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American Tree Service

5.0 (2 reviews)
Open • Open 24 hours

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4 years ago

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Able Tree Service - untitled

Able Tree Service

(6 reviews)

Jim Chase showed up to look at my mom's trees. He arrived very quickly and was very pleasant to…read moretalk with. She was afraid that she was going to lose her Maple trees, but he assured her they were healthy and in good shape. He very easily could've taken advantage of her, but was very helpful and informative and charged nothing.

An extremely mixed bag, "could've been better" is an accurate description from the Yelp rating…read moreguidelines. They will get the work done eventually, if you manage to get a response, but maybe not exactly how you would have wanted it. I've contacted this service three times now in the last two years: 1) The first time I wanted a prune on my apple tree and a mature lilac. Lilac came out reasonably well; I thought the apple tree was good too, until another arborist told me otherwise (see #2 below). Don't remember any details about the communication or billing but that means it wasn't horrible. 2) The following spring I tried to contact them again to prune more lilacs and trees, but they simply didn't respond to my website message or calls. I procrastinated on bugging them until I happened to get an ad in the mail from Cedar Grove Tree Service, who responded promptly and was able to schedule me in a few weeks. The owner/arborist told me not to prune my fruit trees until fall due to upcoming summer blight risk; he did prune a lilac and some various deadwood for a reasonable cost. He also told me that the reason my apple tree was now looking weird -- with a bunch of new branches growing straight up while the older branches curved downward -- was due to a traditional-style "orchard prune" by the previous tree service that goes against the natural shape of the tree. My apple tree is mostly ornamental, and this was the first I heard about different pruning methods... Able Tree Service just pruned the tree without telling me anything about what they intended to do. 3) The new arborist also informed me about another tree that had a severe aphid infestation, but he didn't do chemical treatments. So I ended up contacting Able again after failing to get through to Treasure State Tree Service (sensing a theme here? the more established the tree service, the less they care about small individual customers). Able's quote for a 12mo-residual treatment was quite reasonable. They didn't give me any commitment on timing, and it took several weeks before a guy randomly showed up one day without notice... but at this point I'm expecting such service from landscaping companies. I received an invoice after another little while, and this time I opted to pay with credit card since the invoice PDF *and* the payment service itself did not indicate a surcharge. But surprise! There actually is a hidden surcharge, which they warn about in the email but not the PDF, and which nonetheless is NOT indicated on the page you put your CC number in (in fact, that final payment page explicitly lies about "Surcharge: $0.00"). Will I use them again? For more chemical treatment work, assuming this latest one works as advertised, maybe/probably. For pruning, no, because I've found a more reliable arborist. But if you can't find anyone better to return your call, these guys aren't the worst choice on the block.

American Tree Service - treeservices - Updated October 2026

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