I came to watch a movie here with my husband. We saw Good Boys at 9:30. After the movie, my husband and I left. A couple minutes after we left, I realized that I didn't have my phone and I assumed that it must have slipped out of my pocket in the theatre. I tried calling right away and no one answered. We quickly turned around and got back to the theatre to see if I could find my phone. The doors were locked but there were still three employees behind the snack counter. I knocked on the door they looked right at me and started smirking and turned away and then began ignoring me. I kept knocking and nothing. I even signed that my phone was in the theatre. Again nothing. They kept ignoring me. But I couldn't leave my phone in there so I stayed there until finally the manager opened the door. I told him what happened and how they were literally laughing at me and ignoring me. The manager then laughed himself. How rude! They could have at least came out to see what I wanted. They could have even came to the ticket window and spoke to me through the intercom. But nope. This is unbelievable and completely rude. TERRIBLE customer service. How in the world can these employees do something like this. The theatre had literally just closed and there were still some people inside from other movies. Completely terrible. The manager on duty's name is Jaelin and the three employees who were laughing at the fact that I was at the door knocking were Jonah, Kaitlyn and Alaina. I was told that the general managers name is Jessica. Something needs to be done. If I could give it 0 stars I would. I will never come back here. read more