I went to tour a property out in Ellensburg. I called and they scheduled me last minute, which was…read moreappreciated! The person giving me the tour was late, but communicated that to me - and since he squeezed me in last minute, I had no complaints. When touring the property, he asked my budget and what I was looking for in a living situation. I explained, and he asked if he could show me one more property that would fit my "wants" in a house. I said yes, and he showed me another property that fit what I was looking for. So far, I've only had good experiences with Century 21 Property Management.

I have had slumlords in Philadelphia better than Century 21 Center Point. I moved in on January…read more10th 2025 to 707 east 7th avenue. The first thing I noticed was that the yard was covered in dog shit. I wanted to clean this up but no trash bins were left, despite it being explicitly in the lease that the landlord pays garbage. After about a month of back and forth the landlord sent their own trash service, which did not include recycling. If we wanted that we could take it to the dump ourselves, on days the dump was open and I was not working (this wound up so inconvenient I just threw out recyclables). I asked centerpoint to fix our fence as it had nearly blown down in a wind storm. They sent someone over after a few weeks and he shot a few screws into the fence such that it is standing but barely. After all this I wrote a bad review and Joe called me describing himself as the owner begged me to take it down, promising to fix the issues. He gave me a gift certificate to the steakhouse by the highway. I decided to try to let things go. But we continued to have unaddressed maintenance issues including floorboards in the deck rotting and a sharp tree branch dangling precariously above our walking path. The staff at center point just become more condescending and rude as time went on. This finally culminated in getting a water shutoff notice in the middle of the summer drought. It turns out the homeowner hadn't paid the water bill as stipulated in the lease, so the city of Ellensburg shut the water off on me and my two cats in the middle of a drought. That's when I knew I would not be renewing. For months I have let centerpoint know that in writing, that I planned to be out on January 1st, but nonetheless they have tried to charge me January rent. I have to strongly encourage anyone considering renting with Center Point to not get entangled with this group of scammers.

I am leaving this review after exhausting all reasonable attempts to resolve matters privately…read more My experience with Accolade Property Company was marked by consistent deflection of responsibility, a lack of good-faith engagement, and a pattern of minimizing serious tenant concerns rather than addressing them. At no point was I disruptive, unreasonable, or unwilling to cooperate. I documented everything carefully and communicated clearly. Despite this, Accolade repeatedly reframed legitimate issues as personal problems rather than property-management responsibilities. When financial and disability-related hardship became unavoidable, their response was not accommodation, problem-solving, or even neutral professionalism--but distance, delay, and dismissal. What concerns me most is not a single disagreement, but a pattern: Legitimate complaints are reframed as tenant "issues" Accountability is avoided through technicalities Empathy and discretion are notably absent Tenants are left carrying consequences that management helped create or worsen I am aware that some negative reviewers are possibly portrayed as unreliable or "mentally unwell." I want to be very clear: this review is based on documented interactions, timelines, and outcomes--not emotion. Anyone reading reviews should pay attention to how often serious concerns are dismissed rather than answered. If you are a tenant dealing with financial strain, disability, or any situation requiring fair-minded property management, I strongly recommend proceeding with caution and keeping meticulous records.

This company needs to be checked by BBB charging holding fees not returning them . They could have…read moreseveral families trying to rent same house and not choose any. Seems like a shady company .

Wayne Stroscher is a long time agent here. The hardest working man in real estate. Wayne has…read morebeen my realtor for many years now. Securing several properties. The consumate professional to a fault. Always going the extra mile to insure every detail is given attention. Shepparding transactions to the bitter end. Beware!!! Wayne will not let you forget him. Expect handwritten "love notes" on at least a monthly basis once he has you in his data base. You can however, call him anytime if you need referals on other real estate professionals. Give him your business and your referals. You will not be disappointed.

I can not recommend Remax Community Realty for property management. Consistently fail. Lots of…read moreexcuses, no action on basic property issues. Failure on basic communication.

My room mates and I had Jim of Libenow Property Management as a landlord and he was an absolute…read moregodsend. He took over for our original landlord (from a different company) and completely turned around what had previously been an unhappy situation. He was incredibly professional, helpful, and honest and he was easy to contact whenever we had an issue. Jim also was incredibly friendly and fun to chat with and always willing to work with us when a problem arose (such as a room mate leaving mid lease.) Libenow Property Management does an excellent job of maintaining that important landlord-tenant relationship, which helps so much with the stress of renting. Awesome company and a wonderful landlord.

This is the most unprofessional company I've ever dealt with. The office cannot do their jobs if…read morethe owner isn't in town - or so was their excuse. There were many times I couldn't get paid as a property owner for rent or find out important financial information if he was out of town. I couldn't get call-backs when he was out. That excuse was given multiple times. There were problems with the renter several times. At one point when I expressed my concern about the cost of dealing with her, wanting to brainstorm with Jim, the owner, he attacked me on the phone for 20 minutes. He didn't try to collaborate. He just attacked me. I was crying. While being attacked, crying and trying to defend myself, he told me he didn't feel safe. I couldn't believe it. He is a bully. Someone who attacks and then claims victim. Among his staff, Alex is always professional as is Estelle, though she was very hard to reach. Alex did what he said he would.

We purchased a home 3 years ago with Jennifer being our agent. We asked her why this home had…read morebeen on the market for 4 months and she replied that it was not unusual for this area. We trusted her. We later discovered that it is well known that this area of the valley has high iron levels in the water making it unusable without major purification and the soil is rocky that you can not even plant a flower garden. She was more interested in her commission than helping us find a quality piece of property!

Erich Cross - Ellensburg…read more Erich imperssed us as diligent and well-informed and was a pleasure to work with as we searched for a new home in the country around Ellensburg and working on an offer and counteroffer. Although we ended up finding a home in Sequim, it was really a matter of luck in which of the two areas the right home would first appear.

We initially started working with Gina somewhat randomly (just clicked a name on Zillow to request…read morea house tour). That random selection sure paid off! Gina and her husband were a pleasure to work with. They have in depth knowledge of the Ellensburg market, listened to what we were looking for, and found us the perfect home! Gina worked hard to get paperwork put together quickly when needed, and always had clear answers to our questions. As first time homebuyers, the process can be daunting, but I had no worries that Gina was steering us in the right direction. Gina will certainly be the first person we talk to for future real estate transactions in the area!

From the owner: We do all real estate transactions from residential to multi-familty to commercial.read more

First time home owners and sellers here. Colleen was our agent when we bought our house, and when…read morewe sold it. In both cases she did a fantastic job of helping us through the process and getting us a great deal. We had initially considered selling the house on our own, and I am so glad we didn't - Colleen's advice ended up getting us 40,000 dollars more for the house, and we got two offers in the first day (including the one we accepted). Our offer ended up being higher than the listed price, too. She helped us figure out repairs, got amazing photos taken for us, and basically made the whole thing roll smoothly from start to finish. Whether you are buying or selling, you should absolutely talk to Colleen.

I had the greatest experience with Colleen! I have never been on the sell side of a transaction…read morebefore and was unsure what to expect, but Colleen took the lead and helped guide evey step. Also being out of town I expected it to be more challenging but I was able to be very hands off as she coordinated with my tenants, handy man, plumber, etc for me. I highly recommend working with Colleen and will if I need to in the future.

Very difficult owners to work with. I signed a new lease for the fall and needed to break it in the…read morespring. My lease clearly stated that I only owed the amount of rent until a new tenant was found. I happily paid it. The owner stated that I needed to pay additional thousands of dollars in costs of finding a new tenant. I shouldn't have to explain the RCWs in her lease to her. Find somewhere else to live.

After a phone call with the American Family Insurance agent in Ellensburg, I did NOT feel like my…read moreconcerns were valued, and statements were made that made me realize how important customer service really is. If this rating system would allow less stars, I would choose zero. I believed I could do better and went straight to Allstate in Sunnyside with Casey Huber. Such a great customer service experience from Juliet! Allstate was accurate, thoughtful, caring and knowledgeable; indicated that a policy would NOT be cancelled without a personal contact or phone call (to ensure something didn't go wrong). They went the extra mile to confirm that my home was insured within hours, and double checked via a 3-way phone call to make sure escrow had the necessary information they needed, etc. I felt like a valued customer and will continue to take my business on multiple rentals to Allstate.

Steve and his team have been amazing to work with. Always on top of things and the whole crew there…read morehave been extremely helpful. They have the "it" factor where they can balance the fact no one wants to talk about insurance with providing real and tangible professional advice. Could not recommend the agency or the team more.