Problem: Washer won't stop filling…read more Good news: Repair service scheduled professionally and courteously for the next day. The serviceman arrived promptly with a call ahead of time letting me know that he was on his way, which I appreciated. Bad news: For $73 (service call plus tax), the repairman got my washer brand, model and serial number, and a description of the issue - info I could have given by phone. No diagnostics, no reproducing the issue, no washer inspection. I even had the machine pulled away from the wall. For 3/4 of a $100 he got info I could've told them for free. I told him I cleaned the screens and he said there was a possibility that I damaged the screens. Without looking at them,or anything, he wrote the estimate to replace a part (the price of the part was $99). The total, including service call, just over $300. I told him for another $100 I could buy a new washer, and I did. The irony? The new washer did the same thing as the old one. Turns out my water pressure is low and the water filter needs replaced. The repairman's best guess would've been a fail and I would've been out $300. I realize this unfortunately sometimes happens and when a repairman's been doing their job for years they often guess correctly but, from a customer's viewpoint, we expect an inspection and diagnostic measures taken to pinpoint the problem before committing to a costly repair.

Very dissatisfied with John and lady answering phone. Because he couldnt find diagnosis they…read morerequested someone else look at fridge. How does "the icemaker does not make ice" on a 2 yr old fridge not understandable??? Glad he is nit in medical, pt would be dead. Why make us wait longer. Because you dont want to " spend money on parts"???? Really a good way t help your customers

I have had a very bad experience with Jays Appliances Service in Nashville, Tenn. He fixed my…read morerefrigerator in March with an expensive part and told me the part was under warranty. The same thing happened again and he didn't show up and won't answer me.

We hired this company last week and scheduled an appointment for today at 3 p.m. The worker,…read morealthough pleasant enough, was more than 30 minutes late with no telephone call or text, and no explanation when he finally showed up as to why he displayed such a lack of respect for our time. He did not even acknowledge that he was late. Sadly, this has become unsurprising to us since we began major renovations of homes on two separate properties. He is only one of many service providers we have hired recently who either did not provide good service or were significantly late with no apology or explanation, or who even missed appointments entirely without alerting us that the appointment would be missed. Without exception, those who missed appointments entirely never contacted us with an apology or explanation. Are we living in a time right now where people are so rich that they have no need to gain new customers or keep established customers? If so, I would like to be among the first to congratulate them, but I wish they would let me know on the front end that they really don't care about my business -- whether they keep it or lose it -- and that they have absolutely no interest in doing what they were hired to do. UPDATE: I appreciate that this company responded so quickly. So often companies just ignore your reviews. I am the person with whom the office staff spoke. Shelley, I think it was, but I could be wrong about the name. Anyway, she was very kind and very helpful, but there was absolutely no mention of a "3 to 4, depending on other jobs" kind of thing. We set the appointment for 3 o'clock sharp, and that was the only time that was mentioned. We understand that other jobs run over and cause people to run late, but communication is the key. If a job runs over and a person is going to be 30 minutes late, he or she should call or text. We set our own work schedules around when we hire people to come to work. Upon arrival, this technician did a great job and was very helpful, so I raised the rating a star because of that. We can overlook an initial mistake and not make a big deal out of it. A lot of my frustration was, as I said above, a pattern that we had experienced of other companies that did not care. After seeing this person respond and experiencing him doing our job, I do not believe that this company belongs in that group. We would not hesitate to call this company again and trust that communication would be better next time.

Edwin Hathaway Not a good experience. Most of the washers…read moreand dryers were dirty and had not been touched much less cleaned. Got my washer and dryer home and the washer did not work probably and they had removed the switch on the dryer that shut the dryer off when you opened the door. No only is it not safe for children it is illegal. We worked hard to move this set to my home and have it installed properly and both are junk. I am extremely disappointed. I know they are used but I expected them to work .

I have bought a sectional, a refrigerator, recliner table and chairs all have been good quality…read more The employee Elizabeth is super friendly and will help you any way she can. I will definitely buy from here again.

I have used this service twice once for my oven and also my fridge. Joel and his assistant were…read morepolite, knowledgeable, and on time. The price was reasonable and I will definitely use there service again.

We have been frustrated with ice maker issues for too long! We called Mr Appliance in…read moreHendersonville and DJ Murray came and solved our problem! He diagnosed and repaired the issue quickly! He is very professional and knowledgeable!!! Thank you, DJ!

This is for the delivery dept, they were terrible installed my dishwasher with only 1 screw now I…read morehave a crack in my countertop, they installed my refrigerator freezer door handle upside down and stripped 1 screw head so I can't fix it now, also only cleaned up the big stuff they left trash sawdust and packing material customer service won't return my phone calls to get this settled I would give no stars if I could

I bought a Samsung fridge roughly 3 years ago and bought the extended warranty , serviced by…read moreAlliance Warranty. Don't remember much about the sale, but I thought it was a good deal at that time. The Ice maker stopped working within 3 years of sale, and I contacted Alliance through their website. Within a day or so they got back to me and had their service man at my house within 1-2 days after that. They sent me a text when he was on his way, and he showed up on time, was very courteous, and diagnosed this as a bad ice maker, which he ordered. Within 2-3 days the part came to me, and by the next day, they installed it. Granted, this was not too complicated a fix but Alliance is a great company to deal with, and I would buy their warranty any time! Thanks very much for the fast, courteous, and great service from Alliance. Job well done!

Mr. Kendall was recommended to me by a fellow handy man. When I called Mr. Kendall gave me…read moredirections on how to check my appliance. He was top notch in not knowing me from Adam. Turns out he does not do Front Load washing machines, but helped me get to the right people. I will certainly be calling him again. In speaking with other fix it guys, he has a wonderful reputation. Really a top notch person.

First, the address on here is incorrect. They no longer have a physical address. I found this out…read morethe hard way, lol. Once I figured that detail out, every other part of my experience was awesome. Mr. Kendall is very easy going and knowledgable. He told me upfront what the two possibilities were with my broken dryer and the price of each option. He came within the timeframe he promised, fixed it at the price he quoted, and was done in like 20 minutes. He even fixed my broom, lol. I highly recommend.

Service was great as was the selection and value. I've purchased 3 appliances from Black Friday and…read morethey never disappoint. Highly recommended.

I had been searching for a discontinued GE appliance that I finally found at Black Friday Everday's…read morewebsite. At first, I was reluctant to make an online purchase, to be shipped out of state, without visually inspecting the appliance first. But after calling and speaking with someone, he offered send me multiple pictures, via text, which helped give me a piece of mind. They went over and above in their efforts to package the unit to avoid any damage during shipping and the appliance came in in perfect condition. It has been over 4 months since I have installed the appliance, and everything has been working great!

Professional service from the very first phone call. Appointment booked with ease. Service tech was…read morevery knowledgeable about my applianc. Had it repaired in one quick visit. Five stars and more!

This company is amazing the Whitehouse location is great. Bought 3 things from here and great…read moreservice. Thanks Robert !! Thanks Payton for taking the heavy couch up the stairs. If you need furniture go see the whithouse location.

In short, the Yard Sale Store is a large warehouse store filled with wholesale items including…read morefurniture (outdoor and indoor), clothes, lawn and garden goods, mattresses, pool tables, camping supplies, vanities, candles, rugs and several other miscellaneous items! While it may not be a huge spot, it is filled to the brim with goods of all varieties and is certainly still a store that I can and have easily been entertained at for a while. We popped in looking for some furniture in the form of a dining table set and we ended up leaving with a candle, some outdoor lights and a cooler...none of which we were after or truly in need of. Back to the table...they had a table we loved, but they had it due to some damage on it and unfortunately the scratch was a little too deep to fix so we sadly passed. Most of the items are new in package, but they do sell second life items that feature some variety of damage. Nothing glaring, but enough to be noticeable on most of these items. Overall, The Yard Sale Store was a cool spot to spend some time on a weekend afternoon. While we do not find ourselves in Mt. Juliet too often, when we do...this place with be on the radar!

I LOVE the yard sale store. There are always great discounted deals! Plus it is different every…read moretime you shop. They have it all! Furniture, appliances, clothes, toys, workout equipment, and so much more. If you see something you like just buy it because it the next time you are in there it will most likely be gone. I follow their Instagram page to see all their items at each store location. It's very helpful.