It was such a pleasure working with Bryant Gatz. He was available for phone calls and texts from as…read moreearly as 7am, to as late as 11pm (maybe earlier, maybe later- but these were the hours I was up haha). Customer service was spot on and I had no question or doubts throughout the entire process. Bryant's team had sent over hand written cards, and congratulatory treats multiple times as we checked another box off. Bryant even came to my closing! As a first time homebuyer, everything was truly smooth sailing. And it's not just Bryant! He has such a great team. Chris Deputy and Becky Wilcoxon were both extremely responsive, open to phone calls, and easy to work with. Hoping everyone can have a straightforward and easy time buying a home like me! Thanks Gatz Team :)

As an investor with properties in two states, I have some experience with mortgage brokers. Never…read morein 15 years have I dealt with one as unprofessional as Tucker Mortgage, specifically Michael Holl. Slow, uncommunicative, unmotivated, and ultimately incompetent. After 4 months I've had to bail out and start over again. Learn from my mistake and use anyone else. I emailed the president of the company to relay my experiences with him, and after a week no response from him. So, probably fair to conclude that the customer service issues go all the way to the top.

Courtney Guth and Cathy Sturm were amazing to work with during this process! They were available…read moreto answer all our questions at any time. Their response time was really quick too! Courtney helped us know what we needed to do before we could start the process and stuck with us even after the house was purchased. Cathy took us to go see anything we wanted even if it meant driving an hour away. They were both very professional and respectful!