I stand in awe of the people at American Homepatient, whose operations seem like something out of a situation comedy. They sell various supplies, billing the insurance company and then the patient for the deductible. Several times, they have failed to bill my insurance sent me the bill for the whole thing. I have, of course, refused to pay it until they bill the insurance company, and have provided all my information to them--three times now--with an explanation of the situation. Apparently, it has not made a dent. I have almost given up trying to square the bill.
On the positive side, they keep sending me supplies, even though I have an outstanding bill with them. So at least, the incompetence is balanced. read more