Have used Erica to sell a couple of my properties, she was quite exceptional when it came to…read morecommunication as well as the social media aspect of selling the properties. There's no doubt that I would definitely use her again if they need authorized for property selling or buying. Simply put she's amazing at her job!!!

I can't thank Trish McCall and her fabulous team enough for everything they did to make home…read moreownership possible for me. I am actually going to copy my post from Facebook Bridget Peterson, Homeowner!!! Lots of signing of paperwork but officially done! Actually this was very easy. A year ago I also was in escrow but things went terribly wrong. So have been renting an apt for the last year. When my rent went to 2400 I thought I'd try looking again but really thought home ownership in So Co might be impossible. This time though I have had the best realtors I could hope for. They have been positive when I would be outbid, reassured me when I would stress, always giving me the best advise, and now being just as excited as I am today. Thank you to the McCall Team!!! Love the team concept. Special shout out to Mauro Vazquez! Best realtor ever, he listens, takes everything in that I would say, sharp as a tack, and if he is unsure of anything he has this wonderful team he always goes to. Even now 2 weeks after closing he is still with me helping me with contractors and making sure everything goes smoothly. Thank you to The McCall Team of Keller Williams! Best realtors ever, and thank you for the lovely gift bag of all the delicious treats.

Bought a home June 2018 Richard and Janet S…read more Trish McCall and Andrew Ryan did a terrific job for us. They took the time to investigate our desires for a new home. Their market knowledge was impressive and invaluable and they never wavered helping us in a very difficult market in the North Bay. They were honest consultants through the process giving us needed feedback. Trish and Andrew did an extremely professional job and we've recommended the McCall Team at Keller Williams to family and friends and would do so to anyone else. We are very happy in our new home.

I had the pleasure of working with Mallorie to sell my mom's home in Petaluma. My husband and I had…read morebeen dreading the process and putting off finding a realtor but luck connected me to Mallorie and we were pleasantly surprised by how seamless the process was. Mallorie was so responsive, caring, and thoughtful. I really appreciated her approach and all of her suggestions. I am confident that her strategy is what lead to such a quick and successful sale! I'm so grateful for Mallorie and can't sing her praises enough!

The sale of my 81 year old mothers home was overwhelming for not only myself, but my siblings as…read morewell. Plus my mom has dementia! Mallorie was extremely kind (especially to my mom in answering some of the same questions repeatedly), she has a great bedside manner to the details of the seller! All of our questions were answered in great detail, that made us feel secure along the selling process. If a question came up and we needed an answer, Mallorie was always responsive. If she didn't know an answer immediately, she'd get it and call us right back. Very detail oriented, personal, yet always respectful and PROFESSIONAL! Thank you Mallorie for making our unknown decisions of real estate less scary and extremely manageable.

This review is long overdue. After selling my first home with Kimberly and James, I was in the…read moremarket for a new home. Since everything had gone so well with selling my home with Kimberly and James. I decided to have them help me find my new home as well. This was not an easy task because the market was incredibly tough. And I am a very picky person. Kimberly and James have true grit! They have unwavering values. Through it all they displayed loyalty, commitment and honesty. They were there for me every step of the way. Every question and every issue, from inspection and negotiation to lifting contingencies and getting the keys to my new home... they were there! I HIGHLY RECOMMEND THEM!!!

I cannot recommend Kimberly highly enough! As a long-distance buyer relocating from Boston to Santa…read moreRosa, I needed a realtor who could handle all the challenging homebuying logistics in California--and Kimberly exceeded every expectation. During my initial weekend visit, she quickly understood my preferences and helped me narrow down my search. When a promising property came on the market after I returned to Boston, she provided such a thorough video tour that I felt like I was walking through it myself. Her responsiveness, knowledge, and genuine care made what could have been a stressful process remarkably smooth. Kimberly truly went above and beyond at every turn. She coordinated inspections, arranged for deep cleaning before my move-in, signed for my new bed delivery and setup, and even agreed to receive my car delivery over the Christmas holidays. As a newcomer to California, I was overwhelmed with logistics, but she guided me through everything from acquiring insurance in a fire-risk area to understanding the nuances of Oakmont Village's different sub-HOA requirements. She connected me with reliable inspectors, contractors/handymen, and service providers, drawing on her extensive network and experience flipping homes with her husband. Whether answering questions herself or quickly connecting me with the right expert, her follow-through was impeccable. If you're buying a home--especially from out of state--Kimberly is the best!

This review is several years overdue, but has weighed on me all this time. I hired Jeff's wife…read more(Debbie Pannell), firstly, and got a bait and switch with mainly Jeff being the point person. I was selling my late father's house in Sebastopol and will highlight the issues: 1. I got zero help preparing the property. They showed up once in 7 months. 2. The few referrals for help with the property were their friends - none were appropriate in meeting the needs of the project. 3. Word got out through me, not them, so I ended up showing interested parties the property myself. I didn't mind this as we had agreed on open houses in the spring. 4. I checked in with them about this activity and interest and was told to refer offers to them (Jeff and Debbie). 5. I did this for the next interested prospective buyer, and Jeff and Debbie suddenly set up an urgent call with me where they excitedly told me I had until 5pm that day to accept the offer, which they said I should do. (What about the open houses?? They had said the market was very strong.) 6. Mind you I was grieving two family deaths during COVID and handling this massive property by myself with two kids. Under pressure - two "experts" and one of me - I accepted the offer by 5pm that day. Everyone I knew, including realtor friends, were later shocked at the way this was handled and said I could have/should have done much better financially. 7. No one ever went over the paperwork with me. It was delivered to the house by a notary public as I recall. Unbeknownst to me, I signed away light fixtures that were family heirlooms. I realized on my own what had happened, and had to fight to get those back, and replace them myself and at my own cost, as per Debbie and Jeff. 8. I then felt pressured by them into leaving more family relics for the new owners "to maintain the character of the property" 9. There was no communication with me around changed closing dates or walk throughs by the prospective buyers. I was in the dark and blindsided more than once. 10. I did consult with a lawyer after all this who agreed on how bad the situation was, but said I unfortunately had no legal recourse the way the laws are set up. 11. At some point I spoke to Jeff's higher up, Bill Facendini, about all this. He had an associate on the line as well - again, two of them, one of me. He tried to appease me until he became aggressive on the phone when I suggested there be some compensation: "Discussion like that stops right now. I will defend the realtors to the end." I asked what they actually did for me. His reply: "They did their job!" (for him, but not for me) Quite frankly, I have felt intimidated since that call to write this, but I'm not intimidated anymore. I wrote a letter with these issues of concern to Jeff and Debbie at the time. Their reply: "Congratulations on the sale of the home. Very surprised you've been disappointed. We hope this brings you closure to this chapter and allows you to move forward." In character, zero response to anything I asked them to address.

Jeff is literally the best real estate agent in Santa Rosa! We are first time home buyers and had…read moremet with another agent before Jeff who was awful. When we met with Jeff it was like the heavens opened up and sent us a real estate angel. He is experienced, knowledgeable, professional, courteous, and simply a nice person. He grew up in Santa Rosa and knows everything about the city, which is very helpful when you're looking to buy a home. Jeff is an ace up the sleeve and anyone would be lucky to have him as their agent.

Alyssa represented us as buyers of our first home six years ago. She kept in touch sending us…read morelittle gifts through the years, tracking our interest in real estate, and responding to various inquiries I had as the market fluctuated. She was happy to show me properties through the years, even when I wasn't ready to buy. She represented us again as buyers of our second home and sellers of our first home, so now we have had the pleasure of working with Alyssa and her family team for three transactions. The only real difference this time around is that she has finely honed her expertise in real estate. She provided the same amazing responsiveness, professionalism, optimism, friendliness, and work ethic she brought the first time around. When other parties involved were being a pain in the neck, we were so glad to have Alyssa advocate for us. She always treated everyone well but brought strength and firmness when called for. We made our offer on our new home contingent on the sale of our old home which complicated the deal, yet with fast responses and thoughtful planning at every step, we were able to close both deals in three weeks. We definitely plan to work with Alyssa for our next purchase!

Professional, efficient, honest and helpful. She sold her house in four days at full price. All the…read moreadvice she gave us turned out to be perfect. She balanced how much money to spend getting the house ready with the reality of selling the house well. I would absolutely recommend her to anybody who's looking to sell their house.

There are people who do their jobs. And then there are…read morepeople who change lives doing their jobs. To Empower Capital Group, Bodhi and Elsa--I don't even know where to begin. This wasn't easy. We spent months navigating what felt like an impossible road. Three appraisals. A denial from the first lender. Countless hoops to jump through. So many moments where it would've been easier to just walk away. But you never did. Bodhi and Elsa--you stood by me and my dad every single step of the way. You didn't just process a loan. You fought for us. You believed in the importance of keeping a roof over my dad's head, and you never gave up--even when things got hard. Even when you could have. And here's what meant so much to me, maybe more than anything: you told me the truth. In an industry where silence often replaces honesty, you didn't hide the bad news. You didn't leave me in the dark when we were up against a wall. You brought everything to the table--the good and the bad--and gave me the opportunity to overcome it. That kind of transparency is so rare these days, and it meant everything to me. You saw that this wasn't just about money. It was about dignity. Security. Love. It was about helping an elderly man stay in his home--his safe space, his sanctuary. And you made it happen. It brings me to tears to think about what you did for us--not because you had to, but because you wanted to. Because you saw the heart behind this, and you matched it with your own. This is what it looks like to work with good, ethical, human-centered people. This is who you want in your corner. To anyone looking for a mortgage company that goes above and beyond-- Empower Capital Group is it. Ask for Bodhi and Elsa. They don't just make loans happen. They make miracles happen. From the bottom of my heart--thank you. You didn't just help us with a reverse mortgage. You gave my dad his home. And I will never, ever forget that.

I randomly found Jennifer Peschken via an online search to sell our home. To say we are satisfied…read moreis a gross understatement. She was extraordinary in every single way: timely, clear and responsive communication and documentation and so much more. Ours was a long and complicated transaction, through no fault of hers, and she guided us expertly throughout the process, always remaining professional and positive. She has our highest respect and recommendation. I thank my lucky stars that we crossed paths! She has the tenacity to achieve a successful outcome for you. We will most certainly recommend her wholeheartedly. She should be at the top of everyone's list!!

Viola and Patrick are an awesome team, they walked us through every step of the purchasing process,…read morethey were always available to answer any questions. Since we were out of state they arranged for all of the inspections as well as extra ones we requested. Thru kept us informed of any concerns or next steps. They went above and beyond our expectations, we were impressed with their professionalism and would certainly recommend them as realtors