Very nice,polite & helpful while you're doing business with them!…read moreVery trustworthy too! Check them out! Have a good day!

Packrat's Pawn Shop's always have a wide variety of products. I love going in to see what is new,…read moreand usually end up finding a great deal on a product that I can't live without. They have great customer service as well! I love their Defiance store as well as both Findlay stores!

very nice employees me and my wife went in looking for…read morelaptop computers they was very nice and helpful . They had a ton of nice things at very reasonable prices even gave us discounts . Everything came with a 30 day warranty that we did not have to pay for . I highly recommend this place and we will definitely be coming back

Great customer service. Went in to look around and they were super nice. Didn't pressure me into…read morepurchasing anything. Didn't linger around me and let me look in peace. Even gave me a free entry into their christmas giveaway.

I reached out to this shop via Facebook Marketplace regarding a Google Pixel Tablet they have…read morelisted. I live over an hour away and simply asked them to verify a specific setting in the "Developer Options" (OEM Unlocking) and to confirm the condition of the screen (scratches/dimming) before I made the three-hour round trip. ​They absolutely refused to check the settings or provide any real details on the quality of the item. They made up multiple excuses instead of taking thirty seconds to look at the device. If a pawn shop won't verify the basic functionality or hardware status of an expensive electronic item before a customer drives long distance, they are likely hiding something or just don't care about customer service. ​Save yourself the drive and the headache. Plenty of other shops are willing to be transparent about what they are selling.

Purchased a used rifle for my husband for Christmas. Casey was very pleasant to work with and…read moreshipped the Henry out fast and it arrived sparkling clean, looks and shoots like it's brand new. Very pleased and would definitely do business with them again!

Whoever it was that met me at the counter was extremely rude. He was on the phone when I came in…read moreclearly holding a camera bag I was interested in selling... I was waiting patiently to speak with him and looking at the merchandise near the counter. He sounded like he was being rude with the person on the phone, then when he got off the phone he looked at me and said "what do you have?" No hello, no how can I help you. When I started to say "I have a digital camera you might be interested in", he interrupted me saying "we don't want cameras, we have things we are trying to get rid of". I thought to myself it's a store... You're tryin to get rid of everything, but don't you want to make money? Oh well, my business will go elsewhere from now on.

From the owner: Largest in Ohio Friendly Staff Pay the most for items Car truck van tow dolliesread more

I really love EZ Pawn. In Richmond Indiana. The manage and all employees are really great. Thanks…read moreyou all and may God bless you all. Shirley Deloney.

When I entered the store everybody seemed really nice & polite I didn't have to wait to get…read more someone to help me then the mood changed I brung in a xbox 360 with several games & I also brung a smart tv & movies the young man who helped me was a little rude he hooked up my xbox 360 then when the game started up he started playing the game for a few minutes I didn't really care untill I asked him about buying a cell phone he blew me off and continued to play the xbox360 he finally brought his attention back to me I was really getting aggravated then it was time to check my tv out my tv would not power on cause I forgot the tv remote when I got home hooked tv & game console up I had NO problems it came right on and played all my games with no issues!!! The young kid who helped me was running around with his head cut off I could tell he hasn't worked there very long!! I brung this console in last month they gave me 39.00 I tried to pawn it but I was talked into selling it the tv I brought they couldn't get the tv to power it's my fault on that one I didn't know I needed my remote I learned my lesson always bring a Remote!! I'm not going to be all the way negative they do have good employ's what I don't understand is how are they going to give me a 39$ loan then today they wasn't trying to give money to anyone!! I ain't mad about it. It is what it is they are friendly and nice but they lack good customer service they need to go take some classes and learn NEW ways on how to satisfy there customers!!! I left the store aggravated and pissed off I had a xbox360, a smart tv, & movie DVD's and they couldn't give me a good loan I was having a really nice day but after leaving their store I went home mad and pissed off... I'm not going to lie to you all ez pawn is a good store to go to I guess I just got helped by someone who was having a bad day!!! I'll still shop there and pawn and get loans there I hate to admitted I will still recommend that people go there you will get good prices on loans and good money if your trying to sell your merchandise!!! It's all good I think I will apply for a job there so I can get there store back on the right track!!! Love ya EZ Pawn don't hate I still got mass love for your store and your employees!!!

A great local shop that's been a part of Fort Wayne for several decades!! Fantastic deals and a…read morewide variety of newer items like televisions and gaming consoles to amazing vintage stereo equipment and guitars. The staff is always friendly and welcoming! The jewelry counter is always a gorgeous focal point when you walk through the doors. Lots of beautiful options of jewelry as well! From bridal sets, to chains to authentic watches; just to list a few! It's always a cool and welcoming atmosphere when you hear someone strumming a guitar or tickling the ivories of a pre-loved Casio keyboard. I've purchased several jewelry pieces from The B & B Loan that I wear almost daily and I've had them for several years. If you're ever in the area, check them out!!

i rolled into this down town pawn shop, and i was welcomed to this store like i was vip…read more i was feeling better than yesterday. sales guy was very knowledgeable, and i felt like i was vip

Joe is a great asset to the shop, and I like to stop in and see what's new with him and the…read moreinventory. I have purchased from, traded with, and sold to this establishment and will continue to do so. Great people and a fun shop to visit. Thnaks Joe! Mike P

Very friendly place great price on there stuff. I love always going to there they always have what…read moreI am looking for thanks