Great interaction with entire team. Professional, knowledgeable and helpful. Impressedread more

Dr. Santana is the best. So so through and kind. Took her time and answered all questions I had!…read moreThank you!

I highly recommend IFD. I have pretty good medical insurance through my wife's work but have stayed…read moreon with Dr. Josh for several reasons: --I can contact the Dr personally at any time and usually get a response within an hour. He encourages me to ask questions over the phone which means I can consult my physician who knows me, often without making an appointment--instead of looking things up on the web and freaking out that I might have whatever random disease the interwebs say I have. --I can see the Dr as often as necessary for the same monthly fee and I've never had to wait more than a few days for an appointment. --I am able to ask questions or follow up with a visit via phone or text instead of having to schedule more appointments. --Their in-house pharmacy makes most meds easy to access and cheaper. On top of that, the IFD staff is friendly, personable and clearly communicates all treatments options so you can make informed decisions about your own care. In the past, I've been frustrated by Drs that seem to be pushing particular treatments or care plans that feel like "one size fits all". Dr Josh spends as much time as it takes to find out exactly what I'm dealing with and offers only the treatments and procedures I need. If you've ever had to get your own medical coverage and accidentally ended up on some weird religious group-pay program or been forced to reestablish care with your regular doctor because it's been a while and they no longer recognize you as their patient, do yourself a favor and get on board with IFD.

Zoe has been such a help to me. Taking the supplements have helped my symptoms 100 percent. The…read moregirls at the front desk are helpful and kind. I would highly recommend NHI

NHIC has been an amazing experience for my wife and I. We have learned so much going through the…read moreprogram and feel sooo much better. The staff, especially Zoe, have all been amazing. Highly recommend coming in for a consultation and getting tested. NHIC helps you in ways where Big Pharma fails

Dr. Amanda Dozier is AMAZING! If you haven't made her your Primary Care Physician something is…read morewrong with you!?!?! Dr. Dozier is smart and takes the time to listen to her patients. She is able to take care of your whole family, from young to old...so call her today! As a physician, I have no hesitation referring patients to her from my practice, because I trust her and her team to take great care of them. She is my PCP and she should be yours too! :)

Dr Amanda Dozier is now my husbands and my primary provider, we are so pleased with her , she will…read morelisten and is efficient and respectful with a side of bubbly personality. We are on a path to healing ,thanks to her genuine concern. We know her time is valuable and she always manages to give us quality time at our appointments. Her staff is Fabulous! Great office vibe!!!!!

I called theee months ago for paperwork to be faxed to insurance and it wasn't done. I called today…read moreand they refused to fax in paperwork for insurance unless the insurance called them. They used to be a great clinic but their customer service is unnecessarily poor. I'm trying to fix a problem I didn't generate and they have no interest in helping.

Save yourself. Don't go here. Horrible care, service, and clearly does not really care for their…read moreclients.

The best urgent care I've ever experienced. And at my age that is saying a lot! I hope I never…read morehave to go anywhere else!

COVID-19 TESTING!! Two of us went to the Cherry Lane location for drive-up testing. We called the…read morescreening number in the morning, answered questions asked by a real human (Brianna? very comforting yet professional), and were advised to head for testing. Right at the driveway, we were met by clear signage, AND a very pleasant nurse who made sure we went to the correct part of the lot. We had ZERO wait time (mid-morning, on Day Two of this site opening!). Another nurse came right away to take our info, briefly explain next steps, and direct us to a parking (waiting) area. I note they had all of us using every OTHER stall -- good automotive distancing. Every step of the way (more screening questions; a phone call from admin from inside the building; time with either a doc or PA, and then the testing swabs themselves), St Al's personnel were cheerful, efficient, and reassuring. I was really amazed at how smoothly the entire process flowed (especially having seen the news about the zoo that is St Luke's' testing). We received two tests -- flu, and Covid. The flu results were ready in about 20 minutes. In addition, because of symptoms, a prescription was phoned in for us -- and was ready in just a couple of hours at our pharmacy. (Covid results take 7-10 days.) Shouts out to the entire crew working on March 19, at around 10am. PA Jose Gomez was kind - but still efficient - in assessing us. He also gave very clear information, and directions for what to do while awaiting results. The nursing staff we encountered were awesome. We felt well cared-for, and as prepared as we could be. Thanks to you frontline folks! And btw -- St Luke's took 48 hours to just call us back for "triage" nurse screening! With St Al's -- from the screening phone call to flu test results -- about two hours. Not saying this will be the same for you, but they are working hard, and seem to have process flow down well.

After seeing Cynthia I had multiple heath diagnoses removed. She had me follow a gluten free diet…read morefor pain reduction. She cured a seven year ailment in 2 appointments. She is a miracle worker. I am so happy to be symptom and kn edication free.

Crooks! They made me pay a co-pay last spring even though I told them I had already paid my out of…read morepocket expenses for the year. Gave them $50 and figured they'd just give it back when the insurance company paid in full. They didn't. I called every month for 7 months and it was always "the check's in the mail". They finally sent me a check. For $35. I told them they owed $50, but they denied it even though I have the insurance statements to prove it. Tired of fighting, so here's a review, you crooks! :-(

I read a couple reviews about this doctor's office and wanted to come in with an open mind even…read morethough some of the reviews weren't so positive. We walked in and we were instantly greeted by the nice receptionist. She got us all checked in, updated my husband's insurance information and billing. And then we chilled in the waiting area. We were called back by the nurse. She took my husband's vitals and asked us if we had any medical concerns. She was really kind! Nurse Niki did a great job getting my husband's appointment started. Today was our first initial visit with Dr. Mohamed. He was fantastic! Dr. Mohamed was very thorough. He was very attentive and was very engaged. I appreciate that he took his time with the appointment. He didn't rush us, made sure he covered all of our questions and concerns. It was a breathe of fresh air to have a dr taking his time for his patient. If you're looking for a new primary dr, I would recommend Dr. Mohamed.

The doctors and nurses were okay, but billing is a nightmare. I didn't find out how bad until an…read moreissue with insurance outside my control (a different family member's CoB) lead to a delay in payments. An insurance rep even called to inform them of the delay so they wouldn't give me any problems. Unfortunately the fun was only beginning. Billing has a policy of only including specific dates of service and a list of services with the first bill. Even cross-referencing the first bill, subsequent bills were impossible to make sense of because the amounts and dates kept changing. Even after the insurance issue was resolved, one twin's wellness visit was still getting denied. Insurance reps said they were billing incorrectly. The first billing rep I spoke with also noted discrepancies in how each visit was billed. I used to review claims for a health insurance company, too, and knew they were billing with the wrong codes. Sometimes mistakes are made on the insurance side, but this was not one of those times. The last time I spoke with a billing rep, they were very uppity and denied making any mistakes. Once again, a rep from my insurance company called them directly. The bill was resubmitted and paid, with the exception of hospital services for what I thought was a routine blood test for the younger twin. Whatever. I was tired of arguing at that point. One other thing: visits would last forever, about an hour per child, and most of that time was spent sitting and waiting in the exam room. Imagine how fun that was with both children in their terrible twos and threes. There's a lot of things I'll miss about Boise; this place is not one of them. They can't be faulted for the initial delay, but billing policies and poor customer service are on them.