I had a vintage watch repaired here and also several pieces of jewelry repaired. I also inquired…read moreabout designing a ring from some loose gems that were gifted to me and the jeweler took the time to look at them and tell me it was not worth doing that unless they held sentimental value. I appreciated his honesty. The people that helped me were professional and I did not feel pressured to buy anything. The price for repairs was very reasonable and the job was well done. It's like having new jewelry again.

Gotten some of my watch batteries swapped here before. Went today and there no one in the store…read more But they said they couldn't help me. Said I would just go somewhere else if they couldn't change my watch battery. They had no problem with me walking out the door

I called Matt at Jem Logics on a Friday afternoon to inquire about an appraisal for an engagement…read morering. He immediately answered and was able to sit with me for an appointment a couple hours later that day. His location is only a few minutes off the expressway and was easy to find. There is ample parking and the office was neat and clean. Matt was super friendly and was very thorough with his appraisal. Everything he reported fit to what we were given from the jeweler. The appointment was about 40 minutes but the time flew by. If I could give him more stars I would. If you need jewelry appraised Matt is your guy!

Highly recommend! Worked with Matt who was very knowledgeable and friendly. Excellent customer…read moreservice.

Had Kevin work on a special project that involved a unique Porsche that had low production and the…read moreinsurance company was offering several thousand less for it total loss. Before even being hired Kevin took the time out to research the car, its specific trim level and the market on it. After a couple of days he pulled up all the data on the car that I did not even know about. He prepared a specific, accurate report showing a value way different than the quote that was offered. This resulted in an award for the car that was several thousands more. He really takes his time and cared about the whole process. I appreciated his old fashioned "boots on the ground" mentality and that he actually cared about the results! Don't hesitate to call him, he cares!

I recently had a no fault accident. My insurance company valued my car less than what I thought it…read moreshould be. I did my due diligence and found an independent appraiser. I contacted Auto Mediator. Kevin called me back the same day. I realized from the beginning that I was speaking with a professional. He was articulate and well versed in diminshed value of vehicles. It was at this point I decided this is who I want to handle my case. Kevin was very respectful and an outstanding communicator. He responded to my emails and phone calls in a timely fashion. He produced a very thorough and comprehensive report to present to my insurance company to demonstrate the true value of my car. The outcome--the facts and information that he presented were irrefutable. The insurance company agreed and settled. A check was issued for several thousand dollars more than what was initially offered to me. The cost to hire him is well worth it. It was money well spent.

I began a series of messages with Robert to do a last minute appraisal while visiting my daughter…read morein New York. While we decided to not do any appraisal at this time , I will say he rates five stars for response time, thoroughness of explanation of services and for courtesy. I would have enjoyed working with him.

I needed pearls appraised. I spoke to the representative and they explained the whole process in…read moregreat detail. I learned a lot about how porting it is to certify every piece of jewelry you own. The value of their services was reasonable. Cost and insuring your valuables are priceless.