My daughter was experiencing back pain and insisted on scheduling an appointment as an existing patient , at Amethyst Chiropractic. When she called to schedule the appointment she was quoted a price of $60 and was told to bring her insurance card. Having gone there previously she felt as if she could trust this place, especially since they were the place that had availability on her only off day. After her adjustment, she was charged $100 after the appointment. As soon as my daughter called me and told me this information I felt as if these people took advantage of my her who bless who heart is busy enough as is with work and college. I took it upon myself to call the clinic and figure out what had caused this misunderstanding so that my daughter wouldn't have to worry about it. The lady who I spoke with on the phone told me that it was more expensive due to the insurance card, which she was told to bring, with the idea that insurance would lower the price if applicable, not raise it. Instead of the receptionist understanding, she tried starting an argument and picking a fight, and then proceeded on to tell me "do you argue when you go to the doctor???". For a place of business, to charge double after quoting half as much and then continue to hang up on a client is not at all professional nor is it the way a business should want to treat their clients. The chiropractor I have been going to since 1998, Dr. Sands would never treat his patients like this EVER. There are many other great options to receive chiropractic service from, this will not be a place of business I will return. I will continue to share my experience (posting in ALL SOCIAL MEDIA) of the poor customer service and rude receptionist we encountered.
This is bad business!!
I do NOT recommend your chiropractic services at this business read more
