I bought a house, and it came with an approximately 500 gal propane tank about 55% full with…read more"FERRELLGAS" written on the side. Long story short, litterally blowing it up would have been a lot less hassel. I had to report them to law enforcement! This house was being converted to electric, because electricity is cheaper than propane. I collected the numbers myself. Ferrell's propane is 1.89. Other companies' propane is around 1.40, and the equivalent amount of electricity is roughly 0.80. I called Ferrell and told them to take their gas back. However, every time I called them, they either gave a BS reason why it could not be moved or gave a variation of, "We don't know what you're talking about." This lasted about two weeks. One day out of the blue, a guy in a Ferrell pickup arived with a special trailer. There was absolutly no notice given to me about his arrival. I asked him "Are you here for the tank?" He replied, "Yes." I was blown away! Unfortunately, he claimed he couldn't take the tank, because it was full. He claimed it had to be pumped first! He didn't say when it would be pumped. Next day I called Farrell again. I asked when I could get rid of this tank. To my surprise, they said they already had a guy on the way to pump it! I was away from home, so I told them, "Tell the driver to wait till I get there. I'll be there in an hour." Less than an hour later I arrived at my house. There were tracks leading to the tank. There was also a note on the door that simply read, "Call us," followed by a number. Due to Ferrell's lack of customer service, I had put a lock on the tank earlier just in case. It just paid off. I called the number. They said, "You need to remove the lock on your tank." I replied, "I told you to tell the driver to wait till I got home." A long arguement followed as usual. They denied sending a truck out there! I demaned to talk to the manager. During the argument with her, she said, "We can not credit you for the gas." I asked her, "Then why did you send a guy to get it?" She explaind that the propane did not come with the house. She also claimed the purchase agreement for the house did not prove ownership of the propane. After arguing a while longer, I said, "I want this on the record! You can take your gas and tank, but you must first pay me for the gas! You are also not allowed to send anyone to my house while I'm not there!" Then I hung up on her. After that, I blocked the entrance to the tank. A few days later that first truck driver arrived at my house without any advanced warning. He just had a trailer, not a pump. I said, "I thought the tank had to be pumped first before it could be moved?." He replied, "We are tired of pissing around it, so I'm going to just pick up the whole thing." Naturally, another argument ensued, and, thankfully, he left. Imediately after that incident, I called the local sherif. At first he basicly said there was nothing he could do, and I was better off with the courts. He also said he would call Ferrell. Imediately after that, I called Ferrell HQ and told them the whole story except my recent call with the sherif. They only defended their actions! They said "A purchase agreement only proves you bought a house, not propane." After I hung up with Ferrell HQ, I saw I had a missed call from the sherif. He said, "They are willing to pay for the propane. They are just waiting for a copy of your purchase agreement." I told him that was a lie. I also told him about my conversation with Ferrell HQ. He asked, "When was that?" I answered, "Right after I called you. Thats why I missed your call." He said, "Here's what we are going to do. I'm going to send them a copy of your purchase agreement and order them to credit you for your gas. I'll send one of my people as a witness when they pump it." Naturally, I agreed. About an hour later, He called me again. He said Ferrell agreed to the terms and gave me a time for the pumping. He also confirmed that I will be payed by them When Ferrell arrived, the driver did not come in a pump truck. Instead he came with a trailer. I asked him what was going on, and he replied, "I was sent to haul the tank." The sherif wasn't here yet, so I replied, "You'll have to wait for the sherif." He just said, "Oh, I can just do it now." I told him to wait for the sherif's deputy, so he tried to argue with me. I just went into the house and locked the door. Fortunately, when the sherif's deputy arrived, things went smoothly. Suddenly, this rude driver started acting pleasent. However, we had to wait almost an hour for Ferrell's guy to print out a recipt! He claimed he had the wrong one. During the wait, the guy asked, "Can I hitch up the tank while we wait?" Naturally, I refused. Finally, the recipt was printed. It looked a little too generic to me, so I asked the deputy to look at it. He said it was normal, so I gave the driver the OK. Now, the tank is out of my hands. Obviously, I don't recommend these crooks.

A terrific hard-core store that has a superb inventory, but its staff is what separates them from…read moreordinary places, because they greet you warmly and offer fantastic knowledge and kindness. Grateful for staff member Susan. Who was incredibly helpful as we decided on an outdoor grill. Her awareness, experience, and knowledge of their options was a difference-maker for us, and she was spot-on looking back.

Long story short:Ace was very helpful today…read more I went in to get a copy of a key for my car ignition. Learned alot about cars and programmable keys. I was unable to get what I needed but I had multiple people trying to help and figure out the dilemma. I walked around the store a little while awaiting the verdict on the problem, and found a clean well kept store. I've always enjoyed working with the people at Ace. Go check out this newest location.

The pizza here was absolutely exquisitely and the service was superior. The best part of my…read moreexperience was running into one of their employees. He was very friendly and nice. He made the pizza with love and I'd recommend it to everyone that wants pizza. His name is Montana Williams and he deserves a raise.

Really good all beef hot dogs and cappuccino! Clean place. Friendly staff. Family friendly. Plenty…read moreof parking. Good prices. They have sauerkraut available for your hot dogs! Marcydiner tantrum scale of 5/5-no screaming kids. Sorry no pics.

These guys are great. Always friendly and over 5 years we have never had issues with their contract…read moreservice. We switched from Heartland Co-op in Waukee years ago due to the difference in customer service (mainly just the difference in attitude answering the phone)!

From the owner: Quick Oil Co provides fuel delivery in Perry, IA.read more

U Haul seems to turn over employees every 6 weeks. I've stopped in over the past 3 weeks simply to…read morerefill my propane tank. First 2 times they said they were out of propane. I called prior the next 2 times and even though they said they had propane, when I arrived, they said they were out. Next 2 times they said the person who refills tanks wasn't in. How can a business stay in business with service lie this?

I'm writing this review for my mom who rented a storage unit at this location. The employees at…read morethis location restored my Mom's faith in humanity. I live out of state so unfortunately could not help her, but thank god for the employees at this store who helped her get her belongings squared away. Not only did they have excellent customer service, they treated my mom like family and showed her the utmost compassion. Thank you all so much

Where to begin? Can't even give this one star as U-Haul, in general, is a TOTAL joke! Not these…read moreguys in particular, however, they did take my reservation for a 20 footer and car hauler!!!! Mind you I already packed, hired movers and ready with obligations to leave out of state 7-31-2025! Lease up and lease begins in another state which I am obligated! Got a call NOT even 24 hours before my resevation (actually 19 hours before) pick up to tell me, "Sorry, we don't have equipment anywhere in Iowa!" Needless to say I lost it as that news sent me scrambling to find a truck and car hauler. They did have ONE truck with NO car hauler in another state 2.45 hours away!!! What in the H good would that do for me now???? Zero. Thankfully PENSKE went completely out of there way to get me what I needed and for the time I needed. But guess what? Yep. The cost. Nearly 639.00 more up and beyond U-Haul price and quote. Round and round I go with CSR and district ONLY to be offered 50.00 bucks for the lack of their incompetence. That's it! Also spent 180.00 plus for boxes at the 63rd street location!!!! It is literally unreal that U-Haul would leave people hanging like this! "It's the busy season sir, and its not guaranteed!" I'm like what good is a reservation if it can't be lived up to? What about my job obligations in another state? What about the people depending on me in said state to be there WHEN I said I would trust in U-Haul to ensure I had the equipment to get out of Dodge??? Never, EVER again will U-Haul see any of my business and I will be the LOUDEST sounding horn against anyone wanting to seek my advice on renting from U-Haul!!!!! You lost a customer forever and your customer service SUCKS!!!!! Mic drop!

Swing low, sweet SLOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOW…read moreI felt so bad for the man working behind the counter, I was in twice today.. The first time I had to leave cause the line was so long and when you are in the middle of moving you can waste precious time waiting in a line where only 1 person is working the counter, checking in trucks, and having to ask about 40 questions to every customer who is renting a truck. All I wanted to do is buy some boxes to make moving my record easy.. It ended up being quite the chore... The man working behind the counter stayed positive and kind to all the customers and the boxes worked great so I gotta give him a 5 stars on politeness and patience, but a 1 star for Uhal on only having 1 employee doing all the jobs on a busy Saturday.. Average the 5 and 1 and get a 3..