The rating would be a zero, if it were possible. I'm an existing customer of AmeriGas, and ordered propane 10 days ago and still waiting. Their customer service was offshored and they are not equipped to solve problems, or even provide "average" customer service. They have no way of putting you in touch with anyone in the local office. Three times, we received a text indicating that they'd be here the next day, but still a no-show. They indicated attempts of calling us, but no missed calls on our end, and we've been home the entire time. The move to offshore/centralize customer support is a profit margin move, and adds absolutely no value to the customer. If you're looking for a new propane supplier, stay away from AmeriGas and find someone local that can provide the customer service you deserve. read more