I had dental work done last November, I had to pay cash as they couldn't verify my insurance…read morebecause it was Saturday. I was told they would submit claim and I would get money back once released from insurance. They finally submitted the claim six months later, in June, sun life has stated that they issued checks and because they checked box 37 and put their address in, the payment was going to the dentist instead of me. I still have no payment back from them. Very shady operation. My insurance stated is all they had to do was put send payment direct to member. So now I double paid since they apparently kept my money. I'm sure I'm annoying them with my calls but they are horrible at communication. Would never go back or recommend.

had an excellent experience at this practice. The staff was friendly, welcoming, and very…read moreprofessional from start to finish. They took the time to explain everything clearly and made sure I felt comfortable throughout my visit. The office is clean, well-organized, and has a calm, inviting atmosphere. I really appreciated how attentive and caring everyone was. I highly recommend this practice to anyone looking for top-notch service and quality care!

It is rare to actually enjoy a trip to the dentist, but my recent emergency visit with Dr. John J…read more Hillgen, IV, DMD, MBA, was a truly positive experience. I was dealing with significant pain and heightened anxiety regarding an extraction, but Dr. Hillgen was incredibly sympathetic and professional. He took the time to explain the procedure and the pricing in detail before we began, and he kept me informed throughout every step of the process. I felt well-cared for, and I would have no hesitation about returning to this office in the future.

Really Kind Smart Staff and My Family and I were taking Really Good Care of very Well. Stress about…read moreoral care and surgeries but it was very professional and clean. The aftercare was Great.

I would not recommend this dentist. He took advantage of me while I was sick and vulnerable and…read moreperformed 3 unnecessary implants. Once I realized what had happened, I was shocked! His work also resulted in a lot of inflammation and later problems, for which I had to spend more money to receive treatment elsewhere. I believe this dentist is solely motivated by money.

It is a fact that this office was totally disrespectful and disorganized at the time when services…read morewere supposed to be rendered. They would irresponsibly and wrongfully process paperwork and cashed a check that was meant to be sent to me since they had been 100% paid in full but doulble-dipped anyway. It is a fact that this "holistic" Dentist [in name only] removed two perfectly good fillings that did not need to be removed and left my bite in a cross-bite for not only months but for four years. The cross bite was addressed in person with Dr. May and he brushed it off as no big deal but it was a big deal because it was damaging other teeth and fillings and causing chipping in front teeth. It was a "Class III" malocclusion that was left with no plans to help the occlusion at all. This is a very dangerous malocclusion and the excellent Dentists I consulted after the four years of putting up with nothing being done to help me, they were shocked and could not understand that level of incompetence by any Dentist. Now he wants to throw the psychological element around as though the Victim is wrong and did not experience, for four trusting years, anything wrong with the lack of proper care. The fact that many bad dentists happen to advertise heavily as "holistic" is another sad fact. There are several on the East Coast. There are MANY victims out there who have been abused and injured by people who happen to advertise as "holistic." I know more than a handful of people who have been to several holistic Dentists and had similar experiences. With this said, there are many bad Dentists in general. It is not regulated and the level of training and ethical behavior is highly variable. With that said, there are also some very caring ones who are at least willing to refer the patient if something is over their heads. But if you look at the complaints of the bad and incompetent workmanship of many Dentists who advertise as "IAOMT" or Holistic, you will see a very horrifying trend. Abuse by wrongful treatment and misdiagnoses and then marginalization of innocent patients is very real and not some psychological fantasy. I am sorry that I ever trusted you for four years. You should take a long look at how many years it took me to finally write a public complaint. I tried my best to give you the benefit of the doubt, but when I finally gave up on your lack of care and sought other professional opinions, my dangerous occlusion was of big concern to the Dentists who specialize in occlusion and actually care about the damage to the other teeth that I had sustained from your misdiagnoses and your maltreatment.

I searched 20 years in Connecticut for a dentist. Thankfully I found Dr. Butler and her staff…read more Dr. Butler is wonderful, answers all your questions and is gentle. The staff are personable, caring and welcoming every time I've gone.

I have been a patient of Bristol Dental Associates for the past two years. Dr. Butler and her…read morestaff are professional and knowledgable, my cleanings have been very thorough. I also had work done on a loose filling last year, everything went well with that too. I would recommend their services to anyone, the only reason I am not continuing as a patient of Bristol Dental is because I have move out of the area.

I went there not knowing my dental medical was not active they didn't say anything until they was…read moredone with the procedure of trying to up sale me on the most expensive procedures available when I was done it was $600 and they said my dental is not active so I had to pay them cash and on my credit card until I com back with my dental papers when I did they never refunded my money at all

I moved to CT 6 years ago... say hi to Covid. Once life returned to our new normal, I was in need &…read moreI mean really needed to find a dentist. During covid, my back tooth cracked, a crown broke, it was just all not good. Going to see Dr. Salesky and his team was the smartest thing I've done. Judgement free and an amazing staff. The first thing he asked me is "what don't I like about my smile". At first I was a bit surprised since the back of my mouth needed help but I told him one of my teeth looks discolored. Well not only did Dr. Selensky and his team jump into action repairing the back teeth but before I left, he had adjusted the shade of my front area tooth and it was like a gift. Gentle, kind, patient and so very thoughful. That is for everyone in the office. They all go above and beyond. Simply amazing. My message: Don't be afraid, just call and I know you will feel the same way. I've been with him now for a few years and he takes his time discussing options, your choice always and while my teeth were not in amazing shape, I trusted him and today I left there with tears in my eyes because my smile had never looked better. You don't know how good it feels to smile until you haven't been smiling for a long time. Thank you to all of you at Southington Dentistry - keep making the world smile! Oh and today they even had lavender scented cool cloths so I could clean up and relax before I walked out SMILING!

I have been going to Cheshire Dental for over 10 years, always receiving the absolute best care! I…read morealways see Becky for my cleanings and leave with my teeth feeling great. She gives me good advice and instructions to take the absolute best care of my teeth. I have had fillings done with Dr Fletcher, which went very smooth. He is kind, patient and always explains the procedure in detail with me so I am comfortable. Highly recommend Cheshire Dental Associates.

I started coming here after another dentist botched a root canal, and Dr Fletcher noticed right…read moreaway that it didn't look right and sent me to an endodontist. When the endodontist couldn't save the tooth, I came back to have Dr Fletcher pull it. I am so squeamish about having teeth pulled, but he was great about it, and it went smoothly and painlessly. After that, I remained a patient here until I moved an hour away and reluctantly switched to another dentist in my new town. That didn't work out so well. The hygienist caused more pain during my cleaning than I'd ever had at Cheshire Dental. My son had to have the same cavity filled twice, and then 6 months later the same tooth started causing severe pain. We came back to Dr Fletcher and he discovered an abscess and the tooth needed a root canal. I decided our teeth are too important to chance on mediocre dentistry, and we will be staying with Cheshire Dental and Dr Fletcher from now on. Fortunately, both of my children and I are able to get appointments for cleanings at the same day and time

Good common sense professional office staff and the doctor is brilliant. Doctor is calm,…read moreexperienced, and provided sound advice.

Okay...I was putting off getting a tooth pulled for over two years. The extraction was somewhat…read morecomplex and I was nervous. I went to Dr. Bocciarelli last week to finally get it done. Dr. B is absolutely amazing. He knew I was nervous and put me at ease. He has a good sense of humor and disposition. His staff were also excellent and accommodating. My tooth was successfully pulled with minimal pain and swelling after the surgery. Dr. B also called me later that night to check in to see how I was doing. In hindsight, I honestly do not know why I waited to long to have the tooth pulled! I would highly recommend Dr. Bocciarelli.

I started going to Sparks Family Dental after my previous dentist retired. Doctor Lee is my dentist…read moreat Sparks. He found a lot of "dental deficiencies" that, for some reason, my previous dentist didn't "catch". Doctor Lee is excellent! A very professional & knowledgeable dentist. Soft spoken. He explains everything as he is doing it. VERY good/gentle hands. He's constantly asking me if I'm okay. I have a particular "phobia" of dentist due to negative childhood experiences. Doctor Lee is aware of this and does everything to keep me at ease. I've already seen him 3 times in the past couple of months. I still have two more appointments to go in order to "finish" taking care of all the issues that he found. I honestly and strongly recommend this practice and Dr Lee in particular. I hope I'm getting his name right! I am having issues with my dental insurance co. (Anthem Blue Cross) but that has nothing to do with this particular dental practice. Sparks Dental explains everything regarding my insurance: what's covered by insurance, my co-payments (they text me this info prior to my appointments), exclusions, etc. All in all, I really recommend this dental practice. -February 2026

Excellent team: Very knowledgeable, Friendly, Caring and with Clear / No-Nonsense advice…read more Been going to the same dentist in NYC for many years, but now that we are spending much more time here since COVID, needed to find a local dentist, and that was a task that I had kept postponing until I faced a major toothache this weekend. However, I am thankful that the toothache took me to such a great office with an excellent team. From the reception front-office team that had all the info upon arrival and did not even require me to check-in - Which may not seem much to some people, but for someone who has always followed pre-visits instruction and has taken the time to fill in all the requested forms ahead of time - only to get to the office and then ask to do it again - This office has the process down packed, and it was a pleasant surprise to just walk in & all was ready. To the hygienists & assistant whose welcoming attitude and solid useful advice on things we forget to do right (ie, flossing, toothbrush change, etc) was on-target and very helpful, To Dr. Mat Sparks who took the time to review the x-rays in great detail and summarize the findings with a focus on educating me on what was important/timely and what were things to think about for later - along with providing me with key factors to think about in the cost evaluation of what strategy to take with the tooth/filling that was causing me problems. This was also one of the cleanest dental facilities I have visited nationwide (I travel extensively so have visited a few on the road), and with state of the art equipment. Dental check-ups are not one of my favorites, but very much appreciated finding such a good place and group of people that exceeded my expectations. Thank you.