I have never dealt with any company like The Repair Shop!!! Tom is amazing-we had another company…read moreattempt to fix my dishwasher....never fully happy with their results......Tom figured out the real issue.....would recommend him to anyone!!!

Tom was recovering from a broken foot & was on reduced hours BUT he came to my house to unlock my…read moreWasher so clothes wouldn't spoil. He unlocked washer but had to order a new "washer brain" to repair washer. Very knowledgeable. When I needed Repair Shop again, I didn't mind the couple of days it took as someone else may have needed an emergency repair. Wonderful people.

Quick response. Arrived on Monday and assessed the problem, ordered part and the refrigerator was…read moreback in working order by Tuesday afternoon. Courteous, efficient and reliable. Thank you

Mike was a great man. Mr freezer was leaking and I called him and he came out fixed the problem…read moreright away. Very nice man to meet and talk to. Would highly recommend him!

I'm extremely disappointed with my experience with Becker's Appliances. The technician who came out…read moreto look at my washer was nice, but the actual service was unacceptable. I paid $147 just for the service visit, and after looking at the washer, I was told he thought the problem was the shift actuator. For someone I hired as a professional, I expected an actual diagnosis not a guess. Even worse, the technician did not leave everything the way he found it. The drip line for my dehumidifier had been removed from the drain pipe, which resulted in water spilling everywhere. That is completely unacceptable and extremely unprofessional. Then I was quoted approximately $480 for the repair. My washer is only around $699 brand new at Lowe's. So I'm supposed to spend nearly $500 repairing an older washer based on a diagnosis that was essentially "I think this is the problem"? At that point, what is the justification for repairing it when a brand-new machine is only a couple hundred dollars more? For the amount I paid just to have someone come out, I expected a proper diagnosis, competent service, and for my home to be left in the condition it was found. I received none of that. Very disappointed. I would not recommend Becker's Appliances for appliance repair.

Had repair on LG refrigerator. Technician knowledgeable, efficient, and pleasant. Fixed the problem…read moreand installed a small part so that problem would not reoccur. Cost was about in the middle of the range I was given over the phone. Very reasonable. Would call them again for any appliance repair.

The service call came because my LG refrigerator was shutting off and showing an error code. I…read morehad to unplug and replug the refrigerator to reset to keep some semblance of cold inside. The technician answering the telephone was very pleasant. He gave me a choice of times. The initial time was later that same day I called! Another time was given in the event that the technician was unable to make the timeframe I first chose. The technician then later called to ask if he could come early!!! YES! He came out, explained thoroughly what the code mean and what he felt the issue was and fixed it immediately. He also explained another issue the code could mean but thought that it was only the fan issue and not a coolant issue. So he fixed it quickly and ensured I knew to call him should the issue reappear. I was very pleased with the honesty and integrity of the men in this company. They chose to do their business in honesty, not overcharging for service not necessary. Because I am an older woman, many companies seem to try to take advantage and overcharge. NOT THIS COMPANY!!! CALL THEM! I now have a fully functioning refrigerator that has been going strong. The whole cost was less than $100. The technician even gave me information on what to ask for at Home Depot/Lowes to fix the issue of re-hooking up the water line after the water line was moved during a downstairs complete remodel.

U.S. Appliance Services is the only appliance repair company I use in this area, and after two…read moreservice calls I don't plan to change that. The call that sold me came over Labor Day, when the freezer side of my refrigerator needed repair. I didn't have their contact information handy, so I started working through every local shop I could find online. Plenty of them advertise 24/7 service, nights, weekends, and holidays. Every one with a website had a closed-for-the-holiday notice or an out-of-office message up, and not one of them got back to me. U.S. Appliance Services did, and quickly. Over the holiday, it felt like they were the only repair company still in business. The only reason this isn't five stars is timing. They already had other jobs booked, so the repair itself happened a couple of days after the holiday. That was reasonable under the circumstances, but a same-day visit would have made this an easy five. When they came out, the visit was quick, efficient, and clean. There was no sales pitch, no push toward an upgraded repair, and no attempt to sell me anything I didn't need. Pricing is clear and transparent, and it's reasonable for this market. My first call with them, about a year ago, was for a dishwasher. It turned out they couldn't fix it, so they charged me what amounted to a service-call fee instead of billing me for a repair they didn't make. I ended up replacing the dishwasher, but that kind of honesty counts for a lot with me. One practical tip: text them. They'll answer messages through Yelp, but texts usually get a fairly quick reply. This area has no shortage of businesses that say they repair appliances. Far fewer seem to have the capacity to show up when you need them. U.S. Appliance Services does, and as long as I live here, they're my first call.

Nate was very professional and worked to find the solution to the problem with our dishwasher…read more Nate is friendly and we were very pleased with his work ethic. I would highly recommend that you higher him to fix your appliances.

I contacted Sneath Appliance Services about a service call for my failing refrigerator. Nathan…read morecontacted me quickly to understand the symptoms and to explain his service rates. Nathan also understood that I was reluctant to spend money for a service visit/repair that could exponentially exceed the value of this 20+ year old refrigerator. As a result, he provided me with several troubleshooting tips that I performed to help narrow down the root cause of the issue. I was able to check these things the same evening and share updates with Nathan via text. Once again, he responded promptly (after hours), and determined that repairing this refrigerant leak was going to be expensive. I credit Nathan with saving me a lot of money to repair an old refrigerator and, at the very least, money saved for a service visit which would've resulted in the same answer. In conclusion, Nathan was polite, professional, and a great communicator. He didn't charge me for his remote troubleshooting or the pro-tips. I highly recommend Nathan at Sneath for servicing all your appliances.

Excellent service They are friendly, patient and reliable…read more Great service and creative with installation when necessary.

We ordered a part for our gas stove intending to replace it on our own. When we got home and looked…read moreat the job it was decided we would call a professional instead. We never even took the part out of the box! The professional came 2 days later and promptly told us the part WAS BROKEN. Now we would not have known that, we would have assumed it wasn't the actual problem and bought another stove. The repair guy luckily had another with him, replaced it and was in and out in 20 minutes. We then went to B&K to return the BROKEN PART, and was only THEN informed of the no return policy. What kind of crap policy is that anyway? My husband was FORCED to exchange it for another part (THAT WE DONT NEED) in order to get SOMETHING BACK in the form of a refund. So now I'm stuck with an ignition switch for a gas stove, and forced to sell it on my own if I want the rest of my money back. Thieves and crooks is what they are. And it's a damn shame because they've always been good to deal with. I am done dealing with them. I will use someone else or Amazon or eBay from now on. Good luck staying in business with sh!tty service like that.