1. American Factory Direct

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Lafayette, LA

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American Factory Direct

3.7 (6 reviews)
Open • 10:00 am - 7:00 pm

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2 years ago

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2 years ago

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Billie C.

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1 year ago

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Billie C.

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5 years ago

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3 years ago

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4 years ago

You will only get an estimated delivery date on anything you purchase. Be prepared for unexpected delays.

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Nest Home Interiors - Labor Day Sale!! 20% Off All Outdoor Furniture Now thru September 14th!

Nest Home Interiors

1.0(2 reviews)
2.8 mi

Annette has done the same thing to us as Kasey's review described. We paid a of lot of money and…read moreshe canceled deliveries 4 times. My elderly parents live with us and 4 times I had to make arrangements for them for the scheduled deliveries. It's impossible to speak to her on the phone and her business is still closed . Today we were supposed to meet with a scheduled appointment and as always she had excuse after excuse via text messages. A call would have been more professional but texting is her only way to communicate. We want our money back and pray that she makes this horrible experience right. We waited 25 years to decorate professionally. I was excited that she was doing the job because I knew her personally and her work was great. Very disappointed and embarrassed to tell our children and parents that we were scammed by someone I knew and trusted. I will remove this post when we receive our money back.

I have yet to see a single thing I have paid for....thousands in furniture and custom Hunter…read moreDouglas shades! Even if Annette refunds my money, she has strung me along for months with lies about scheduled deliveries that we waited on day after day and nobody showed and my family has gone without a place to sit or table to eat or shades on their windows and will continue to do so while I order new furniture and get someone out to measure all the windows and order and install those yet again which be be months!! Devastating!!!! I will amend this review when I see my money!!!

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Rooster's Antiques and Home Decor

Rooster's Antiques and Home Decor

3.5(10 reviews)
2.5 mi

Workers are rude/snobby & they have same inventory from months ago. Very disappointed-long time…read morecustomer but will not be going anymore.

Subject: Formal Complaint - False Advertising, Bait-and-Switch, and Public Humiliation by Rooster's…read moreAntiques and Home Décor To Whom It May Concern, I am submitting this formal complaint regarding Rooster's Antiques and Home Décor in Acadiana, Louisiana, for false advertising, misrepresentation, bait-and-switch pricing, and unprofessional conduct. On October 4, 2025, at approximately 4:00 PM, I responded to a Facebook Marketplace listing posted by this business for a "Console Table AND Matching Side Tables" priced at $125.00. I confirmed the details directly with the seller (the owner) and traveled across town with cash in hand to complete the purchase. Upon arrival, I was informed that the $125.00 price was "only for the side tables" -- despite the listing clearly stating "Console Table AND Matching Side Tables" as a set. The owner then attempted to charge me $245 for the console table, which was not disclosed in the original listing. This was a clear and deliberate bait-and-switch tactic. When I showed her the listing, she denied writing it, despite the fact that I had been communicating directly with her through Marketplace. She later admitted the ad was misleading, but rather than honoring the price or resolving the issue, she called another woman to the store. Both women were rude, demeaning, and dismissive and proceeded to make a scene in front of other customers, causing me significant public humiliation and embarrassment. They refused to honor the price even after acknowledging the listing's inaccuracy. This incident demonstrates clear false advertising, deceptive business practices, and a violation of consumer trust. No customer should be treated in this manner, especially when they have documentation of the terms as advertised. I respectfully request that the BBB: 1. Investigate Rooster's Antiques and Home Décor for false advertising and bait-and-switch pricing practices. 2. Require the business to issue a written apology and provide a corrective action plan. 3. Consider issuing a consumer alert or revising their BBB rating if these practices are substantiated. I have supporting evidence available, including:    *   Screenshots of the original listing and Marketplace messages.    *   A recording of the in-person incident.    *   Documentation showing the change in price and denial of authorship. Thank you for your attention to this serious matter. I look forward to the BBB's assistance in holding this business accountable and ensuring that other consumers are not misled or mistreated.

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American Factory Direct - homedecor - Updated October 2026

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