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    American Carpentry Solution

    5.0 (1 review)
    Open Open 24 hours

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    Services - American Carpentry Solution

    Door framing

    Door installation

    Door removal

    5 More Services

    Door repair

    Window installation

    Window replacement

    New window installation

    Window replacement services

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    Recommended Reviews - American Carpentry Solution

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    3 years ago

    Helpful 1
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    Mr Fireplace Patio & Spa

    Mr Fireplace Patio & Spa

    (17 reviews)

    There are reasons this company has so many one-star ratings. To echo one reviewer above, "BUYER…read moreBEWARE: Wish I could give no stars." Called them with an issue with my HotSprings spa. About a year prior, I had similar symptoms and found that a mouse had eaten through the ribbon cable between the control head and the main circuit board. I quickly fixed the problem with a $10, 14 pin replacement cable. I travel a lot and did not have time to troubleshoot it myself this time, so I called Mr Fireplace. When tech arrived, I told him about the previous problem, how I solved it, and asked him to tell me if that was the problem this time. Instead, he changed out the power cable that he said was bad (but he did not show the "bad cable" to me) and then said that I would have to replace the control head and the circuit board with an "upgrade" to the original design (for about $2300, according the Mr Fireplace's estimate later forwarded in an e-mail). Given that the recirculation pump was running before the tech arrived -- as was the case when I had the same symptoms previously -- I doubt seriously that the original cable was bad. Nonetheless, Mr Fireplace invoiced me for over $300. I asked him whether he had seen any evidence of mice chewing on the ribbon cable and he said he hadn't checked, but that he would do so. When I went inside, he left without telling me anything further. I had to leave town again that afternoon. When I returned from my trip, I pulled the control head and immediately found, in plain sight in the control head well, that a mouse had chewed completely through the black corrugated plastic sheathing protecting the ribbon cable and the cable itself. Additionally, the screws to secure the control head, the circuit board cover, and two of the screws securing the external wooden panel covering the internal components of the spa were missing. I called Mr Fireplace MULTIPLE TIMES and asked to speak to the service manager, but he never returned my. I consider Mr Fireplace's business practices unscrupulous and their technical expertise to be incompetent, at best. Do not do business with them!

    We needing a few accessories for our Hot Spot spa. They had specific parts in store and were very…read morehelpful. Happy customer!!

    American Carpentry Solution - windowsinstallation - Updated May 2026

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