The worst mattress that I have ever layed on. No returns, or exchanges. Bed is hard as a rock,…read morehigher than anything. Why is this made?

If you are looking for furniture, forget it!! This place is…read morefull of trinkets that are too expensive!! They won't sell any book shelves!! While we were there on a Saturday we didn't see one person leave with anything!!

Manager is rude, has a short temper, does not fix issues that the store caused. Avoid this locationread more

What!!!!!???? I love some goodwill!! The citizens of south east missouri should thank goodwill…read morebecause goodwill got me pimpin! Like for real y'all This goodwill is amazzzzzzzzzze balls and I'm a repeat customer for life! I feel hot now

TERRIBLE customer service!! If you buy anything from them and are not satisfied then too bad for…read moreyou. We had a very sweet older couple (in their 80s) to the store for a new bed and were taken advantage of by the sales people. They barely had time to try any mattresses out and were led along and purchased a bed totaling over $5,000. Then after the bed was ordered and came in over 3 weeks later, it was delivered. Then 2 days later, my friend went back to the store and spoke with the manager, Tara and let her know that the mattresses were hurting their backs and asked if they could exchange them. Tara was very rude and dismissive and told her that there were ABSOLUTELY NO EXCHANGES ALLOWED! Wow! Incredible that a customer service oriented business would not exchange 2 twin mattresses to help an elderly couple and expected them to just take it. Every other store I have ever purchased a mattress from allows at least a 30 day trial for a mattress. Horrible customer service. I have tried for 2 weeks to contact Tara, Caleb (store manager) and the owner (Kirk Barton) have left emails and multiple phone messages and have not ever received a call back. If you want good customer service DO NOT go to Generations Furniture, go anywhere else in Poplar Bluff that offers better exchange and customer service. Shame on them!!!

The new sales people they have are fantastic! Stewart Hill has always gone above and beyond for my…read morefamily. I will continue going to them.

They said good stuff cheap but these prices be blowing up like Donald trump... an also I bought a…read morebig box of popcorn and found rat poop

I've seen cleaner flea markets. Bunch of trash piled up. Cheap junk is all I saw. Stuff you could…read moreget cheaper at different stores. Didn't buy anything because I have enough cheap junk.