The owner Britt Hollingsworth is horrible. He said over the phone that he took my insurance. He did…read morenot show up for patient i take.Then i had to call him the day before my surgery to make sure i had a ride to the hospital. He barley got me there. He had four days to come to my house for signatures, after surgery. And then didnt take my insurance. I had to pay out of pocket over 2,000. He was rude, accused me of lying about me taking so long to pay him. When i did not receive the bill for months. He taljed tacky , was angry. And i paid him as soon as i did receive any money. then after i told him to never contact me again. Then i asked for him to be professional and send me a receipt. He was a terrible person. And never sent it.. Do not use this service..

I was surprised also. In first talking with him I felt like we found the right organization for my…read moresister's home care. Then the first charges happened on my card. I called him. Asked for the invoice I assumed my sister received it but I got it and then had someone else in the business look at it and they indicated I was over charged by at least 20%. But my sister seemed to like the people so we went on. This week my credit card company notified me that possible fraud on my card. Realized it was possibly visiting angels so sent Britt an email asking if they had charged the card because i nor my sister had not received an invoice. No response, but looked and my card continued to get charged again that morning. I was out of the country but called Britt since he had not responded to my email. Indicated to him that had possible fraud but he said he had charged it. I said ok but I never received an invoice from him. He said he always gets payment first then gives us an invoice of charges..... I said that is unusual. Most all companies bill the services so the client can review that charges than is paid. He argued with me and became rude after he maybe saw I was catching him in a possible unethical business practice. Any company I know would never have a problem showing the client what service is being done for the Payment. The other visiting locations in the area seem to have positive reviews reviews but this one in Plano does not. We have decided to find a more reputable service in the area. Look closely before you make a quick decision on a slick talking marketing rep.

Sharon Gray and Tina Adeniregun were amazing. Their gentle nature and easy going spirit helped put…read moreme at ease knowing my dad had someone close by during his difficult transitions after a horrible fall. God bless both of you. Sincerely, Carolyn Russo

When Lisa Quinn came to our home for the assessment. She was very quick and fast with it, like she…read moredid not want to take a lot of time with it . She did not correctly write down everything that was given information to her. She said that we would have to wait for the special request we made for a caregiver. I had no idea it would be two weeks and when the care giver showed up. She had another assignment and that took on a life of it's own making her unavailable for our time slot. I had no choice but to leave this company. I was told by Lisa that she had two caregivers to send in place of the one we had. Strange that suddenly this is a given choice when it should have been offered before when the caregiver could not meet the request of time with us. A company is only as good as it's employees which should also be taken into consideration of qualifications .

I received a horrible second degree burn on my leg last week and Jo Alch has been coming over daily…read moresince my accident to clean and re-bandage my burn. She is amazing. She is the most caring and most gentle person I have ever met. From the first day she treated me like we were old friends. I was comfortable around her from the first minute we met (which I feel is super important when it comes to someone in the medical field). She sympathizes with the fact I'm in pain and does everything in her power to make the cleaning of the wound as bearable as possible (if you've never had a bad burn, this is practically impossible). I wish I could give more than five stars, I highly recommend her!

From the owner: Home health care agency dedicated to providing compassionate in-home care for your loved ones. Our…read morelicensed nurses and skilled caregivers provide critical care services, long-term and managed care along with other personal health care services that allow our clients have an improved quality of life at home. Our mission is to offer these skilled services by our compassionate and professional personnel to those who need help caring for themselves. We feel that all of our clients, regardless of their station in life, deserve to have the best health care possible. Our job is to care for our clients so they can maintain their independence in the comfort of their own homes. Call us today for a consultation!

I was overcharged for the transportation from my home to the hospital and the transport back to my…read morehouse. Jayne

I had a Back procedure done 12-28-21. I needed a round trip, pickup from my house and take me too…read moreBaylor Hospital, and pick me up and drive me home. Mike the owner of the Company, handled my case himself. His charges were 75% cheaper than the completion, totally awesome was his services, on time and prompt on the pickup both ways on this procedure. Mike, and his Company are 100% legit, professional, and treated me with 100% respect and Integrity, at all times. I will definitely be using him again. Baylor's pain Clinic in Plano, took his card as well and will start referring patients to him as well. He and his Company is the Best in the DFW area. 100%. The best in DFW for Transportation services.,to and from your Hospital or Clinic. Actually this review deserves a 6 star if I could give it.

I'm so grateful I found A Friends Place Adult Day Services for my mother who has Dementia that…read morelives with me. The staff is so caring. She has been attending for over 2 years. She comes home each day so happy and more alert because of the socializing and fun activities they do during the day. I can't say enough praise about the service they provide. They even started providing transportation to help get her to the facility. This was a huge help since COVID changes disrupt our family schedule constantly. I can count on the staff and facility to provide the activities and attention we are not always able to provide her due to work or school schedules. The staff and facility are such blessing to our family and community.

My wife, who suffers from Early Onset, has recently started going to Friends Place a couple of days…read morea week. She loves going. The staff is incredibly helpful and caring. The activities are fun for her, and she always comes home with a smile on her face. It is a great care facility.

I can't say enough great things about Prominent care and Denise. We were in a bind finding…read moretransportation to Dialysis for my Mom from West Mckinney to Frisco. All the companies we contacted would not cross city boundaries. Denise went out of her way to make this work so I could go on Vacation. It was so nice to not worry if she was going to get there and picked up. We look forward to building a continuing relationship with them. Thank you Denise and the Prominent care team.

I was in need of transportation for my elderly father to go from one rehab center to another ASAP…read more I found Prominent and was immediately put at ease by Denise who took my call. She quickly made the arrangements and kept me updated throughout the process. There was a small additional fee due to the same day request but it was minimal and I was grateful they could accom odate us with such short notice. Antonio the driver and his associate were helpful and courteous and helped my dad get in and out of the vehicle and escort him to his room. They truly helped us out and took great care of my dad - will definitely use them again. : )

My father lived at Sunrise for just over a year. The administration and staff of Sunrise were…read morewonderful. Their care, and attention to their residents is amazing. Our father had Alzheimer's and spent a year on the memory care floor. This of course, was a difficult time for him and our family. Sunrise staff cared for him, just as we would. Thank you Sunrise Plano for making his end of life as good as it could have been. We will never forget you.

This is in regards to the posting from a couple of days ago regarding Sunrise of Hillcrest at 635…read moreand Hillcrest. This has to be a boguss posting because I have recommended this community to dozens of people and know the Susan this person was commenting on. Susan respects ALL people and would never says the "n word" and would never refer to gay people as "you people". Never. It is a shame that a disgruntled employee or anyone else who has an issue with someone, would post an untruth about someone this way. Susan has the respect of her residents, their families, her employees, as well as, healthcare vendors in the community. There is no one that I would trust more to take care of my Dad or any other person I care about than Susan and her staff at Sunrise of Hillcrest. ~Rev. Angela Campbell

Excellent, caring and responsive care team and management staff. Solutions based and…read morecompassionately serving our Dallas market. 5 star market partners! We love them! Thank you for your dedication and loyalty to the community!

I've had the best experience here. And it's not just for Seniors! I'm 54 and was released from a…read morerehabilitation facility and needed help showering, dressing etc. They sent the most wonderful caretaker. Highly recommend!

The Legacy at Home provides superior care to their patients. The care team goes above and beyond…read moreto support their patients and the families with compassion and skill.

We have been using Legacy at Home caregivers for our mom off and on for over 5 years. We have had…read morewonderful experiences with them. There have been times we've needed caregivers 24/7, and there have been periods of time when we've only needed a caregiver for a few hours here or there to support mom while venturing out to a doctor appointment. Legacy at Home is flexible and allows us to shift between mom's needs with very limited notice. After a recent fall and an ER visit, mom was sent home about 10-11pm. With a few hours advance notice, we were able to have a caregiver meet her at her facility and stay the night with her to provide the support she needed. The schedulers are fantastic and the caregivers are warm and loving. If for some reason a caregiver cancels at the last minute (car accident, illness, dangerous weather, etc), the scheduler on duty will work tirelessly to find a replacement caregiver and they will call back with regular updates on their progress - no matter if they are successful in locating a replacement caregiver or not. And most of the time they are able to find a replacement caregiver. They have amazing people who are caregivers. Many of them have made this their career choice and they want to help and support their patients. It may take a few caregivers before you find the right personality match between your loved one and the caregiver, but once you find the right matches, it's a wonderful thing! The caregivers select their preferred schedules and patients and you start to see the same people over and over again because they form very sweet caring relationships. The caregivers may even text an update here or there, if you also form a relationship with them. I highly recommend Legacy At Home. They have provided significant peace of mind for our family knowing our mom is being well cared for every day.