My 98-year old mother-in-law is fortunate to live at Carriage Crossing Senior Living. I'm really…read moreimpressed with this assisted living community. The facilities are spotlessly clean and beautifully decorated. The staff is outgoing, attentive and friendly. The quality of care is outstanding. There are numerous community lounging spaces to read, watch television or chat with neighbors. In the days we were visiting Champaign, we were truly amazed by the number of fun social activities (Super Bowl party, Mardi Gras, Chines New Year, Valentine's party, and more). The dining room is bright and inviting with appealing food. It's the friendliness, though, that really defines Carriage Crossing.

BEWARE! Under new management. My dad has Alzheimer's and they sent him to the hospital instead of…read morehelping him twice!!! Now they're charging us for a 2nd month of rent despite him staying for about 2 weeks total. We already paid $10k and they want $6k more!?! I would look elsewhere if I were you!

Our dad was a resident at Bridlebrook assisted-living for over 10 years. During that time,…read moreBridlebrook went through a number of owners and that directly impacted nearly every component of care for the residence, including staffing, cleaning, quality of food, and dining services. Maintenance was overworked and had limited budgets - our dad's apartment needed repairs for years, and they were finally accomplished only in the last several months of his life. When we were first evaluating the facility, the sales staff showed us a room with the hot tub and told us that it was a favorite spot for residents. After Dad moved in, we learned that the hot tub was never used except by employees, and during the entire time dad lived there that room was locked. (They eventually removed the hot tub, and I always felt that bit of salesmanship was incredibly dishonest.) There have been some wonderful staff members (including the current Director and several of them are very dear to us including most of the CNAs and health aids and dining room staff) at Bridlebrook who have felt like a part of our family. They've provided genuine, compassionate care, even in light of the fact that Bridlebrook has often been woefully understaffed or utilizing contract service providers who were paid more than the regular staff. this had to be hard for morale and also difficult for the earnest, caring on site management. We have NOT been impressed with their director of nursing. She prefers to sit in her office and make unreasonable demands of her staff and it seems that good employees have left because of her "management." personally, I would rather see her leave and some of the quality staff stay in place. For example, when employees call after a fall or concerned about a resident, instead of looking at a wound, she will ask the staff to take a photograph of it and send it to her. She also often usurped the authority of the Director of the building, usually when the Director was not on site. At one point, she called me and told me my temperate father was drinking too much because she had seen a bottle of rum in his refrigerator! I advised her that my father was an adult and that the bottle of Rum (welcome home gift when he moved in ) had been in his refrigerator since he moved into the facility. My dad has since passed and I still have that bottle and it is still half full. Dad has since passed and I only wrote this after he was gone because I did not want him to face repercussions and I did not trust the director of nursing.

Update. Well it's been 5 weeks in a row now that my parents can't get their laundry done. They…read moretake it away in the morning and by 8pm it's still missing. Seems the manager lets the girls go home without completing their jobs. Found the missing laundry wadded up wet in a washer. Been laying there all day. Finally by 10 pm they got their pjs back and could finally go to bed. They are both 92 years old. I think that is pretty bad.

Gowin Parc has supported my grandmother for the last four years. The staff is really caring and so…read moreprofessional. I have been very impressed every time I visit. The facility is always clean and safe and very nice and tranquil inside. The food is quite good -- the cook makes almost everything from scratch and her meatloaf is the best I've ever had (who ever thought I'd say that about a long-term care facility?). I am also so impressed that they truly consider this their resident's home. Each staff person knows the residents in his or her house personally and seems to care so deeply for them with such respect. Their level of personal attention is very impressive. They have activities every day -- everything from a senior prom to trips out, exercise and appropriate things to do for every stage based on what is best for those there. Our family has been so grateful for the caring staff at Gowin Parc, I just wanted to share it with others who may be considering or needing long-term care for a family member in need of a safe, loving facility specifically tailored to the needs of memory-care patients. I have never walked in the door at Gowin Parc and felt it was a nursing home. Quite the opposite, it was simply where my grandmother lived with her friends. What a gift that has been. They really are a very special group of people with a terrific management team and "heros" to us all! Thank you, Gowin Parc for your caring compassion.

From the owner: Life's Journey Senior Living - Mattoon is located on the east side of Mattoon. We have two…read morebuildings, each of which are split in half making four separate homes. Our homes range in capacities from 12 to 16 neighbors. Each home has its own living rooms, media rooms, dining rooms, laundry services, restaurant quality meals and snacks. Opening in April of 2006, the mission of Life's Journey is to provide of place of safety and security where everyone is treated with love, compassion and dignity.

The staff is very friendly and really looks out for the residents. As for the food, I have eaten in…read morethe dining room several times and it has always been good. The kitchen staff does a good job varying the menu, and try to accommodate those with dietary restrictions. It would be nice to have a few more activities, but it is hard to find things that interest everyone. The manager does a good job setting up concerts, and arranging sightseeing trips.

From the owner: Monthly rental of full size apartments with no buy in fees or long term leases…read moreThree meals a day in the central dining room Expanded Cable All utilities paid except telephone Staff available 24-hours a day, 7 days a week Medication reminders Weekly personal laundry and linen service Individual emergency response system Complete maintenance with snow removal and lawn care Free Scheduled local transportation

This is a beautiful home that offers comfort to the senior community and peace of mind to their…read morefamilies.

From the owner: Whispering Oaks Town & Country provides caring, custom independent living, adult day care,…read morehomemaker services, assisted living, and home care in Greenup, IL. Become a part of our extended family today!

We moved my elderly parents into Aspen Creek three weeks ago. We could not be more pleased with…read morethe facility and the care they are receiving from the staff. Great people. My parents love the place. I looked at quite a few other places and this is head and shoulders better than any other place I looked at. It feels more like a very nice hotel then an assisted living center. Great food and atmosphere. Very grateful we were able to get them into the place.

The care for your loved one lacks in every aspect. It hasn't just been my family but it's 2 other…read morepeople who I know of that their family members haven't been treated well. My family got a statement in the mail because we were the "gaurdian" over a family member there and they sent a statement of 0 balance from an account. We called and they claimed we discussed what would happen with our members balance after passing.. we never did we talked with Olivia said for the balance to be refunded. They were paid their fees from a separate account. They ended up taking extra and we now have to get our lawyer involved which won't end well for them. Just an fyi check on your people and funds consistently if you have a loved one there.

Amazing facility offering skilled nursing and assisted living. Beautiful and modern campus with…read moregreat food and friendly staff. Tons of activities too.

Since 2017, Prairie Winds Management has refused to provide an accounting of my mother's account…read more EIGHT YEARS LATER she received a check of $1460 with no note or explanation. I asked for a reconciliation or some explanation last week and I've not heard a peep. I will now report them to the appropriate authorities, now that I have proof that they withheld this money for EIGHT YEARS! What authority do they have for stealing my mother's money!!! Is that what you want for your loved one who is struggling on a fixed income? Everyone who has EVER LIVED AT PRAIRIE WINDS should have a legal reconciliation done, even if your loved one has passed away. Those families deserve not to be swindled.

My friend lives in this facility who is a widow, and she says it's an awesome place to live. She is…read more65 years old and while living there, she met a man and now she is getting married, finding Happiness there!