was in the recovery room, and it was all over. He sent me home with detailed instructions, some prescription pain medication, and an antibiotic. I used the pain medication the first night, and then was able to switch to Advil the next day. I had some tenderness in the area, but absolutely no facial swelling or bruising. So why not five stars? Because Dr. Marashi was supposed to call and check on me that night, and he didn't. He also didn't return my call when I left him a message about a concern I was having (which turned out to be nothing). Is that a huge deal? No, but it made me feel like I received a lower standard of postoperative care because I was a one-time patient from out of town. Another reason for the four star review: when I got back to Chicago, I started experiencing pain around the area where the wisdom tooth had been removed. I assumed it was a dry socket issue, but my dentist discovered that I had an infection and significant bone loss in the molar adjacent to the site of the wisdom tooth removal. He thought it was possible that the pain I had been experiencing in North Carolina had been caused by these issues, and not by the wisdom tooth. After battling several infections in the molar, and months of pain, I ultimately had to have that tooth removed, as well. Maybe Dr. Marashi was aware of these issues, but he didn't think they needed to be addressed right away. Or maybe he didn't notice it at all. To be fair, I told him that I had an impacted wisdom tooth when I came in for the consultation, so he was probably just focused on that. Those frustrations aside, I would go back to his office in a heartbeat if I ever needed oral surgery in the Charlotte area again. Dr. Marashi has a very calm and professional demeanor, which means a lot when you're in pain and you just want someone to take care of you. His staff was also very kind and comforting. And after all the horror stories I had read about wisdom tooth extraction, I was truly shocked that I had no swelling and such minimal pain. So, all around, a good experience. read more

I had a wisdom tooth extracted by Doctor Marashi and had an excellent experience. The procedure was performed under sedation and the recovery went incredibly smoothly. After a few days, I had concerns that I might be developing dry socket. Upon contacting Dr. Marashi's office, they arranged for me to come in that same day, at which time he was able to reassure me that everything was healing well. While wisdom teeth are never fun, I couldn't have asked for a better experience. read more

I'm a fan. Dr Marashi has helped me on several occasions. Always easy to deal with, explains things clearly, ensures comfort during procedures, highly credentialed, plus he has a kind nature. If I ever need oral surgery again, I would go back to Dr Marashi. read more

Amazing doctor! Love how he explained everything to us before and after our daughters surgery. She was in and out of surgery and he performed it perfectly. Would definitely recommend! read more

Be careful guys. He looks ok but a simple surgery costs over $11,000. U want a big surprise?? Always check and check!!! This is not a joke.

I hope to never have to go back to an oral surgeon again. But if I have to....I certainly know where to go! I was referred to Dr. Marashi by my dentist Dr. Ostrow to have all 4 of my wisdom teeth extracted (and 2 were impacted). I was so scared, but Dr. Marashi put my mind at ease as soon as I got in his chair! Here is my breakdown. Pros: 1) He is very professional and courteous. He takes the time to explain to you what is going to happen and how it is going to happen. There are no surprises. You are well prepared by the time you get in the chair. 2) I chose the sedation because I was a wimp and very scared. It worked great. I have a medical condition, so I could not be sedated 100%, but to be honest it didn't matter. I felt fine and comfortable. 3) Dr. Marashi is very personable. When I got in the chair he talked to me about movies and what I did today. Honestly, we were chopping it up like we were old homies. 4) He is on time. 5) He checked in on me on the evenings after I had surgery. He personally called me to make sure that I was feeling okay. Now that is first class service. 6) He is cute too! 7) No pain! I did not have any pain whatsoever after my wisdom teeth extractions! I even went out to eat at the Olive Garden and had a full meal afterwards (and 2 of my teeth had to be cut out)! Cons: 1) He doesn't take insurance, so you do have to pay for the surgery! But who really deals with insurance anymore??? It's worth it to pay for his services. Bottom line: I can't recommend this guy enough. I don't want to be put in a position where I need oral surgery again, but if I do I am going to Dr. Amir Marashi! read more

Dishonesty at its finest , I went to this dental office on a friend's referral, I was told I was getting services at a discounted rate, only to find out I was not discounted at all, and charged the full normal office fee. Thumbs down , no stars!! Dishonest office and staff. read more

After losing a tooth to repeat gum infections I was referred by Dr. Ostrow to Dr, Marashi for an implant. The first surgery was a bone graph/sinus lift to prepare the area for the implant. This sounded like a big deal and I was expecting it to be a difficult experience. Turns out I had only minor swelling and only took 2 advil the next day. My follow-up visit confirmed I had healed perfectly. The next surgery was to put in the implant, again nothing to it and my follow-up again confirmed perfect results! I highly recommend Dr. Marashi to anyone, he is totally competent and extremely caring and friendly as is his staff. I actually look forward to seeing them, couldn't ask for better!!! Love you guys!!!!! read more

The front desk personnel were professional and friendly and patiently answered all questions. We were told what to expect in advance and throughout the process. The doctor followed up/called the evening of surgery to check on my son's recovery. We had a very positive experience at this location and highly recommend this doctor and would choose him again for wisdom teeth extraction. read more