Hate-filled discriminatory business practices! Go anywhere else, even naked in you're snowy front yard would be better than this place!!!
Can I give a business less than a star? I always request not to be in room four. I go tanning for PTSD related anxiety and depression. Part of anxiety can be phobias and for me four is an issue. When I went in I asked to be not be in room four. The owner asked to know why, and made me tell her I have a phobia instead of stopping me when I said it's an avoidance issue. After I've explained it's for mental health reason, she proceeded to inform me her girls don't do that because it's too hard on the bulbs. I was so upset by this... my mental health matters less to this person than her tanning bulbs, keep in mind if my mental health doesn't matter to her neither does yours. I snapped and just said fine put me in Fing four (now mind you I shouldn't have sworn but I was triggered I wanted it to just be over and I felt a panic attack bubbling). She did, but when I was leaving she stopped me sweetly and said hey hon, just so you know we won't ever do that for you again, we have a firm no reserving a room policies. And I was really upset, I said look I get that but that's not what I was doing. Lots of people use tanning for mental health reasons, and that's what I'm doing, I'm not trying to (and what I was going to say was I'm not trying to get out of your rule). But she cut me off, and I asked her to let me finish because she'd already spoken on the matter. I asked if they were a chain so I could speak to someone in HR. She told me no that it was her tanning salon and I can't walk in there like it's mine. And said I swore at her three times, and swore at me. I said I am not one of you're employees I am a customer I do not deserve to be treated like this, I pay to use that room for health reasons. She stormed behind the counter and screamed she'd be more than happy to give me a refund as long as never came back into her salon with my shitty attitude (which mind you was getting worse, but as I had told her I going tanning for mental health reasons and she was now verbally bartering a person whose mental health conditions she was in full knowledge of and refusing me service in her salon due to those issues, which I don't know sounds like discrimination based on a disability, which my PTSD is). I was so close to a panic attack that I said forget it I'll just file a complaint with the BBB and she said tell them I said hi, so I decided to wait and then she started screaming at me in front of other customers. Made me wait, on the verge of tears till she'd made sure I was humiliated in front of five other customers. Then THEN!!! She didn't even refund my entire package just the balance I had left on it which she gave to me, now in tears,with a Fing forget it here. And I swear I heard her call me a bitch as I left. Mind you I left, in tears, as someone she knew full well had a disorder, and she still swore at me. Ive never had anyone treat me this hatefully ever. read more