I have been using this company for 8 years. Delivery has always been late, but it got there.
This year, they have a "Improved" phone system to "Help" - that's BS - it sends you directly out of the country to speak with "customer service specialists" who won't stop reading their script long enough to let you speak. I have called 4 times, for a total of 5 hours on the phone - get promised a delivery "today", and now I am virtually out of propane because my 9/30/2021 scheduled delivery has still not arrived -
Very poor business model, worse service, and aggravating to say the least.
Best advice : Stay away from this business read more