Not working for us. Their audit for workers comp came in we filled out the form and they are now…read morerequesting 12k to be paid in full. It's a bit much. The guy from State Farm keeps calling and harassing me. I called to speak with Paul Howell but he's nowhere to be found. I would recommend looking somewhere else.

Been with this company for decades. Got in a accident. My fault. They treated me like the queen of…read moreEngland. Covered everything. No shame or delay. We are three hundred miles away and wouldn't consider moving our business. Thank you Paul Howell and State Farm.

Let me start by saying I have been a customer of American Family Insurance for my home and cars for…read more17 years. I had my house broken into and my car stolen 2 months ago, and filed a claim on my home owners for everything except the car and the car on the comprehensive coverage. My car was recovered with extensive damage to the suspension, body and motor and transmission mounts. It also tested positive for methamphetamine's. American Family informed me that the methamphetamine levels in my care were safe and they were not going to do anything about it. Only after telling my agent that I was going to call the local news to discuss their opinion of a safe level of meth exposure for my family did they agree to decontaminate the car. They also bought cheap aftermarket and junk yard parts from all over the country. They have called the body shop on my car and stopped work twice. After two months the parts that were locally available but order from all over the country have finally arrived. When the second work stoppage was called in by the adjuster. They informed me today that they would replace the key to my house that was stolen but not re-key or replace the locks. So now I have a key to my house and so do the thieves that already broke into my house once. I also had to replace my garage door opener because it was not compatible with new remotes. They won't cover that either. The keys to the truck in my RV pad were stolen but they say those are not covered, even though the keys were stolen from inside my house. It is truly amazing how they are happy to take your premiums every month but when it comes to paying out for the coverage you have paid for they won't pay for much of anything, except crap after market parts and a new key. If you are hoping for anything but broken promises and anxiety don't use American Family Insurance!

Horrible Insurance agent.... Dropped my bank account information after a 10 year break up and gave…read morethe life insurance policy to my ex.

Trent Johnson's office ....every person in that building... they're just excited about not helping…read more It makes them feel good I think. Like they literally get a look on their face like "I can't wait to tell this guy I don't have a clue how to help him and I have no phone number for him to call we are absolutely zero help to this guy and I love it" This is for Trent Johnson Lafayette Indiana

I strongly recommend checking out Rick Lam's office in Salt Lake City (Currently the agent is John…read moreHertel). John is a fantastic agent. So glad I dumped the joke Trent.

I've been so amazed at the level of service Max will go to as he bends over backwards for his…read morecustomers. You want Max in your corner if you need to file a claim - and he will search for all the discounts possible to make sure you are getting the best deal.

From the owner: Whether you're looking for homeowners insurance, auto insurance, renters insurance, or another…read morekind, I'm here to help you understand the insurance coverage you may want. Serving the Bountiful, UT area since 2017, I can help you understand your coverage options so you can protect what matters most to you. Stop by in person, reach out online or call to get a free quote today.

Jone is exactly the exemplified persona and professional you want in your corner. There's not…read moreenough I can say about Jone, quite honestly.. She's helped me in her resourceful ways, when I'm certain other insurance companies wouldn't take the level of care to do so, like she did. She's quick, real, result driven, and just fun to work with. She's the type of agent you can trust at first sight or first call. Nothing seems transactional in business dealings, it just feels natural and relationship based. I'm a lifer with State Farm, all her fault.

I have been with Jone for over 18 years. She has been there through the accidents, floods, and…read moreteenager drivers.