Nothing American about this company. Driver's aren't the smartest. If they're late, they'll nickel and dime you on how soon they'll arrive. For example, if they say be another 15 minutes, some time will pass, then they'll annoy you with another call letting you know they're going to be even later; then call it a favor, or "courtesy." Customer service is third world. The driver had the nerve to escalate a verbal exchange after I caught him talking &hit about me with another driver in some language that is not taught in American schools. Plus they're way more expensive than an Uber. They charge $4/ mile. Don't support poor service. read more

Whoever drives cab 5047 is an unsafe driver and SHOULD NOT be allowed to drive let alone for a cab company. This person crossed 3 lanes of traffic, almost sideswiping my car! He didn't even attempt to go back into his lane and just kept going! They drove erratically in the lane going into oncoming traffic. While at the stop light I could see he was on his cell phone. It's an older man driving the vehicle. He sped off as soon as the light turned green, again crossing multiple lanes of traffic. I called the operator but just be forewarn do not get in the car with this person & the company should fire him! Also report to DMV, his license needs to be removed. Looks like there are photos of this cab from a previous experience in Capitola. Maybe that's a sign that this person shouldn't be driving. Probably should've reported it to SJPD. read more

Driver 5065. Creep is saying it lightly. Pick me up at airport to go to train station. He says $30. I immediately told him pull over let me out. He refused and locked the doors. Kept driving. I had 911 on phone and he still wouldn't pull over. Finally police are filling to revoke his permit. read more

American Cab - Taxis Near Me - Santa Clara, California

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These guys are a rip off. I was TRYING TO SUPPORT CABS but will never take these guys again. $50 from San Jose AirPort to Camden Ave. what a joke! Find another route or UBER. Suck it American Cab. read more

Very rude drivers. Two drivers when I told them I was going to a nearby address from San Jose Airport let me stranded and picked somebody else behind in the line. Then when I complained the taxi driver try to pick a fight wit me. We came close to calling the police. Never use these services. My cell phone was dead and I could not take picture of cab or call an uber that is much better read more

Witnessed and experienced this driver straddling lanes and continuing straight from a turn only lane. Unsafe driving, but also, compounded as a nearby middle school was getting out. read more

American Cab - Taxis Near Me - Santa Clara, California

I needed a ride to an important medical appointment. I was going under anesthesia, so I wasn't able to drive myself. The person who was going to drive me needed to cancel the day before. The first taxi company I called was booked, so they referred me to this business. The driver, Sher, came right on time and was very courteous. I schedule a time for him to bring me back home, but shortly before the departure time, the nurse told me that my health plan would give me a free taxi voucher. I called Sher on short notice and apologized, and he was very understanding. I would be happy to ride with him again if I ever need another taxi. read more

Just got a ride from the airport from American Cab #5065. Driver didn't help with luggage, car was filthy, took 5 minutes to reboot his navigation, couldn't understand the address we provided, never used his blinker when changing lanes, almost ran a red light, and spit 3 times before and after the ride. Other than that, everything was great... read more

I was almost run over by one of their cabs. Driver chose to move from hov lane into the side of my car in fast lane and as I quickly reacted into the right lane he continued to push towards me. I was exiting next exit and he then changed lanes again without looking and slammed on his brakes causing three of us other drivers to have to maneuver. To top it all off he chose to verbally assault me at the light. Do NOT get into a blue American cab van ending in 5X2. The driver is unsafe. read more

Called by the Radisson Airport hotel where I was staying. Mr. Singh was fab and a great professional cabbie. Wish there was more like this around the country! He got me to my destination in Mountain View safely on time, and came promptly for my return trip when I called. Highly recommended if you are in the area! read more

They advertise themselves as Yellow Cabs Co. in Sunnyvale. This is a -1 star for them, as they are trying to impersonate the much popular Yellow Taxi in Sunnyvale. Called them from a Yellow Cab Co. visiting card which advertised fixed fares from the airport. Got a booking for a friend from SJC to Sunnyvale for 29$. The driver (as my friend mentioned) was abusive, and kept abusing someone on his phone all the while. As my friend reached my place, the driver asked him for 37$. I mentioned to the driver about my discussion on phone with their company agreeing for a flat rate of 29$. On which, he tried to call up a couple of people in vain, and in the end asked me to pay what I wanted to. Wrote a receipt for 30$, took the money rudely, and drove away. Won't go for this service again. read more

American Cab - American Cabs receipt - Taxis Near Me - Santa Clara, California

If I could, I'd have marked CATASTROPHICALLY UNSAFE! DANGER! DANGER! WILL ROBINSON! with a Bio Containment Danger Ebola infection warning logo. Sadly, Yelp doesn't offer that option. Per our experience today, American Cab's Driver 5047 recklessly speeds; tosses passengers to and fro like abandoned luggage on the Titanic; tailgates at 70 mph in heavy traffic on 101 North; and, in a rush to kill us, impulsively changes freeway lanes without looking or signaling. This requires him to make sudden, panicked, jerking, hiccup swerves back into his lane to avoid horrific, cascading accidents. He hears humorous and kindly rider requests to please slow down, followed by urgent commands to not tailgate slow down so he can blithely mutter to himself while nervously drumming his fingers from an inner agitation. He blows red lights as if they're decorations. Traffic lanes are inconveniences to be ignored by whim. 5047 makes CRIMINALLY RECKLESS, NEGLIGENT, INCOMPETENT, UNSKILLED, AND LETHAL DRIVERS look like model citizens. Being in his cab was like being in all-day long plane crash. After he, perhaps by accident, delivered us to our destination, I said to Driver 5047: "Sir, you are a terrible and unsafe driver. I asked, then told you to slow down. You kept speeding and tailgating." He replied, "How old do you think I am?" I said it didn't matter and paid the fare. I told him that I give great tips, but not for bad, unsafe driving. He replied, "No tip?" He looked at the money. "No tip?" he said again. I repeated my statement. He pointed up at the heavens and said something unintelligible, smiling. Recognizing the threat to public safety, I called the American Cab dispatcher. This individual INSTANTLY KNEW THE BAD DRIVER I DESCRIBED. I detailed 5047's hideous and potentially lethal Penal Code and safety violations. Dispatcher: "Thank you, and I apologize. You know, he's pretty old." Me: "All the more reason why you should pull his license today. I'm a senior citizen, too, but when I drive, I follow the rules of the road. Sir, I'm never riding American Cab again, so this is free customer advice: you already knew he might be too old and that he's a bad driver. He's a threat to humanity, to his customers, and everyone within a 3 mile radius of his future pancaking pile-up on 101. He's a half-million-to-ten million dollar liability risk to your business. For your employees, your bottom line, and your future, pull his license, now. I'm recording my complaint against you on Yelp. For whatever reasons that you've kept him this long, the danger he poses to others isn't worth it." The dispatcher thanked me again. Caveat emptor, friends. Take it from an old infantryman and paratrooper: you're way better off walking. read more

Made a reservation with a driver named Arun a week in advance. We had a super early morning flight and Arun is very flexible. He even came earlier than the time we requested and got us to the airport in one piece. If you use american cab. Request Arun as ur cabbie. read more

I called this company thinking I was scheduling a ride with Yellow Cab Taxi Airport Company (a taxi service with 5 stars on Yelp). The number listed on the Yelp page is apparently incorrect. I was very surprised and confused when the taxi pulled up with the American Cab sign on the roof. Got reprimanded by the driver several times because I didn't pick up the driver's calls 20 minutes before the scheduled pick-up even though I had asked the dispatcher twice to have the driver text me not call me since I would be unable to answer phone calls. I tried to explain the situation but he still wouldn't drop it. Told the driver to tack a few dollars onto my fare for a tip (because I am nice and always tip) and he added the tip plus an extra dollar. Nice. At least I made my flight, but I definitely won't be using this company again. read more

Called, was told cab will be 10-15 minutes. 15-20 minutes later, company called to ask for my address again and cross streets. Was told again it would take 15 minutes because the call had just gone out? Um what? Then Cab driver became quite irked when my friend thought taking another way would be faster (which was correct) and he made things very uncomfortable. NEVER using this company again! read more

Called for a cab - was sent a really shady guy driving a "Silicon Valley Cab Co." car. He didn't turn on the meter, and demanded $30 at the end for a ride that should have been more like $10-15. I blame my own naïveté for not noticing the meter being off. But nicer not to get ripped off in the first place. Don't call these guys. read more

I needed a ride to the airport, so i looked up a local nearby cab. I called AC told them when and where. They arrived quickly. I got to the airport. I'm very satisfied! TLDR: No fuss. No muss. Great service! read more

I was refers to American cab by my friend mr kundu. And I am amazed by there service. First dispatcher was friendly, second driver showed up at my house on time and cab was very clean and there dispatch system automatically calculated my route and driver told me in advance what my fare will be even before moving. Great service. read more

American Cab - Taxis Near Me - Santa Clara, California

After waiting for half n hour for yellow cab to show up we decided to give this company a try. To our surprise the taxi showed up within minutes and we were able to catch our flight. Mr. Paul ( our driver ) even picked 5 of our bags and was very professional. This is gonna be my cab company to call whenever I am stuck from now on ha ha Give them a try if you already waited 20 mins for the other guy. read more

Never used your vehicle but looking at how your drivers drive scared the hell out of me. I was driving behind one of your cabs 5065 at 9:30AM. He was driving so aggressive almost hit my car and cutting in front of other cars. In the end he was still behind me. I don't see what the heck the rush was in stop and go 101 traffic. read more

Absolutely stellar service by this company! I've been using them for years and I don't know why it has taken me this long to write a review. No matter what time of day, they always show up on time and the cars are cleaner than other cabs that I've been in. Give them a shot! read more

Reliable , on time and very trust worthy I have been using their service for all most three years for my business travel. Always on time (at home and at the airport ) for the pickup, and their rates are the best. Tip:- use SMS or email , then you are guarantee to be serviced better read more

20 minutes late and the driver told us that he showed up early but we didn't pick up our cell phone - it was going to voicemail. So we tested it ourselves by giving the phone a call. Worked just fine. And, I had checked outside a few times for a cab but none was there. To top it off, when he finally did call us the phone range just fine. Don't use this company. read more

Love this company! They are under new management and really care about providing great customer service. They are quick and reliable and have the cleanest taxis I have ever seen. I would totally use this company again! read more

Never using this service. Driver (supposed name was Harry) was extremely rude and kept running up the meter. His excuse was "he's new to the area." THERES A FREAKING GPS RIGHT IN FRONT OF YOU. Along with running up the meter he was talking on the phone while driving. UHHH, isn't that against the law? Do not trust this company. Does not take responsibility what so ever and when we tried to report the incident to the company, they hung up on us. Poor customer service. read more

I made the reservation in advance. They were then late for our pick up to the airport. The driver did pick us up from the airport and was there before us. He then proceeded to speed, brake very late, tailgate, listen to south asain music (no problem with it, but should have put something more nuetral), and answer multiple phone calls and talk on the phone (none on a hands free device). read more

This Cab driver was AWESOME! He was there as quick as possible, then helped me get about 5 loads of stuff into his car. He was friendly, nice, reliable, and drove the fastest easiest way to get me home. He helped me unload all of my stuff and respectfully drove away. Great job American Cab!!! read more

I called these guys for a cab to go to San Francisco Airport, the driver was very polite and professional and helped with our luggage too. Big thumbs up for these guys for showing up before time.. I am impressed read more

I have used American Cab a half a dozen times since my first review and they have. not. failed. me. They are SO nice, so prompt, and always have the right vehicle to accommodate whatever size group we have. I will absolutely not use another taxi service. read more

These guys drive too fast. The dispatcher is not easily understandable in English. Only one of the four cabs we used was not beat up. Yeah, we kept on calling them because we thought surely the Whole fleet of divers and cabs wouldn't be substandard, but we were wrong four times. read more

This is the best taxi company in San Jose. These guys are always on time. Clean cabs and friendly drivers. Keep up the good work guys.

3 times we have booked the cab company online and they didn't show up!!!!! This cab company is absolutely horrible along with their online booking! read more

Best company in San Jose great customer service, on time , clean car and driver was friendly. Best thing I liked about driver while I came down from my stairs he already had taken care of my luggage . Definitely going to use them again. read more

Professional, on time, and nice cabs. Highly recommended.

Great service . On time . Very professional drivers . Clean cabs . Offer discount for the long rides to regular customers. Would certainly call them again . read more

American cab Drivers are very rude and worst. I had a very bad experience with their one of the driver and he was extremely aggresive. I called the American cab and their driver came, i entered in the cab and he started yelling on me as he could not find my address. He started shouting and i was so scared. He was very much indecent and was using abusing language.He has got the correct address and he was new to this area but he has no right to shout on the customer. I will never ever use their service in my whole life and please dont use their service. read more

We used this cab to pick us up from an international flight in San Jose Airport. The cab driver insisted he was told to go to Terminal B ( not A) and called 3 times yelling at me that " I am here and you are not" each time becoming more and more abusive. As he got madder, his English, which was not good, got worse. By the time I figured out that he was at the wrong terminal, he had me in tears! Then he yelled at me all the way back to my car- didn't help with the bags. We had to load them. Don't know his name but it was cab # 5015 Oct 6 at 5:15 pm. He's a jerk! read more

Took a cab from this company early morning to San Francisco downtown from San Jose. Cab 5044 was new and clean.. Showed up before our pickup time and Our driver Jerry Was very helpful and respectful. Highly recommended !! Keep up the good work :-) read more