Maria and Dorothy were the best. Maria helped me to get in at my appointment time. She really was…read morenice to me. Dorothy was so kind to my mom when she was getting her license renewed. She explained everything in precise detail of what we had to do to get her vision checked by the doctor since mom did not pass the eye exam. Turlock DMV has been nice every time to me and my family

This place is awful…read more Canceling my test because the passenger seat recliner didn't work is absolutely ridiculous

I time myself when I went to the DMV. Took an hour to get seen. Got in at 1pm and was out by no…read morelater than 2:15pm. Went in for real ID name change and picture taken . I had no appointment. But prior to going in I did the application online at home and took all my documentations just in case. Make sure yall are prepare before going in and do ur research to make it go smoothly. Before coming in check in on ur phone to get ur waiting number . Next to the entrance they have a scan code so u can check in. Not bad experience just be patient w the ladies they are older people working there

I made an appointment online and did all necessary paperwork before said appointment. My number was…read morecalled ,Clerk named Sharon was fast and highly knowledgeable about the new Read ID Federal Card . I ended up getting a new photo and was out of there in 15 min and minus $45 fee . Do the paperwork first online folks ,They verify it /Stamp Copies / Phone in no time

Edit: 11-10-25 I did my behind the wheel driving test with Christiana or Clarissa (I forgot). She…read morewas really nice and patient. I ended up passing with 6 mistakes :D

The last time I visited this DMV was during Covid-19 & it was a chaotic to say the least. Page…read moreforward, on 3/19/26 I visited the Tracy DMV to renew my license. And found order, thoroughness, & quick efficiency. This DMV would have gotten 5 stars from me, if my driver's license would have looked like me & not have been 6 shades darker than I am?! (You can't even see my face.) Thank gawd I can come back to retake another driver's license photo for my "Real I.D."

I want to thank Sandra Oropeza for her professional service. She was so kind and patient and made…read moremy driving exam a pleasant experience. Unfortunately prior to my test it was challenging to deal with DMV because of all red tape as I now understand the process. The staff were always friendly and professional. I know you folks have to deal with challenging people, and people always complain about the DMV. It is refreshing to see that they move unpleasant staff that are unhappy to other offices. My prior exam was a very unpleasant experience, the lady with the blonde hair did not seem like she enjoyed her job. I hope her new venture will bring her happiness.

Staff could be friendlier/kind to the people who are helping them stay employed. Kindness goes a…read morelong way.

Had the occasion to go there one time. Will never go there again. Prefer to drive to L.A. first…read more They have the weirdest hours of operation. Open today but not tomorrow or the next day but be open next week on Tues. or is that Wed. The next problem is finding the place, that is if you can find it. Be better off turning it into a parking lot. You can drive to Manteca, take care of business and be back in Modesto at least 30 min faster than using the one in Modesto.

So far I have spent three trips for a total of 6 hours in this office and still have not been able…read moreto register a Travel Trailer purchased in Ohio. I have received incomplete or incorrect information from Lisa the manager, twice. To say I'm not happy would be a understatement! I paid 6% California sales tax in Ohio, apparently our DMV can't locate it ...even though I have brought the bill of sale and the title that clearly shows I paid California sales tax ..... so now I have to work thru the Board of equalization before I can get a plate. meanwhile my RV gets to sit in the side yard. I'm going to try another DMV, can't be any worse!

This very morning, I decided to turn in (surrender in DMV terms) a license plate I had from an old…read morecar I sold back in 1997. Here's the story as I printed it out and attached it to the plate: I am surrendering this license plate. The vehicle associated with this plate was sold several decades ago. At the time of the sale, the dealer indicated that I would receive the other plate, but that never happened. As a result, I have retained this single plate ever since. I am surrendering it now so that it can be properly removed from my possession/record. I included my name and contact information. First, I learned that I can't just hand the plate with documentation to someone and be done with it. First a sympathetic security guard saw my cane and put me at the front of a line I didn't plan to be in to begin with (no good deed goes unpunished). I was called up almost immediately, where a thoroughly disinterested clerk listened to my story, glanced at my narrative, ripped it off, and tossed it in her trash can. She then curtly told me I had to fill out a form, pushed a clipboard with my plate and form along with a pen and a number, and went about her business. I looked around and saw the handicapped chairs and grabbed one and sat down for the wait (I do give the DMV props, as the numbers do move fast). After a few minutes, I was called and went to the window where another seemingly disinterested clerk asked me what I needed to do. So, I repeated the story that the other clerk had tossed in the trash. She looked at me as though I were speaking Chinese (I wasn't). She then asked me if the plate had been on another car (I began again and said it had been in a garage for decades). She went to have her supervisor explain what I was talking about--probably--and get the definition for "decades" so she could close my case. She returned and asked me to check the appropriate box on the form for type of plate. I explained again that I didn't see how any of the ones applied. She wouldn't give me a hint until I said, "I don't see well," at which point she highlighted the "environmental plate" box (who knew?). DMV speaks their own language, it seems. Apparently back in the last millennium, a personalized plate was called an "environmental" one. Hardly, as the vehicle I had it on smoked terribly. Finally, I was done. No good deed goes unpunished. I rated the experience a 3 out of 5, which is half a star higher than they had before this review.

I'm turning 45 next week! With this special day coming up, I received such a beautiful letter from…read morethe DMV saying I needed to come in for an eye exam and a renewal of my drivers license. LOL and because I also procrastinated in getting my Real ID I had to bring all those documents in with me. I so dreaded this pending experience! Since I had to go into the branch, I also decide to get my teen an ID for easier travel via plane in the future. We waited outside for about 30 minutes before the office opened and once we entered we were welcomed and helped by the loveliest two DMV personnel on Earth! Thank you Heather and Kristy for helping my daughter and I. You two made our experience so pleasant and smooth! You truly made what we thought was going to be a dreadful time, a really fun time! Who knew?! California, give these ladies a raise! Many many thanks!

I can't believe I'm actually leaving a 5 star review for the DMV! As others have said, make an…read moreappointment, and do virtual check in. I literally renewed my drivers license and I was in and out in under 10 minutes. The absolutely most efficient appointment I've ever had at a DMV. Also all the staff I encountered were very friendly and I can honestly say I experienced great customer service. Make an appointment, check in online, and you'll have a great visit. Unfortunately I forgot to get the name of the long haired gentleman who helped me, but he was great!

10am appointment, 1 hr later still 20 numbers from being called up. What's the point of having an…read moreappointment? And not having someone working the front desk is crazy!

I have been to this DMV many times in the last 20 years and have had ok experiences. But today, my…read moremom and I went and tech number 09, Jason, helped us this time. He was so kind, so respectful, and so helpful! He helped us so much and did everything quickly. We were praying for a kind dmv employee to help us, and he was definitely an answered prayer! Thank you Jason for all your help and for treating us with kindness!

I visited today to apply for my California Real ID/driver's license, and unfortunately my…read moreexperience with Beatrice (window #3) was extremely disappointing. From the beginning, she was rude, dismissive, and unprofessional. She told me I needed to leave and obtain additional documentation without taking the time to explain my options or try to help further. When I politely asked if someone else could assist me or if I could speak with a supervisor, I felt like my concerns were brushed aside. What upset me the most was when I asked for her name. Instead of responding professionally, she raised her voice and told me she could not provide her last name. The interaction left me feeling embarrassed and disrespected. Thankfully, after requesting assistance again, I was helped by the employee at window #1. He was patient, respectful, and took the time to review my situation. Because of his professionalism, everything was completed successfully for both myself and my son. I also spoke with a supervisor and completed the DMV survey so management is aware of my experience. No one expects perfection, but everyone deserves to be treated with courtesy and respect. I hope this feedback encourages better customer service, because based on my experience, Beatrice should not be in a customer-facing role unless her professionalism and communication improve.